Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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erchess posted Jul 15 '12 at 12:50 am

Thank you to all the folks who helped me with this. I like Pegasus as a program but the online community is its best feature. I am going to mark this problem resolved. I just sent a message flawlessly.

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Michael posted Jul 11 '12 at 4:23 pm

[quote user="Sylvain"]So in the EMAIL I see a clikable link "Cliquez ici pour ouvrir le BC 1" to open the file attach to the EMAIL, but Pegasus don't want to open it, it only display "Embedded message data". It works on all other EMAIL client (except those on MAC because the attached file is a PDF). Is there any option in Pegasus for this ?[/quote]

No. Would it be possible to forward such a message to <beta-reports [at] pmail.gen.nz> for checking the issue? Please select Start a new message with the messages attached and Forward any attachments the message has as well to ensure proper testing by us..

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bfluet posted Jul 18 '12 at 6:47 pm

[quote user="Usagi"]I'm using 4.63 on Windows 7.  I have one copy of Pegasus and have it set up with two users.  One user starts up and Pegasus operates just fine.  However when I start it for the other user I initially get "this mailbox is locked by another process" and there are the buttons to continue or exit.  If I continue, Pegasus appears to start but then locks up.  Most of the screen is washed out but the new mail folder is visible and at the bottom left it says "applying mail filtering rules"  Pegasus stops there.

 I have a lot of email saved and really don't want to lose it all. Help please?[/quote]

The "this mailbox is locked..." message indicates that Pegasus Mail thinks the mailbox is in use.  This warning exists because data corruption will occur if the same mailbox (Pegasus Mail user) is accessed simultaneously by two instances of Pegasus Mail.  You say you have Pegasus set up with two users but it is unclear whether that means two Pegasus Mail users (two mailboxes) or two PC users sharing the same Pegasus Mail mailbox.  Let us know which and we can better advise on how to address the problem.

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mackjaz posted Jul 13 '12 at 2:15 am

We have been using Pegasus on our network for some time now, using W2K, XP and W7 machines.  There was one possible problem with AVG attacking the pmail.ini file, but that was never really confirmed.

Otherwise it's been fine.  

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jstifel posted Jul 8 '12 at 4:09 am

Martin,

Thank you so very much for your quick and helpful response. You solved my problem. I had tried to associate with WordPad and the association wasn't allowed. But it has allowed me to associate with Notepad with ease. 

Thanks you, I'm almost a happy camper now. 

Judi :-)

 

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Usagi posted Jul 8 '12 at 10:00 am

Sorry, the link problem was my fault.  I didn't have it set to IE location.  I migrated files to a new computer and I had used firefox in the past.  The browser location was set to that, which now doesn't exist[:D]

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FIXED ISSUE

From my Backup - I overwrote all Mailbox files OTHER than my Distribution lists and Address Books, and everything is back to 'reasonable' shape.  Flat folders and no hierarchy, but that is fixable.

Not sure which files were the issue.  It's like losing a limb when email goes down - lol

 Thanks

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PaulW posted Jul 9 '12 at 8:16 pm

Sorry, my involvment with Pegasus Mail on Netware stopped a few years ago with NW v6 so I can't help with OES at all.

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This is not strictly on topic, but I found the best way to deal with email access from various devices was simply to create a gmail account for access by phones, tablets, etc. and keep Pegasus exactly as it is without the impact of filters. Once in a blue moon I delete everything in the (duplicate) gmail account.

My initial use of delete by age came unstuck when the inbox on the server reached capacity, this never happens now, gmail retrieves and leaves the email, pegasus retrieves and deletes the email.

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jstifel posted Jul 18 '12 at 7:50 pm

Jerry Wise,

I can't thank you enough for the link to http://www.vandenbogaerde.net/pegasusmail/pf_pmfiles.html.

I suffered some kind of accident to my computer and have been troubleshooting it trying to recover. The only thing I've not been able to recover from has been that two of my three stand-alone Pegasus programs have somehow gotten the folders fractured and mixed together and I've been trying to somehow weed them out and bring the most current program, 4.62,  to some workable condition, but I've not been able to figure out which program files define the folders. I've used Pegasus since 1999 so my entire personal and business life is pretty well filed away in the folders and I sure don't want to lose them or access to them. It's been such a complex mess that I didn't even know how to ask questions so I could get help and have been trying to figure out what program files may carry the instructions for the program so I can find them and try to either fix them or replace them. Now that I have this list, I may stand some chance of fixing things.

 Thanks again.

Judi :-)

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I have checked out the Order of Pegasus Mail's filtering. According to the order POP3-filtering rules are dealt with first.

Okay. In Settings for retrieving mail (POP3) I have it set to download only unread mail. I understand that and it works fine.

And set to Leave on server after filtering.

Then I set a  POP3 rule (called Age) to check message and delete if older than 10 days.

I am assuming that all these settings will first check the server and delete any messages over 10 days in age on the server.

Then download all new and unread messages leaving a copy on the server.

So I end up with a band of downloaded messages still on the server current from now back to 10 days old (so that I can check email with my ipad and still download any new stuff later when home).

Well this doesn't work because I don't get any downloaded messages and nothing is deleted off the server so I have to go to webmail and delete the old mail.

I can activate downloading for new messages by adding a second POP3 rule after the first one that says for any email between 0 and 11 days then download them. Now I get all new messages only which is okay. But I thought that this would download all messages between the period 0 to 11 days. However this works for me except that I still have to manually delete email older than 10 days from the server.

I made the mistake of clicking Delete on server and it promptly deleted ONLY the new messages which has pissed me off somewhat.

I feel that there isn't so much a bug in Pegasus but somehow I am missing a vital piece of "understanding" as  to how all this should work.

Can anyone enlighten me as I certainly don't want to lose any more new emails ?

 

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Comedians posted Jun 29 '12 at 11:43 pm

Thanks for the response Jerry but I have many smtp definitions, on the same account as IMAP and others.

Strange thing is I tried on my home PC which has version 4.62 and it works fine.

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euler posted Aug 10 '12 at 4:28 am

 

Some time after asserting SH hiccup fix I found that it wasn't true —

Pmail/Spamhalter was failing again. I decided to find more on it,

specially on what was happening behind curtains.

One thing was very evident: Pmail/Spamhalter looses its handle on

words4.db3 file every time a new mail message or a reclassification

produced an error at System Message's pane. Something in my hardware,

OS or Pmail lead it to miss control over SH database, thus the error.

Using Sysinternal's Process Explorer I found that when working

properly, words4.db3 had this status:


 

On SH error, the above pane was shown completely blank, that is, no application was using wrds4.db3 file. Then I decided to change mailbox address from UNC to mapped path

notation (following a hunch), so it looked like this on Process

Explorer Search pane, after the change:

 

 

 

As you can see the System handle

doesn't appear with this setup. With this setup I removed the Lanman

Redirector (a middle man) from the process with a gain in speed and

no more Spanhalter hiccups so far. My fingers still crossed anyway...

I still think something may be

misconfigured in my WinXP, or maybe it's just the old hardware

signaling it will give up some day, but Pegasus Mail has been running

much better (stabler?) after this change. Unless one day I return to

LAN usage (I doubt it very much) this shall remain like this.

Just to mention, Dear Wife's machine (a

WinXP SP3 desktop) still uses UNC notation without problems, probably

because she uses it very little and the SH hiccup occurs after some

time online.

I hope this can give you more to think.

Any comments will be welcomed.

 

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Thanks also, but I've only got the one "user" which is indeed Admin and one "identity" which is Default. I did have 2 "hosts" though and have deleted one of them so I should be sorted now. Seems a lttle over-complicated for those of us who just want to keep it nice and simple. This applies to most things these days. When it was just video recorders and car radios that you couldn't get to work, I thought I knew who was behind it. Now I'm not so sure.

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