Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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Eshtaol posted Jul 13 '10 at 11:12 pm

Hello my friends

Question A

Could someone pass on to me the step by step procedure for adding another mailbox.

I thought I had saved all the steps on what I should do to create from Thomas

but it must have got accidently got dumped ...Thanks

 

Question B

In the past I have had problems with my mailbox locking up on me but courtesy of you folks 

this problem has been solved as I have copied & pasted what to do in case of it happening again.

When it happens I  removed all the *cmn, pmx & pmw files occurring   from the day in question

(as I figured it had to be in this time frame if things were working fine before it happened) deleted them from recycle bin

and re-booted and "presto" back in business! What I'd like to know is why the *cmn files

cause this problem in first place.

 

Thanks in advance

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[quote user="djweber"]Yes, I followed the link and read Paul Stephanson's message. He suggested

(1) setting a limit on how many bytes of any file to have scanned (to 8000) and

(2) moving all the CNM files to another folder and then bringing them back one at a time until finding the offending file.

Like the case Paul was responding to, I suspected it would be a large file. To my surprise, after adding all other files, the offender turned out to be the one and only 0-byte file, absolutely empty![/quote]

The message I linked to provides two links, the first one pointing to the zero byte file issue, the second one to what you describe above. The zero byte file issue can be fixed permanently by updating Spamhalter like described in the first post linked to.

[quote user="djweber"]On the other hand, it would be nice to have a tidy list of all valid extensions, and what they correspond to.[/quote]

Goto .

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Hi,

 Just to say thanks for your speedy reply - much appreciated.  I took your advice and deleted superfluous PMX, PMO and PMW.  It was when looking through these that I realised that there were emails from one user associated with the Mail Delivery Failures.  Sure enough, when she wasn't using the program, all was ok!  Having uninstalled and reinstalled her copy of the program, all is now running smoothly.  Don't know if that could be of use to someone in future.

 Thanks again.

 Victoria

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Your mail folder (subdirectory) contains configuration data but not any email messages. Email messages are contained within the *.pmm folder files and companion *.pmi index files if stored in messages folders. If they are still "new mail" the messages are in *.cnm new mail files. In a default install your home mail box would be c:\pmail\mail\<username> or the default c:\pmail\mail\admin location.

 In WinPMail do Help menu, About... and hit the Info button to see where your install shows your home mail box location and your new mail location. Search those locations for *.pmm and *.pmi and for any *.cnm files and report back what you find. At the least you will need to copy all *.pmm and *.pmi files and *.cnm files from the old location to the new location making sure none of the files are marked read only by the OS system. If they are you will need to remove the read only attributes because Pegasus Mail can not work with read only attribute message files. Many backup programs and cdroms mark files as read only.

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Michael posted Jul 7 '10 at 8:47 pm

[quote user="Jerry Wise"]When editing a new mail message hit Special tab and see if the item to leave message open after send has been checked somehow. [/quote]

Once in a while this might occur accidentally, but with every new mail? This is a rather weird case IMO ...
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NTxLS posted Jul 9 '10 at 12:13 am

YES, my signature holds the version of my copy of Pegasus Mail plus the e-mail I received about the "Spamhalter zero byte" download fix was from Pegasus er you I think.  The FreeImage.Dll file was from my latest copy of the latest version of Pegasus on another computer.  The e-mail received is as follows:

 "idw has left the following comment regarding the file SpamHalter for PMail 1.1.0.160:

Most recent version fixes the &quot;Zero byte CNM file crash, see URL above.

Posted at: http://community.pmail.com/files/folders/pegadd/entry2352.aspx

You were sent this email because you opted to receive email
notifications when someone created a comment on the folder
Pegasus Mail Add-Ons

To unsubscribe, visit http://community.pmail.com/files/folders/pegadd/entry2352.aspx"

   The file, FreeImage.dll, is size: 1892kbps, dated: 11/19/2007 10:10 PM v3.10.0.0 as found in Details Tab of Properties after right clicking on the .dll file.  Did not really understand what that is all about so I downloaded this fix and received a very surprised fix.  Being a little resourceful I immediately went looking for a solution and discovered that file seemed to be my required fix.  By moving it to my other computer all is well again.  The .dll file in the download is, 'size 1068kb, Dated: 2/11/2007 3:51 PM v3,9,3,0 also found using the same method.

 Thank you for the information, please accept my apologies for not giving any of the details you have asked for, until now.  Have several other computers I am presently working on and have not been in here very much.

 

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NTxLS posted Jul 9 '10 at 12:19 am

I would also like to apologize for not mentioning the fact this problem is solved and this can be closed.  In my rushing around taking care of many problems in other systems for friends has just kept me too busy to really complete any task or message as they should be handled.

 I will attempt to be more watchful in the future,

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Michael posted Jul 5 '10 at 6:11 pm

[quote user="Mike McCarthy"]... Every so often, when I synchronise the files, I see that there are a few (sometimes a lot) pairs of files in the Pmail\MAIL\RmtFiles folder with .cac and .tmp extensions. When Pegasus Mail closes down (normally), should these files be deleted automatically?[/quote]

These files are cached remote image files used by Pegasus Mail's HTML renderer BearHtml, their deletion depends on the setting of Cache-Days=... in BearHtml.ini (located in Pegasus Mail's program directory if you haven't created a user specific one, see Help => About Pegasus Mail => Info => WINPMAIL.EXE directory for the path). You may edit this file using a simple plain text editor like the system's NotePad (possibly renamed in recent versions of Windows). For learning more about BearHtml's options open an HTML (formatted) message, click into the message reader pane and press Shift + F1.

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Michael posted Jul 8 '10 at 9:01 pm

[quote user="irelam"]Is SpamHalter enabled?  Pegasus Mail menu Tools/Spam & Content Control/SpamHalter [/quote]

Doesn't make a difference at least on my machine: I have it disabled ever since without the menu entries showing up greyed ...

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dgrahame posted Jul 4 '10 at 11:43 pm

Thanks, Sharkfin. 4.41 still works just fine for me. Glad to know that upgrading isn't necessary.

But I surely don't mind following complicated instructions once (or a few times, if necessary [:P]) to set up templates with a table. Once accomplished, I won't have to do it again.

I'd really love to have a reply template with a table, and to my knowledge, "stationery" just won't do that for me. If I'm mistaken about that, please let me know.

 

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breezes posted Jul 19 '10 at 11:44 pm

Thomas, sorry to be so long getting back to this.  I've been out of commission for a bit.

 I've got some questions regarding the procedure you set out.

Step 1.  My Home Mailbox is shown as C:/PMAIL/MAIL/kwb

Step 2.  I found three HIERARCH.PM files.

 The first is located C:/PMAIL/MAIL/HIERARCH.pm  (size=28.5 Kb)

The second:  C:/PMAIL/MAIL/JOAN/HIERARCH.pm  (size=6.03 Kb)

The third:  C:/PMAIL/MAIL/KWB/HIERARCH.pm  (size=26.6 Kb

 Which of those three do I want to rename?  My guess would be the first (size 28.5Kb).

Step 3.  Running WinPMail will re-create whichever I renamed.  Will it in any way disturb the others?  Will all my stored email be safe?  There are some emails which I cannot afford to destroy. 

I have my system backed up, and will do an incremental backup before the above process, but it would be so much easier not to have to re-build my system.

Thanks for your help and attention.

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kalu posted Jul 9 '10 at 5:00 pm

[quote user="jss1941"]Hibernating a Vista or Windows7 system seems to cause reloading already-read messages.  Not quite sure why, but it happens to me frequently, even though "download only unread messages" is set.  Perhaps one of the developers/testers can weigh in on this.[/quote]

Hi jss1941 thanks

Damn you are 100% right too. I have vista on my laptop and frequently do hibernate my laptop. Yes the culprit is caught .. it's hibernating vista. I practically implemented it.

Thanks. I had a great experience with this topic

thankyou verymuch guys

kalu

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Michael posted Jul 4 '10 at 2:46 pm

[quote user="bkngbl"]My problem is similar to the msg by rafi on 6\22\2010.[/quote]

It would have been easier to look up if you had provided a link to the , so one doesn't have to search for it. Here's another post providing possible solutions.

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When I look at the local autoforwarding  option in Novell Netware it

tells me I cannot edit it ( ie to forward to my external email address)

 Use nconfig.exe (NDS) or pconfig.exe (bindery) to edit the extended features to forward the local and internet mail.  Edit the SMTP interface to make sure you are forcing all mail through Mercury so that local delivery is turned off to all mail goes through Mercury.

────────────── Mercury/Charon SMTP Interface ──────────────

    Spool interface?:   Y
         Output path:   \\THOMAS\SYS\SMTPMAIL
            Enabled?:   Y
          Preferred?:   Y
         Use always?:  [Y ]
  This server's name:   novell-tstephenson.com
       Our time zone:   +0700
        Organization:   TStephenson

 If you want absolutely all mail to go via SMTP, then set
 this field to Y. Setting this field effectively disables
 Pegasus Mail's own delivery agent, and MHS support.

 

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irelam posted Jul 1 '10 at 7:55 pm

I would suggest you send multipart/alternative  in order that the recipient gets Text version and Html version. It sounds like he/she is using Outlook Express (or whatever it is called now). See menu Tools/Options/Outgoing Mail/Sending Mail and check "Generate Multipart..."

Martin

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irelam posted Jul 3 '10 at 11:20 pm

Just to let you know that Bearhtml displayed html messages can now handle DEL/INS tags. The beta code will be available within the next few days. I unfortunately don't know if the internal TER/HTS combo can handle the situation.  I am going to test it out, now that my code appears to handle things ok.

Martin

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FJR posted Jul 8 '10 at 4:27 pm

[quote user="John Dennis"]

I thought of adding another column to the folder but apparently this is impossible?

[/quote]

It is impossible. 

[quote]

Is there a work-around? 

[/quote]

Don't know any workaround 


    Olaf

 
 

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