Hi

I don't know if this is relevant to you or not but...

We had a similar issue and eventually found out that it was a VPN connection causing the problem

Close the VPN connection and the problem goes away,  open the VPN connection and the problem comes back. [:O]

Check and see if you are using other programs that are accessing the network there may be a clash there.

Hey idw,

thanks for the quick reply - the link
[quote user="idw"]Check .

[/quote]

which was posted didn't solve the problem: it still hung at the startup. 

We didn't came "up" to the next level of the program itself with

<USER_X> as shown in that hardcopy above (lower line in the graphic, "opening

folders...")

But it brought up an else idea, since PM tried to "recover" the old structure and left a "0-byte-file" named "MAILBOXP.LCK".
Usually this file should be deleted after start or end, anyhow it should be gone once the shell/program is active - it wasn't and remained to be there!
What did help was:

Renaming the one ("MAILBOXP.LCK"), starting PM again, waiting... took about 3-10 min - didn't timed it - and then the <USER-X > was again in the program.

Closing  and re-starting did now work well as before.

BR.

[quote user="rednoise"]I find the same thing - many (most?) links in HTML emails cause the blacklist warning to come up. In many (most?) cases, I suspect the site is safe. I wasn't aware of the SURBL Lookup page, but I will use it in the future.

 My latest example, from today, is a delivery notification from ups.com, which contains a link to their site, and I got a blacklist warning. I just checked it at the SURBL Lookup page, they say it's not blacklisted.[/quote]

Some things to consider:

1. Websites may be temporarily blacklisted for whatever reason.
2. Blacklist lookups are executed via your (resp. your provider's) DNS service (for details see the respective page) which may fail for whatever reaons I cannot foresee and hence cannot take care off.

IOW: There may be issues that only you encounter ...

This problem is fixed in Bearhtml 4.6.5 which is having final testing before being loaded onto Community.

Martin

[quote user="Thomas R. Stephenson"]

Can someone remind me why 2 eMails appear in the queue when only 1 eMail is being sent out. No attachments are involved.

When sending a message the message is being converted from the editable *.PMW form to the final *.PMX form.  These are both valid forms for a queued message and so there are 2 versions in the queue during the sending process. Also when sending a message containing both Bcc: and To:/Cc: fields there are two separate messages created, one for the Bcc: addresses and one for the To: and Cc: addresses.

[/quote]

Many thanks Thomas.

[quote user="paulcooper"]the  help says 'then go to Tools | Options ' . ive dont that -there is nowehere in the Tools| Options menu to specfiy the new 'from' email address [/quote]

Go to Tools => Internet options ...

All fixed up. It seems Avira AV was the culprit. I downloaded the file using another computer, loaded with AVG, and the file installed fine.

OK, I got it now. Thanks for the explanation.

Michael,

I downloaded and installed the current release of IERenderer, and it works!  The problem is no longer and issue.  Thank you again.

I know this thread is a bit old. But I thought I'd post an update on my progress with this issue. I never solved it and never succeeded in using the 'new and improved' email system that Sympatico implemented. I used my hosting company's relay mail SMTP service for about a month and then discovered that Sympatico's old mail system was again working. They either reimplemented it due to a flood of complaining customers, or perhaps it was simply broken and they fixed it.

At some point I'll call their tech support and ask to be walked through the process. But I fear it will be a painful and frustrating experience and not something I look forward to. If ever I do come up with the magic formula I'll be sure to post it here. For now the old way works again and if it ain't broke ...

Russell :-)

I am aware from your original post that you prefer to use only one identity, however have you fully considered the benefits of creating an identity for each of your email accounts.

That way you can tie an account (address) to a folder and automatically use that address when replying to mail from that folder.

Cheers,

--

James Quigley 

[quote user="forum user"]ive reinstalled the program and unchecked "do not permit SMTP ...."(like before)[/quote]

You should have this control box checked, and the one below it 'Use strict local relaying restrictions' as well.  Otherwise you are likely to become an open relay and used by spam senders anywhere.  Read the help to understand why.

If that causes a problem with using the server for your outgoing mail, you may have to allow relaying from your internal address block.

Some incoming emails have line spaces equal to two lines (double height) between paragraphs, i.e., a line height of 1.5 or 2 times the font size.   This makes some messages mostly white space.  Is there a way to adjust line height, and if not, could it please go on the suggestions list.

Not experiencing this problem with Pmail v4.61, XP(SP3), Adobe Reader X and nothing set for .pdf viewing.

-- 

James Quigley

[quote user="fridolin"]sorry, 4.61[/quote]

How did you launch WSSETUP? Did you launch it via network connection on the client machine or after copying it to the client? The latter won't probably work as setting Pegasus Mail as default mailer on recent Windows versions requires SetPMDefault to be launched which will only happen if it can be located by WSSETUP. Although you could copy it to the client machine along with WSSETUP this won't probably satisfy all the requirements of setting a default application either, so it is recommened to launch WSSETUP via network to work as designed, not using a local copy. I don't know for sure, though ...

You could use the classic MDI mode which just lists the folders, double-click on a folder then the message list displays.

or

You could drag the dividing bar between the message and preview all the way to the bottom. Now you get the display you like, double click on a message and you can read.

IMHO - the classic MDI mode is the best. YMMV

Thank you.

> BTW, on Linux I run both Pegasus Mail and Mercury and other Windows programs over Wine, works pretty well for me.

http://community.pmail.com/forums/24479/ShowThread.aspx#24479

"The only thing that does not work in Mercury/32 with Wine is the SSL/TLS and you can use STunnel for Linux to allow the MercuryC SMTP client to connect to a relay host and have the MercuryS, MercuryP and MercuryI servers support SSL connections."


Anyway, I've moved on from PMAIL and MERCURY to Thunderbird and Xeams. Thunderbird is really great. I recommend you try it if you haven't already. Xeams okish - closed source >:(

Enjoy.

This was not a new install.  About a week ago I installed 4.61 over the old version.  The software is located at c:\comm\pmail.  It has been working fine until this problem.  It is used as a standalone and a single user. The upgrade was completed successfully with no problems.  It did offer to view the What's New.  I can see the c:\comm\pmail folder but there is no c:\comm\pmail\programs folder.   There is a c:\comm\pmail\png folder.  The problem started just after I changed the display to cascaded view and then closed Pmail.

Thomas & Phil

 I have resoled my problem and thank  you both very much. It took some doing but finally removed those folders.

I will however have to adjust the organization of the trays to where I want them BUT bottom line it IS accomplished

Thanks again