[quote user="pmelle"]The issue will be fixed in the next version of Pegasus Mail with new modules of TER/HTS. If stripping out the image via Mercury be aware of the fact that you'll be stripping out both instances of the image, because not the image is inserted twice but it is referenced twice in the reply.
[/quote]

What I'm doing is just stripping out the HTML reference to the image ("<img src=.....>") that is incorrectly inserted after "On xxxxx yyyyy wrote:". It works like a charm right now, and I don't have to wait for the next version of Pegasus Mail which, based on past experience, I would not expect any time this year (4.51 released 7/2/2009, 4.52 released 2/13/2010, 4.61 released 2/24/2011).

[quote user="Thomas R. Stephenson"]

> 1.  I can adjust the column headers in folders (From, Subject, Date/Time,Size) by dragging their separators, but they don't hold
>     their positions and have closed up again next time the folder is accessed.  Can they be fixed?

Make sure the windows are not maximized and then then set the folder widths and close the folder.  Exit WinPMail to save.

> 2.  Being ex-Eudora-7 I like all each category of mail to be in one folder. Can this be done in Pegasus? E.g. all incoming in one
>     single folder; all outgoing in another; all deleted in another and so on. I realise COPYSELF satisfies this for outgoing, but the
>     others?  Reason is that I like to be able to back up mail periodically, as accessible plaintext, in another folder by means
>     of a  batch file or script.

Not at all sure what you are talking about, all new mail comes into the new mail directory, all deleted goes to the deleted message folder if you are using one.  Can you be more specific?  Are you talking about IMAP4 folders or added mailboxes? [/quote]

I guess what I wanted was a simple mailbox with Out, In. Trash, Junk and perhaps one or two more folders which could be backed up using  a batch file. I have no idea what IMAP is or even what the initals stand for ....!

After receiving and replying to several mails, I find a plethora of .CNM files in my mail folder, all of which seem to hold the same mails !!!

Thanks for your reply, but I'm going back to Eudora-7 despite its many faults it's so much easier to use and to back up.

The simplest way would be to change your accounts to be via IMAP rather than POP, because then you are viewing the 'master' mail list on the server.

Or you could install Pegasus on a memory stick and then you're accessing only one storage area each time.

Of course, neither of these may be useful depending on your needs and situation.

Tom --

I'm using 4.61 & nothing happens when I select "check host for new mail."

Also, I have checked the user option "Ctrl+W activates the preview and selects the new mail folder" but it doesn't check for new mal & the Internet option "Check whenever the new mail folder is opened." This doesn't seem to work in 4.61 either.

Both of these features worked as expected in versions p[rior to 4.61.

We have a situation where users are unable to see annotations added to their mail by other users.

The typical scenario is this: When user A is absent, user B logs on to user A's inbox.

When user A returns, he can see the green dot indicationg an annotaion has been added. However when he opens the Annotations tab, the annotation is missing. The only way the annotation can be read is if user B logs on to user A's mailbox.

We have a Windows NT4 network and have been using Mercury/Pegasus for several years. There are approx 10 users.

New mail mailboxes are all located within \\NTServer\Mail\<username>

Current versions are Mercury 4.72 and Pegasus 4.61 (shared copy)

Any suggestions would be appreciated.

> Here is the message I received when trying to download new email from the comcast server:
>
>
>  Pop 3 network or Protocol error
>
> Connection established to 76.96.58.11
> >> 0016 +OK POP3 ready
> << 0017 USER mandrews88
> >> 0005 +OK
> << 0015 PASS XXXXXXXX
> 8: Socket read timeout.

The server quit talking to the client.  I would really need to see what is happening with a session log to provide more info.

Go to File | Network configuration | General and turn on "Create Internet session logs (advanced diagnostic use only)"  

Checking this control tells Pegasus Mail to create special log files that show the entire exchange of information between it and the servers it connects to. Each session will be created in a file called TCPxxxx.WPM in your home mailbox directory (the "xxxx" is replaced by four digits). Creating session logs will slow down the performance of your system somewhat, and you should be aware that any username and password information exchanged between Pegasus Mail and the server will be shown in the log, *even* if you use SSL to secure the connection. Session logs are primarily useful if you need to debug a problem between Pegasus Mail and one of the servers it connects to - you should enable the option only on instructions from a system administrator or from Pegasus Mail technical support. [ Technical note: this control has the same effect as using a "-Z 32" commandline switch when you run Pegasus Mail ]

You can now try again to send/receive the mail and then look at the resulting TCP/IP debug file.  Review of this file will tell you exactly what is going on between WinPMail and the server.

>  ((((Here is the message I received when trying to SEND a message:))))))
>
> Delivery has failed on the enclosed message for the following reasons reported either by the mail delivery system on the mail
> relay host or by the local TCP/IP transport module:
>
>    550 5.1.0 Authentication required

Again, a session log would be very helpful.

David Harris has implemented ESMTP AUTH CRAM-MD5 for WinPMail.  It does a SMTP authentication in accordance with RFCs 2554 and 2195.  It will also do the LOGIN and the strange MS AUTH=LOGIN.

Go to Tools | Internet  options | (Sending) SMTP, edit the SMTP configuration, select the "Security" tab and then select the SMTP Authorization option as specified by your ISP.  Most require the the second or third SMTP Authorization option

There are some ISPs that advertise CRAM-MD5 but do not support it.  In this case you should try using v4.5 or later.  It has an option to fall back to the less secure options.

Do not use CRAM-MD5 authentication even if it is advertised  

The process of logging into the SMTP server to authenticate your identity can take a variety of forms: the server "advertises" the forms it understands, and Pegasus Mail looks through that list, choosing the most secure form it recognizes. Some forms are very "weak", in that they either transmit your credentials as clear text or in a form that can be easily broken, while other forms are "strong", in the sense that it is very difficult to work out your credentials simply by observing the exchange of data between the two programs. Unfortunately, one of the strongest forms of authentication, called CRAM-MD5, is commonly misconfigured on SMTP servers, even at quite reputable ISPs - the server will advertise that it supports it, but will actually fail any attempt to use it. Getting the ISP to realize that they are at fault is a lost cause in most cases - it's almost always easier simply to check this control, which tells Pegasus Mail never to use CRAM-MD5 for this server. You should be aware that you reduce the security of your connection by checking this control: CRAM-MD5 is the only commonly-used authentication form that offers reasonable security, and by disabling it, you force Pegasus Mail to use less secure methods... But sometimes you may decide that being able to send mail is more important than being able to do it securely. The choice is yours.

[quote user="PaulW"]You can right-click and change these icons to text, but unlike the Attachment tab, I can't get that setting to stick between program starts.[/quote]

Me neither.

[quote user="emil.sekula"]My Tools / Internet options / Receiving (POP3) definition: http://postimage.org/image/kagn28w4/[/quote]

The POP3 definition is actually contained in what gets displayed when you doubleclick the highlighted "ddo099c ..." entry, no need to post it here (for privacy/security reasons), just check it for containing the proper information.

[quote user="emil.sekula"]

In my C:/Archivos de programa/Pegasus Mail/MAIL/Admin there is not any wpm file: http://postimage.org/image/25suygfvo/[/quote]

These files are only created in the same Pegasus Mail session in which you enable the Create Internet session logs ... option on Tools => Internet optiony => General: After restarting Pegasus Mail this option will be disabled again for avoiding waste of disk storage. Every attempt to pop or send emails should create a new TCP????.WPM file (question marks replaced with digits).

Again: thanks for the fast and relevant replies!

Deleting the .pnl files did the job. 

FYI Statistics:

first .pnl: 31-08-2006

last .pnl: 11-4-2011

 # .pnl files: 1159, total 27,5 MB.

(by the way: first send Pegasus-message in my 'copies to self' folder: 27 oct 1996.)

Our problem now fixed by download of the IE render file update in the download section....

 Thanks ........

[quote user="lesdunford"]

There are four font sizes listed in pmail.ini, the defaults are:

Font to use in message reader             = Arial, 10, 0
Font to use in message editor              = Arial, 10, 0
Font to use in folder browser                = Arial, 14, 0
Font to use for printing                          = Arial, 10, 0

If you close Pegasus first then change
Font to use in folder browser  = Arial, 14, 0 to
Font to use in folder browser = Arial, 16, 0
Save the .ini file and restart Pegasus. You will find your message list displayed at a larger size. You may need to experiment to find a size you like.

If you have more than one identity set up there is a similar set of fonts for each one in the .ini file..

 Hope this helps,

 Les [/quote]

 Les, thanks for this. I think I will copy and save it for future reference. Thomas has already pushed me into seeing what I had thought I had seen ... but didn't! [:S] Now things are back to normal and I have been helped by the best. Thank you and the others for the tips.

If you enable IMAP with you email server you can transfer the emails without losing the dates or sender.  I know Gmail supports IMAP.  I don't know about DSLextreme.

> Is there a method of scanning these *.MAI files in a similar manner ?

No there is none that I know of but then you might talk to the developer of the program and ask him.

[quote user="caisson"]

1. What size are the *.PMM files that are missing mail and

2. Do you have an active av scanner at work?

--

James Quigley 

[/quote]

1. Less than 3 MB;
2. Yes, Avira Premium, as always! But I tried with a virtual machine XP based (my computer has Vista x64) without real time AV scanner and the problem remains! 

It wouldn't surprise me at all if Outlook doesn't know how to read/import a standard mbox file, but I'm sure you could use Thunderbird or something as an intermediate 'converter'. By that I mean that you could import into Thunderbird then export from there to something that Outlook could work with.

[quote user="David Blackmore"](I have no idea what this change means or tries to do).[/quote]

It just forces Pegasus Mail to create a new hierarch.pm file. Hierarch.bak can be deleted once you're sure you don't miss any of the structure contained in it (as Pegasus Mail cannot recreate trays without reading the old herarch.pm if you had some at all).

[quote user="kalu"]Thanks! i feel so lame :(
[/quote]

Don't.  My explanation should have been better.

--

James Quigley

[quote user="irelam"]

I suggest you export mail folders from Eudora as type Mbx.   Then in Pegasus Mail go to Folders screen and select button Add. Enter a name for the folder and a type of Unix mailbox format.   Now go to Windows Explorer and select the just exported mbx file, and drag and drop it onto the foldername just created in Pegasus Mail.

Martin

[/quote]

Apparently also you can import from Eudora via the "Add folder to list" facility in the Folders menu on the toolbar.

-- 

James Quigley

Excellent result! Thank you.

I solved one problem with the Drag and Drop, The "Display remote linked graphics" in Messages was enabled under Options ---> Incoming ---Msg Reader, this sped up the drag and drop considerably, now the Location Folders is all that is left