Thanks again.  I now have two icons,one for each user.

I hadn't noticed the username at the bottom before,

I think I can keep them straight now.

Is there realy no option to deactivate printing attachment files when use a mail filter for automatically print a mail? Printing files such as .jpeg  in text format  do need very much paper and you can not realy see the pic. You only have for example 40 pices of paper with strange characters.

Peggy [W]

Thanks, Jerry.

The message in question is a weekly bulletin from a commercial society advertising events in the forthcoming week.  It always includes a small attractive graphic with each of the two dozen or so announcements, but I have Pegasus set so that these do not show, so that I only see text.  I consider this as safety enough.

Have now added the sender's address to the global whitelist.

And am grateful to you for letting me know how to possibly identify why certain other emails are always returned to the Junk folder.

David.

Many thanks for the replies. I checked using webmail and the two mails in question were indeed marked as urgent, but, as Guy stated, it's not possible to view the message properties so the only way to stop them occupying their position in the folder view in Pegasus was to delete them.

Rather oddly, whilst using the webmail I noticed that there were a number of other emails that had been marked as urgent by the senders however these emails were behaving as ordinary mails -that is they were not highlighted in Pegasus and neither were they sorted to the top of the message list. This will have to go down as one of those eerie computer vagaries!

[quote user="David_himself"]Have zipped the offending .CNM file and sent it to Michael.[/quote]

I can at least duplicate the issue now, unfortunately this looks like a HTS/TER crash which cannot be fixed "on the fly" - but it's very good to have a sample message for duplicating it since I've seen similar crash dumps before without getting a sample culprit. David Harris will need to look into it, so thanks a lot for providing the sample message!

Worked like a champ!  Thank you, thank you, thank you!!  I also deleted a zero-byte IMAP.PM file by mistake first (which didn't do anything to the stray email showing), so hope that doesn't change anything serious.  But finally found the right one. 

 Thank you SO much for the help!!  And now I've learned something!

 Karen

Brian

  Is the printer definition set in Windows using the cassette setting or sheet feeder?  In the case of Bearhtml, a copy of the selected Windows definition (from Printer setup dialog) is used. It can be changed by clicking the Properties button, but the change is only sticky for the life of the Pegasus Mail session.

My suggestion is that you create a printer definition in Windows by adding a printer that has the required properties, and then using that definition in Pegasus Mail. I know for a fact that Bearhtml does not change any printer values.

Martin 

From what I know of this message it does not have anything to do with the identity and everything to do with multiple devices accessing the same hosted mailbox.  I would not be surprised if you have an iDevice that is keeping maintaining a connection to the hosted mailbox which is preventing Pegasus Mail from being able to connect.  Disable all other devices that are connecting to this hosted mailbox then try Pegasus Mail again.  You will probably need to disable the automatic polling within Pegasus Mail and trigger downloads manually when you know other devices are not connected.

FWIW, "Identities" in Pegasus Mail do not hold mail data.  They are simply sets of configuration settings that allow you to easily switch from one to another or to use the settings of one while in another (eg: sending mail as a different identity).  Creating a new identity that is the same as a previous one would not be of any benefit.

The inbox does in fact have different operation to other folders so it fits that you only have this issue there. Someone else will likely post later with better ideas but my first thought is that you don't have Delete permission to the inbox. So Pegasus is moving messages as requested but then finds itself unable to delete the original from the inbox, causing that file to reappear upon the next check.

Use Help > About > Info and look for the New Mailbox Location to find which folder's permissions you need to check.

Dear Brian,

thank you for your advice! - I had tried several reply options and did it again now. This has no effect on my problem which is reliably reproducible. But if I activate the "Use IERenderer"-option the problem seems to be solved. When this feature first was introduced I decided that I don't need it because I only write and read the text-version of messages. This was a mistake as it now turned out. Thank you for your solution.

Best regards

Thomas

[quote user="Guy"]

In Pegasus... Help > About | Info...
Note the "Home mailbox location".
In that directory you will find "IMC-???" subdirectories for the IMAP mailboxes.
In the "IMC-???" subdirectories are files named DESKTOP.PDC in which I believe is stored the expanded/collapsed state of the IMAP folders.

Try this...
With the IMAP mailboxes disconnected* rename the files DESKTOP.PDC to DESKTOP.PDC.BAK
*Pegasus could be either closed or mailboxes disconnected.
When the mailboxes are again mounted the folder structure should be collapsed.

[/quote]

to Guy: That did it! - I renamed the DESKTOP.PDC to DESKTOP.PDC.BAK and at the next start all folders were collapsed. Thanks a lot!

I even found that in the subdirectories for some IMAP profiles there was no DESKTOP.PDC at all, and this were those profiles where the folders always were callapsed.

to Thomas R. Stephenson: Thanks for your advice. I tried the way you suggested, as well. But I found that in my IMAP.PM there were IMAP profiles which behave different in terms of expanded/collapsed folders but have the same five-digit number, so this couldn't be the solution, I think.

Now I'm perfectly happy. My only other problem is to terminate rain this afternoon...

[quote user="PaulFerguson"]

I am using Pmail ver 4.63 on a Windows 7 64-bit system. It has been working, but I go thru periods where I cannot receive email. I get a "Host has refused the connection" message. Here is what my session log shows:

--- Fri, 01 Jun 2012 10:15:01 ---
Connect to 'pop.att.yahoo.com' port 110, timeout 30.
10:15:02.412 15: Peer connect failure (the host has refused the connection).

[/quote]

Ran into a somewhat similar situation this morning with Gmail, Yahoo!, and 3 other mail services, all using SSL on port 995, e.g.:

--- Fri, 01 Jun 2012 12:34:07 ---
Connect to 'pop.gmail.com' port 995, timeout 30.
12:34:29.965 15: Peer connect failure (the host has refused the connection).

Was also unable to log in to view messages via web mail; a typical message from OpenDNS: "Sorry, but mail.google.com is blocked on this network."   Finally returned things to normal by changing the DNS ports in my router from those of OpenDNS to those of Google.

KQSR

Hi Martin,

Just updated to the latest bearhtml version - and it works. Thanks for the hint.

Regards

Joerg

This is not exclusive to Pegasus Mail.  It is happening with other email clients as well. 

If you are using AVG mail scanner check this out:  http://social.technet.microsoft.com/Forums/hr-HR/outlook/thread/cff3e482-394a-4702-a5a4-4a947ca88a74

A web search on 'email "content preview"' will identify other potential causes that might help you identify what is adding this content to your emails.

> Hi, I've downloaded PMAIL 4.64 on my new computer (WINDOWS 7 64 bit).

After I've downloaded the
> Italian interface for 4.61, I get a message

such as "Pegasus 4.61 not running, please first
> install the program".

I have no idea how to answer this but you might ask this question at the Italian web site.  The Italian Pegasus Mail site is http://www.pegasusmail.tk

> Have folowed instructions but makes no difference.....not even for copies to self.
> Old install was in c:\program files\pegasus\programs
> new install in c:\pmail\programs

1.    Use Help | About Pegasus Mail | Info and give us a copy of the results.  Just paste it into the reply.

2.    Verify the folders (PMM/PMI files) are in the home mail directory.

[quote user="castoffs"]Any ideas anyone?[/quote]

There are over 2600 characters before the Subject: header - what value have you put in the CC number of bytes to search?

[quote user="katherine"]Very much interested in how this one goes. I recently brought my daughter a laptop and can't figure out how to make Pegasus work for her. [/quote]

The problems might not be the same.  If you would like some assistance you would be better advised to set out the circumstances separately..

Some detail re your o/s and Pmail installation, e.g. clean or copied etc would probably be helpful.

If you have connection issues provide information as to what you are seeing when you try to connect.

I looked every where but "Internet Settings".

Thank you for your assistance!  

Bridge 

I know it is an old threat, nevertheless it might help others to avoid switching to an other program/solution.

It likely is your anti-virus. Most AV programs handle IMAP different from the file-oriented pegasus client folders.

First test if you can see the messages when briefly switching off the AV. (close your browser first and only select messages from a reliable source). You can see them now (worked instantly for me after spending hours trying other things...).

Then switch back on your AV and figure out which exception should be set within your AV program.