Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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FJR posted Nov 4 '11 at 10:11 am

Hmm ... in that merging up mailbox - did you simply COPY folderfiles from your "main" mailbox into that directory? In other words: you didn't create the additional mailbox and the folders in there within Pegasus?

I'm not shure (I'm not the programmer :-), but in that case the problem may be the identifier in PMM-File and HIERARCH.PM - something like that:  4D96DD0E:48DB:FOL00597. It should be unique, but if you simply copied the folderfile, it isn't any more and HIERARCH.PM has information, that this folder belongs to your main mailbox. So they may be merged up.

bye   Olaf

 

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[quote user="Thomas R. Stephenson"]

[snip]

A mail merge would fix this since each user will get their own message with only their own details.
[/quote]

 True, but more and more ISPs are restricting emails sent out in this fashion as a spam deterrent. The restrictions either start after a certain number of messages within a given time period, or when a certain total volume is exceeded.  I have run into these sorts of limits when using Pegasus' merge feature. ISPs generally do not divulge the specific limits they impose, so it is all trail and error, especially if you have a large number of records in your merge list, or include attachment(s) of any significant size.

 It would help if the merge facility had a delay parameter that could be set to delay the time between sending the merged messages, but with the present design of Pegasus, this would probably not be workable as it would lock further usage out for far too long to satisfy most users.  Unless the time delay were implemented not in the merge process, but in the send-from-queue process.

 

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Thomas R. Stephenson posted Nov 1 '11 at 6:38 pm

> I'm getting "8: Socket read timeout." errors again. I'm getting them from home and from external places
>
> Here's the trace; hopefully I have tried to remove the identifying names, numbers, and addresses from the trace (which, I hope, doesn't
> impede assistance)
>
> All the 999 stuff is really just GoDaddy's machine, I'm going through two (or sometimes three) different local ISPs to get there. (I'm in 3
> different places during the day.)
>
> The symptoms are: works sometimes, fails other times.  Each different ISP will-then-won't work, then will again, then won't again; and so
> on. There is no real pattern to the behavior. Seems to happen on at least two of them.
>
> I'm trying to send someone an 81 KB PDF file attached to an Ascii text message of about 1740 bytes total; if I'm counting properly.
>
> I'm running Pegasus off a 4GB thumb drive.

May or may not be a problem but it should not cause a TCP/IP timeout.

> Do I have a problem ? Or is it the local ISPs all out to get me ?
> Answers that work will result in big thanks.

Hard to say why you are getting the timeout since this does not show the timeout setting but if you are always going through 2-3 servers then I would expect that the timeout setting may be the problem.  Can't really tell from this but if you were to provide a session log showing the failure it would help.

In any case I would go to the POP3 and SMTP setups and set the TCP/IP timeout to no less than 180 seconds and I use 300 seconds.  

>
>
> ------------------------------------------------
>
> Connection established to 999.999.999.999
> >> 0053 220 p3plsmtpa06-09.prod.phx3.nineninenine.net ESMTP
> << 0022 EHLO  [192.168.1.100]
> >> 0047 250-p3plsmtpa06-09.prod.phx3.nineninenine.net
> >> 0022 250-AUTH LOGIN PLAIN
> >> 0014 250-8BITMIME
> >> 0016 250 PIPELINING
> << 0012 AUTH LOGIN
> >> 0018 334 VXNlcm5hbWU6
> << 0034 N3AxbjNAY2xpbnRkYW5idXJ5LmNvbQ==
> >> 0018 334 UGFzc3dvcmQ6
> << 0014 UVdFUlRZNw==

These are the things you have to munge since the username and password  can be easily read through the use of a Base64 decoder.

> >> 0031 235 Authentication succeeded.
> << 0041 MAIL FROM:<Original_1@The_Domain_1.com>
> >> 0022 250 Sender accepted.
> << 0036 RCPT TO:<her-e-mail@HerCompany.com>
> >> 0025 250 Recipient accepted.
> << 0006 DATA
> >> 0037 354 End your message with a period.
> 8: Socket read timeout.

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FJR posted Nov 3 '11 at 4:39 pm

Hi Carol,

the backup software is running and backing up all the time while you are sending mails? Don't think so!

Have a look at you antivirus software. Most times they are the reason for problems like that.

If you  generate a mail, pegasus will create two files:

PNW - contains information, which will generate headers

PNX - contains the body

 If antivirus blocks PNW, Pegasus can't delete it after sending. Next time looking for work to do pegasus will find PNW, generate mail without body becuase PNX is deleted and send only the headers.

 May be the reason ... don't know for shure ...

 

 Bye    Olaf

 

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While I am setting up a new mail identity (V4.62-DE) on Win XP machine:

>>I got annoyed with the popup warning me about editing a SMTP profile in use by more than one identity.. So I checked what I thought was the "Don't show me this again" option and clicked OK. Maybe I did not read the popup correctly, but now I simply cannot edit *any* SMTP profiles under *any* identities.<< (Add a new SMTP profile was not possible too)

 

This happens to me, too. After I had closed Pmail and start it new, the problem in my case was away. When I read your post I see, that I am not the only one witch happen this.

 

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Just wanted to advise that I took this path (copying over my entire PM 4 installation from my old XP system to my new Win 7 system), following the instructions caisson gave, and it worked perfectly. Had to fumble around a bit to find where the correct place to check for admin privileges was, but once I found it and verified that everything was checked off properly, it went smoothly.  Now I have to figure out whether it's possible to upgrade from the quite old version that I transferred (4.21c, dating from 2004 (!!) ) to 4.63...

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Steffan posted Dec 1 '11 at 10:07 am

AFAIK, you cannot rename the new mail folder (which isn't really a folder) or the deleted messages folder. But you definitely can rename the copies to self folder. If you do, make sure you tell Pegasus to store outgoing messages in that folder. Go to Tools, Options, Copies to self and select the folder of your choice. I don't know whether you're using Identities, but if you are, you need to do this for each individual Identity. Hope this helps.

Cheers!

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Hi!



I couldn't find a bug report forum, so I will write it here.



Instead of repeating myself, please find all information on the bug on this thread:



http://community.pmail.com/forums/31533/ShowThread.aspx



- Henrik Rosenø



PS: Why the H... do I suddently have to insert html-tags to start a new line or paragraph instead of just pressing 'Enter'??



ADDITION:



Sorry for this extra thread on the issue. The admin is welcome to remove it...! I just tried deleting it without luck.

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Michael posted Oct 28 '11 at 5:15 pm

[quote user="Flurmy"]By the way, and please don't laugh too loud :-), the (never used by me as browser) explorer is version 6.0, running on Win2000.[/quote]

I'm not surprised, and this is actually what causes the issue to appear, but it's been fixed in more recent versions of IERenderer, hence an update should help. BTW: I'm not using IE either as my default browser ...

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Thomas R. Stephenson posted Oct 25 '11 at 7:27 pm

> going through 7000 cnm files one by one isn't an option. However since I had Pegasus delete email from the server I don't really see an option
> since my choices are a) go through an test 7000 cnm files or delete all.


A couple of ways to go but they all require you to move the messages out of the mail directory.  In any case it is going to take a long time to process 7000 good messages so give it some time to do it's thing first by walking away from the mail system for awhile.  Try either of the following, maybe both.  

1.    Move all large CNM files out and try again.  I suspect the message taking a long time to process is really big so start with the ones over 1 MByte.  

2.    Remove all 7000 messages and then start putting them back a few hundred at a time starting from the smallest to the largest.  Let Pegasus Mail fully process all the mail in the new mail directory and then move it all to a folder before putting in a new batch.



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[quote user="Steffan"] ... I use the command line option -ms, so: C:\PMAIL\Programs\winpm-32.exe -ms -i <username>[/quote]

 Hi!

Thanks for the input, but have you read the warning on the "command line options" help page:

-MS (no parameter)
Start multiple sessions of Pegasus Mail. Use this switch if you want a new copy of Pegasus Mail to start up when the program is run, instead of control simply being transferred to any copy that might currently be running on your system. This switch is usually only useful when combined with the -I or -U switch to specify a user. WARNING!!  This switch DOES NOT allow you to run two copies of Pegasus Mail that simultaneously access the same mailbox: all running copies of Pegasus Mail on the system must be accessing different mailboxes. If you ignore this warning and allow two copies of Pegasus Mail to access the same mailbox at the same time, then you will almost certainly end up with loss of data.

- Henrik

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[quote user="Henrik Rosenø"]

I have made a screen shot, so you can see what I mean, but since this forum does not allow larger than 64KB, I have had to crop it.

[/quote]

The issue ist the fileytpe-Checkbox below the filename-field. When (as seen in the screenshot) 'All Files' is selected, you have to provide the full name (eg. with extension). If another special fileytpye is shown, the extension would be appended if not already present (with the seemingly curious, but in final conclusion logical result, that you when you see eg. 'Text files (*.txt)' you cannot save a file 'Hugo.TXT.TXT').

What kind of filetypes are checkable in this combo-box decides the creater of this box - Pegasus in fact. But Pegasus cannot know what kind of attachment you want to send - therefore it set 'All Files'.

If you just select an existing file Windows will know about that's filetype and showing it or not depending on it's own settings as posted, and therefore just selecting/clicking/enter will give you the file with extension. But if you manually enter a name whether Windows nor Pegasus will know what extension you mean else you do supply it too and therefore use the pure name without extension.

In that special event I thing Pegasus could guess the filetype (you've selected the attachement out of your mail) and could offer this extension selected as default, but should offer 'All Types' too (are you sure that EVERY attachment you get has the CORRECT extension??).

Hope this will clarify all [:)]

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Grumpy Jeff posted Nov 6 '11 at 10:47 pm

I use a number of their apps daily. I note that they have a very rigid formula, within which Pegasus Mail might not easily fit.

I'd suggest however that someone try update the entry at http://www.portablefreeware.com/index.php?id=422

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