The tree structure is maintained by the file HIERARCH.PM in you mailbox directory, deleting it (while Pegasus Mail is closed) should bring back all your folders, but it will also remove all trays, so you might want to keep a backup and carefully edit it (using a plain text editor (such as formerly called NotePad), no office application!) by removing outdated lines (such as the ones containing Name_Unavailable) and testing the results.

Hello,

    Unless you have good reason to keep it set on, I would disable the AVG optional POP3 processing. Then make sure that the POP3 definition you are using in Pegasus Mail is pointing to your upstream POP3 service and the port is set to 110 (POP3), not AVG at 127.0.0.1 address.

In my opinion AVG is not providing anything useful as attachments to emails can be scanned by Pegasus Mail when a message is opened or saved, by Virscan extension. Alternatively the realtime AVG scanner will look at the attachment when it is opened or extracted from the message.

Martin

I need a bit of help on this subject also.

I am using Pegasus 4.52 and Mercury 4.7 on a Win7 machine

The problem is I have searched and then searched again but can not find where to change the "Tue 04, 18:57:43: Job MG000165: from sales@example.com (non-local)"
 The underlined text is from the Mercury window under the "Mercury Core Process" section.

I am trying to change the @example.com to something more usable such as my web address.

My emails are sent successfully but shows that the email has come from "sales@example.com"  instead of were I need it to.

Any help would be meet with GREAT appreciation and a hardy Thank You.

Ken N

Problem solved. I just installed a new instance of Pegasus 4.51 (the german version) in c:\PMAIL, copied the old MAIL-folder into that, ran Pegasus once, then started the update patch to 4.52, and finally purged the previous PMAIL folder that lived under the \program files roof.

Solved, Pegasus works as advertised again, with all button symbols there and and. Hope it stays like that now. Oh yes, mails are really deletable now too again, no zombies. 

Thanks, 

U.

For years I have successfully run Mercury on an in-house server, and PMail on various clients.

One of my long-time users found that their PMail network configuration had been deleted (no user or server information) for no known reason.  Another user sharing the same PC has no problems.  Other users on other client PC's have no problems.

We reconfigured the problem PMail client account to original settings. Can receive mail, but not send: get SMTP connection errors from the server - incorrect username or password.  Reset password in Mercury to no avail.

Deleted the user account in Mercury and created a new one with same credentials - no fix.  

Created a new "Test user" account on the same client computer and configured for same user credentials - everything works fine.  Looks like a corruption in the user's PMail client setup (maybe a bad hard-drive sector?).

Copied the user's PMail folder to a new folder, renamed to original name. No fix. (i.e. copied the problem). 

How do I go about moving the user's mail, folders, address book, signature settings and so forth to the new (working) "Test user" account without bringing over the bad data?

Thanks for any ideas!

[quote user="gabriel.dinim"]

How can I see the actual email address of a sender rather than their name in the ~ From: field

Thank you

[/quote]

WinPMaiil can only work with what has actually been received from the server. Do ctrl+h or backspace when reading message to see the raw view of the message as received from the server.

The actual sender information is only in the message envelope which is discarded on pop3 download.  Some servers insert a line into header information to show envelope information or who message was to if different and other servers do not include that information. 

That option refers to how the recipient's name is displayed in an e-mail. It is not currently possible to get the mail address shown where you want it. Perhaps the re-written address book (which may appear next year) will change this.

Hi

is there a way to optimize the caching of public folders. My public folders are on a network server. i have about 1000 mails in each folder. now every time i click the folder it counts all mails or indexes them. i don't know exactly. you see the counting in the lower left corner. is there a way to cache this information somehow locally?

Thank you, Sir!

It worked.

Try using PStart,

[quote user="CobraA1"]I've had Pegasus Mail set up for multiple "users" for some time - and I really want to go to just using one user. It's a bit annoying to type in the user name every time, and the other "users" I really don't use at all. Is there a way to merge the other users, and tell Pegasus to not ask me for a user name anymore?
[/quote]

Okay, here's how I went about it, although the situation is slightly different. The colleague for whom I did this is currently working on two computers, and she wanted a single-user installation on her second computer.

1. I created a new directory called c:\pmail. From the installation on computer 1, I copied the entire subdirectory named programs (the one in c:\pmail) to c:\pmail on computer 2.
2. In c:\pmail, I created a new subdirectory called mail, to which I copied all files from c:\pmail\mail\user.
3. In c:\pmail\programs, there is a file called pmail.cfg. I deleted that file while Pmail wasn't running and ran Pmail again. It behaved as if it was started for the first time, asking whether I wanted to install Pmail in single- or multi-user mode (and another mode, but I forgot and it's not relevant here). I chose single-user mode and created a new shortcut on the desktop. That's it.

Whatever you do, I would definitely heed Mr Stephenson's advice to make a complete backup of your current installation. Hope this helps.

Cheers! 

Hi, in all my folders all my emails show the correct time of

sending/receiving but all either say 10 Oct or 10 Nov. Why is this? How

can I correct it?

Drag the column open do you can see the Year, Month and Day rather than just the Year and Month.  ;-)

[quote user="Joe Cultrera"]Unfortunately the problem with my Main Folder persists.[/quote]

First of all create a backup of the folder file (its name and location can be retrieved by right clicking the folder and selecting Folder information), then right-click the folder in Pegasus Mail and select Reindex folder (among other things this may bring back deleted messages and reset flags such as Read, Replied, Forwarded etc.).

 Thanks for your reply but what is ESMTP?

Extended Simple Mail Transfer Protocol   It's the standard for many of the extensions used by most SMTP hosts nowadays. This header in the ESMTP host response says it required the use of the authorization.

250-AUTH LOGIN CRAM-MD5

Been a Pegasus Mail user since 97. I have multiple identities. Two weeks ago I made a new identity. Sending mail works, as I use settings for my default account with my ISP. 

The issue is Pegasus checks my new identity server, and doesn't find any mail. I've played with the settings to no avail. The setting is supposed to be Port 26, yet I don't get the typical error

message when i set it to Port 25.  Pegasus checks, finds no mail, and

that's it. Even when there are over 100 messages sitting on the server.

Both my ISP tech support and the CTO at my new identity have tried to help. Neither could. As one said, POP3 isn't rocket science.

There are no security settings or oddball things about this identity. 

For some reason Pegasus doesn't see any messages.

I'm forced to have this account forwarded to a gmail account. I'm not a Google fan and prefer my Pegasus. 

UPDATE: As I was typing this request, I changed used the wizard to set up the identity. I kept the default timeout and message number settings. and lo and behold -- it has worked! Well, for a few messages, anyway. I removed the gmail forwarding.

Thank you very much, Jerry.

Marco

[quote user="Brian J"]I'm still getting e-mail notifications from this list even though the system shows me as having *unsubscribed* status.[/quote]

Sorry, I did *not* suggest changing the global settings (because you already said before you did) but the thread specific option of the thread(s) you participated in - maybe the system only applies the global settings to new posts, not the ones you're already subscribed to. Did you check these (, e.g., see the screenshot which shows *my* status here, of course, as I didn't contribute to this thread)?

[quote user="Tioga George"]This evening my Pegasus Mail went nuts!  It began with new email downloads failing to delete on my webhost's server.  Everytime I click on the red arrow [Check host for new mail], the same emails download again and again![/quote]

Check Tools => Internet options => Receiving => [current POP3 definition] => Delete mail on server once it has been successfully retrieved.

[quote user="Tioga George"]My address book has duplicate entrys.[/quote]

See for solutions, check the most recent entry first.

Sorry for having bothered you.

For some unknown reason, the copy-to-self feature is now working again after 3 days.

Thank you 

[quote user="PaulW"][quote user="Phons van Oploo"]Take a look at: