Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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Schoolio posted Jan 26 '11 at 3:48 pm

Thanks a lot for your help!

I guess my attempts will be to install Pegasus to a different location as soon as I get my own computer back (everything taking a while since it happened at work...). Then I'll try the things you mentioned. Really strange with the still appearing files...

In case nothing will work out, I'll come back to it. Thanks again! :)

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Ah yes, it was that one I was thinking about; attaching it to a folder. I haven't used it, but I can see that it can very useful.

So I think one can definitely say that identities work and are very versatile. Heh, I've been using Pegasus so much and for such a long time that I don't know how other e-mail clients work if you want to change to another address and send a few mails then change back. Polling several accounts, yes, but sending; it works very well in Pegasus.

Since the topic is how to set up and use different email addresses, I would like to add that I can see that as one of the areas where Pegasus perhaps should have some "quick guide", or wizard etc. There is no lack of information; there is a wealth of information in the help file and manual, and elsewhere. The main "Identities" entry in help is very useful, and identities can be used for a lot of things but I guess it's used mostly for different addresses, then perhaps there should be some info: "Using more than one address? Here is how you do it."

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Joerg posted Jan 29 '11 at 8:07 pm

Hi Michael,

Then I have no further ideas. Pmail is proper working in connection with Mercury. No any problems occured in past.

Maybe some specials to be observed when the user mailboxes are "outsourced" from Pmail folder to Mercury\Mail folder?

What other simple things I could check by editing the pegasus.ini (without changing the running system)?

Brgds

Joerg

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Michael posted Jan 23 '11 at 3:50 pm

[quote user="radhx"]I tried to set a wallpaper for a signature using both .gif and .jpg files.

In Edit Signature (Signature Set 1 - Internet Adderess, Formatted Content), on selecting the graphic file, the background is displayed properly.

But on saving the signature and opening a new mail, background does not appear.[/quote]

If reopening the signature you just edited you'll find that the background image isn't permanently stored. I haven't checked the specs but it appears that the RTF format doesn't support background images as even OpenOffice didn't store a background image along with the RTF encoding, and as Pegasus Mail uses an RTF editor converting the encoding to HTML on delivery only there doesn't seem to be a way for achieving what you're looking for this way.

But maybe using a stationary message (or a template which would work for replies as well, never worked with this so I can't tell) could achieve what you're trying to do, you'd just have to remember using it whenever you want to include a backgound image.

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Tom Sperlich posted Jan 24 '11 at 2:43 pm

Thanks, Aderoy - I will definetely adapt the backup storage time to a short interval ...I must confess, I never used Ctrl S when writing mails .. I always relied on the standard draft backup ... Nothing like the described loss happened before ...  But obviously nobody else has an idea, whether the draft is gone now forever or where I could look it up ---   Well, I guess, I have to start all over again & learn from that experience .. Thx all, tom

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FJR posted Dec 14 '17 at 4:30 pm

Hmm ... what problem do you have? Missing any description ...

I'm sure deleting CACHE.PM is not the answer.

Kind regards

   Olaf

 

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Michael posted Jan 21 '11 at 2:41 pm

[quote user="simy202"]My web hostI found something interesting but I need to install the app on the Linux server and it seems to be more than just a simple PHP application.

Thanks for all help.[/quote]

Sorry, how could this be a Pegasus Mail support request, please???

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Michael posted Jan 20 '11 at 4:02 pm

[quote user="idw"]The latest BearHtml (4.7.1) renderer fails as well, the reason is most probably one of these [/quote]

Well, my assumption was wrong, it's indeed broken quoted-printable encoding: There are equal signs which aren't properly encoded ("=" becomes "=3D" in quoted-printable encoding): While the first part is properly encoded (<p class=3DMsoNormal style=3D'text-autospace:none'>, e.g) the missing part is not (<p class=MsoListParagraphCxSpFirst style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1'>). Please complain to the sender ...

BTW: If you disable both renderers and have TER display the HTML it'll work as it appears to ignore the broken style declaration which it doesn't process anyway), IOW: The attachment preview can display it as well, and if using my S/MIME extension you'll get it displayed, too, provided it has been received via POP3 (for setting proper message flags).

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Thomas R. Stephenson posted Jan 20 '11 at 4:36 pm

> Have a problem with main folder.  the emails look intact in the main folder however when I move them to another folder the message get
> corrupt in the folder moved to.  When checking folder info the unique ID is corrupt  I have tried deleting the index related to the folder
> id then reindex but to no avail

1.  Move all the messages you want to save to a temp folder and
    delete all the messages in the original folder.

2.  Use the right click "recover deleted space" to remove all
    messages form the folder.

3.  If step 2 works then simply move all of the messages from the
    temp folder back to the original folder and delete the temp
    folder.

4.  If step 2 fails then delete the original folder and rename the
    temp folder to match the original name.  Reset the filter
    pointing to this folder.

 

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Michael posted Jan 21 '11 at 7:18 am

[quote user="David Seber"]I am getting very confused on these instructions[/quote]

What exactly? If you don't understand any of the options please look them up in the online help (via Help button), what else would be confusing? If you answer a distinct question you'll get a distinct answer, I'm sure.

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Jerry Wise posted Jan 20 '11 at 12:59 am

I just noticed something very unusual with your last new mail count figure. On first glance I thought it was 608 which would be extremely large amount but on reread I see it is 1608 mew messages. That by itself is sure to cause some problems. The max new mail count has been raised a couple of times but used to be 250 then 500 and possibly 750 now. Beyond that winpm-32 slows down drastically and new mail folder is only refreshed when done manually. New mail is not a regular folder, which may have many, maybe many thousands of messages. New mail is just visualization of the *.cnm files that have not yet been filtered or moved into message folders.

 

Can you rename the new mail files to something like *.cnm.bak with winpj-32 closed and the  reopen to test. I think then things will work for you. If so then move/rename the files back again in small groups of maybe a  couple of hundred and retest. Move them off to permanent storage or use filtering rules on them to store them. Then try another batch until all/ most have been moved out of new mail folder.

 If that test fixes things then create some new mail, on open, filter rues to distribute the mail to folders or use a general rule set to move them manually into folders.  With most users the new mail only  contains a few messages and typically only those received in last session since starting Pegasus Mail, usually a few hours or less. It is unusual for a user to leave their machine on and Pegasus Mail running overnight.  The exception might be somebody using IMAP and always receiving mail and leaving it on the server for storage. I'm assuming you download mail from server via POP3. Most ISP's frown on leaving mail on server for long or much volume left for storage.

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> I have been using pmail for years, but recently have encountered two problems.  The first is that in the date time column for sorting
> messages, every e-mail received since the beginning of the month is listed as January 11.  The second is that most of the time after
> moving messages to a folder, I can no longer access that folder without having to first reindex or in many cases, reindex, close the
> program and reopen it.  Any suggestions would be greatly appreciated.
> Thanks.

1.  Move all the messages you want to save to a temp folder and delete all the messages in the original folder.

2.  Use the right click "recover deleted space" to remove all messages from the folder.

3.  If step 2 works then simply move all of the messages from the temp folder back to the original folder and delete the temp folder.

4.  If step 2 fails then delete the original folder and rename the temp folder to match the original name.  Reset any filter pointing to this folder.

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Mike Miller posted Jan 17 '11 at 8:24 pm

Changing the print settings doesn't help. Well, normal settings didn't help. I did find a setting under Printing Preferences, Page setup,  Print options to "Disable the paper source setting of the application software". This solved the problem for PMail, but I don't know if it will come back to bite me for other applications. I'm hoping that the driver will still select the sheet feeder for photo paper without the application specifying the paper source.

I would call this a bug in PMail, since this problem has been around for years.

Mike

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jaynjay posted Mar 27 '11 at 1:27 pm

Well, I finally got Pegasus to connect to the server. But the downloaded emails disappear into the ether! I have no "incoming mail" folder. Additionally, I now get a message - "the user you are attempting to 'become' does not exist on this machine!!!

 How do I re-create myself, PLEASE? 

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Jerry Wise posted Jan 16 '11 at 11:01 pm

Pegasus Mail runs fine on win7-32 bit or win7-64 bit. See http://community.pmail.com/files/folders/pegcur/entry21820.aspx

Your question is too general for any specific answer. What type of server are you going to download mail from. Are you planning to do pop3 or IMAP4? A network server at work, school?

Install to c:\pmail location, the default. The installer will ask you some questions,  V4.52 is multiple user by default and ADMIN user is created by default. You can add one or several usernmaes or after you getr admin user up and running. The HELP is very extensive and at first F1 key may be your best friend. Then come back here with more specific questions if necessary. The community also has FAQ and WIKI sections too.

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Rondo posted Mar 18 '11 at 4:19 am

[quote user="PaulW"]

If it helps, the extract you gave above (although not making sense) does not cause a problem on the new version 4.61 while it crashes older versions for me.[/quote]That is good to know, thanks!  4.61 here I come...!    -Ron

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