Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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KimJones posted Oct 8 '10 at 8:40 pm

Same problem as Mitchell here, so I wanted to say thanks Steffan! :)

- Kim

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irelam posted Apr 12 '11 at 3:01 am

It sounds like the Live Cycle Designer has a hard coded Mapi32.dll reference, and is not using the correct process to determine which mailer to use. If you are able to experiment in your environment, try the following:

o  In Windows/System32 rename Mapi32.dll to something else (like Mapi32.dllx)

o  Copy Mapipm.dll into Windows/system32

o  Rename Mapipm.dll to Mapi32.dll in windows/system32

o  Try your Submit sequence. Hopefully Pegasus Mail will popup. If so, complain to vendor

o  Check for activity in your Mapipm.log. 

o  Reset your Dll by erasing Mapi32.dll in windows/system32; then rename back in your windows/system32 your Mapi32.dllx to Mapi32.dll

Martin

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DanT posted Sep 26 '10 at 4:18 pm

[quote user="Martin Schnabel"]

Are there any subdirectories in C:\pmail\mail ? Like C:\pmail\mail\admin oder C:\pmail\mail\<YOUR USERNAME> ? If yes, copy rquotes.pms to the subdirectory.

[/quote]

That did it!  Thank you, Martin.  Thank you very much!!


My instructions are now modified as follows:

## -64-bit Windows OS:
## Open DOSBox
## Z:\> mount c c:\PMAIL
## Z:\>c:
## c:\>cd Programs\RESOURCE
## c:\Programs\RESOURCE> rescom rquotes.r
## c:\Programs\RESOURCE> copy rquotes.rsc c:\MAIL\<MY USERNAME>\rquotes.pms
## c:\Programs\RESOURCE>exit
##

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DanT posted Sep 22 '10 at 7:59 pm

A search of this forum using the term "migrate" yielded some specific steps to do just that.  The url is http://community.pmail.com/forums/post/5489.aspx .


Hope this helps!

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bfluet posted Sep 21 '10 at 9:53 pm

Tried IEControl at home last night.  Am very pleased with the display of some html messages that had required viewing in a browser.  Not sure I'm ready at the office for the administrative overhead of the separate bearhtml.ini file in each users mailbox directory though.  Will be giving more thought to that.

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Michael posted Sep 23 '10 at 4:35 pm

[quote user="Yaff"]I always wonder why Pmail was not running some sort of Printer test at the installation to validate and prompt the user of a "potential" problem.[/quote]

This dependency is created by the third party reader/editor module TER, but the reason for failing with certain printer drivers only may be another issue ...

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Dave the Wave posted Sep 24 '10 at 2:41 am

Yes, indeed,

   As Steffan said:  "If Outlook was more stable"  I'd remain perfectly pacified in that puddle of mediocrity.

Yes, it seems that I'll be much better off here once I figure out most of the tweaks that apply to me.

It's a slow laborious process, but, you guys are making it much more inviting & less intimidating.

 

Thanks

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evilc posted Sep 18 '10 at 12:46 am

Thanks for that, I have just reinstalled Pegasus and checked the settings. Pegasus has installed to c:\Pmail and c:\users\clive\appdata\roaming\pegasus mail, which contains imagecache.

I have not pinned to taskbar yet only using the main desktop icon, have not locked/frozen yet maybe original install faulty.

Clive

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Thomas R. Stephenson posted Sep 14 '10 at 9:28 pm

Connection established to
>> 0044 +OK (kcpop01) Maillennium POP3/UNIBOX #560
<< 0021 USER >> 0010 +OK user
<< 0015 PASS
8: Socket read timeout.

Is that related to the same thing?

I have two different email addresses with attglobal.net and I run

them both through Pegasus.  Could that be part of the problem, that

Pegasus is trying to check the second account before the first one has

actually closed?

The same POP3 account before it was closed.   Not a second account since the error message was an error saying you were trying to make a connection to an open POP3 account.  This other error is saying that the POP3 server did not respond before the timeout elapsed. In this case check the POP3 account setting timeout.  It should be at least 90 seconds when connecting to a internet host.

TimeoutThe length of time Pegasus Mail should wait on a reply from the host before concluding that there is a communication problem and giving up. If you enter zero (0) in this field, Pegasus Mail will use the default timeout that appears on the General Internet mail settings  page of the Internet Options dialog.

 

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Thomas R. Stephenson posted Sep 13 '10 at 8:55 pm

> I am running PMail 4.52 on Windows Vista. It hung this morning.  When I re-started it gave me the message that the mailbox is already being
> accessed. When I override it finds all the folders but then stops working with a notice saying that I can look for a solution on the
> internet or close the program. In either case it closes the program.
>
> I tried downloading version 4.52 again and installing. I did an update rather than a new installation.  The problem persists.  If I do a new
> installation, how do I make sure that I get back my mail and my folder structure? (I don't want to do a "new" installation and lose my
> current mail, dates, or folders.)

Move all of the *.CNM files out of the new mail directory and try again.  It should now open normally.  You can then put the messages back one at a time until you find the problem message.  

Also you might need the zero-byte CNM fix.

This zero byte file is causing Spamhalter to crash and the OS also takes down Pegasus Mail.  You need to upgrade Spamhalter.

Spamhalter Zero Byte File Crash Fix
http://community.pmail.com/files/folders/community_add-ons_for_pegasus_mail/entry23105.aspx

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[quote user="KenGeorge"]

 

Hello Steffan,

My apologies, I seem to have missed your reply earlier.

I have clicked your link and it seems to take me to the forum home page.

Ken.

[/quote]

Hello Ken, I don't think you missed anything, because when I posted my reply, I got the message that it needed site administrator approval (on account of the hyperlink I inserted, which is why I sometimes don't bother to insert hyperlinks but just provide the URLs), so my post simply appeared later. Anyway, you're much better off with Mr. Stephenson :-) As for my link, it should've taken you to http://community.pmail.com/forums/thread/19535.aspx, but I see that it doesn't. Or rather that it didn't, for I've fixed it now.

Cheers!

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dgrahame posted Nov 22 '11 at 12:51 am

Michael,

Thank you for explaining so clearly what's going on!

I'm really interested in trying it out now, but I believe I'll try your suggestion about editing the CNM file. Thanks for that tip, too! (Paranoid? Who, me? [:^)] )

Dave

 

 

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Michael posted Sep 10 '10 at 10:09 pm

[quote user="Elaine T"]It's not a big problem, but it's a bit of a nuisance.  I've searched this forum and found someone with a similar problem from 2007, and I fiddled with the files suggested in that thread as the source of the problem.  No change.  I uninstalled, wiped my directory, reinstalled... No change.[/quote]

Did you ever check the described in this post? May I ask for crash dumps, again? I may provide you with a debug version of Pegasus Mail once you get the MiniDump extension to work properly.

[quote user="Elaine T"]For anti-virus  & malware protection I'm running Avira Security and MalwareBytes.  I've looked at their configurations and don't see anything obvious that would be causing the problem[/quote]

I'm running Avira as well and never encountered such an issue, but you can only tell for sure after (temporarily) disabling both these applications, I'm afraid ...

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