Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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> I could save my Pegasus from a crashed Laptop to another harddrive. When I now try to open Pegasus, it requires a username - but I never used a username, because I'm the only user. So I cannot open Pegasus at all.
>
> It ran on Windows XP home edition and it was the version ca. 4 years ago.  Hope, somebody can help, the worst thing is, that I can't get into my addressbook!.

Looks like you have the startup drive letter incorrect.  Use pconfig.exe from the Pegasus Mail program directory and change the standalone home and new mail directory drive letter to match the current drive.

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I just updated to 4.52 and thought I had the same issue as I read about but did not see a solution for 4.51 - but it was

just a bad hair day (week, month, year - pick one) Embarrassed

 

I tried just about everything - tried

to edit the pmail.ini and other posted suggestion, and then just for the

heck of it I STRETCHED the miminzed icon to the size I wanted and now

all is fine.

 

Hope this helps anyone else with this

"problem".

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Chrysaor posted May 28 '15 at 12:13 am


                    Win7 procedure to use a different TEMP folder
 
    Need Administrator Privilege
    
    CLOSE ALL USER PROGRAMS except NOTSPLIT - this could cause problems if they use temp space.


Do Control Panel > System > Advanced system settings > Advanced tab > Environment Variables button (bottom area of dialog) > Top of next dialog has TEMP and TMP variables. Edit one and COPY THE VALUE (it's usually the same for both; if not, edit/copy both).

Now redefine both with a folder location and name, such as "%USERPROFILE%\desktop\PmailFixitFolder" (don't use the quotes, there's no spaces). Create that folder on your Desktop. Now do the NOTSPLIT procedure; get your mail from the PmailFixitFolder and put it where you want it - you can probably just copy the whole folder.

When you're satisfied with the recovery, reset the temp folders - you don't have to delete the one you made - delete it when you're sure you don't need it any more. If there are files in PmailFixitFolder that don't belong to the mail fix procedure, they may be temp files created by system processes - copy them to the normal TEMP folder just to be safe.

After resetting the temp folders, you can work as usual.

   Example TEMP/TMP folder value:
%USERPROFILE%\AppData\Local\Temp

Chryasor

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Steffan posted Jun 15 '10 at 10:08 am

Install Pegasus where you like (the location you suggest is fine, although I don't see what's wrong with the default location but this is probably a matter of personal preference) and then change the mailbox location afterwards in Tools | Options | General settings | Mailbox location. You can of course also install Pegasus on D: if you like.

Cheers!

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Sharkfin posted Jun 5 '10 at 3:32 am

Yes, DATs are an Outlook thing and therefore it's not your end of things which is broken. If you can't get the sender to change their settings, you'll have to follow the advice in the post above. Plenty of info on the web about DAT attachments if you search for it.

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[quote user="subelman"]

A Pmail user (V4.51 on Win XP) composed a new rich-text e-mail and clicked on 'Send'. Pegasus created the .101 file in the Mercury spool directory, and the e-mail was actually sent. However, the message composition window remained open with an hourglass cursor for several minutes. When the user moved the mouse, the hourglass cursor changed to a normal cursor and, from the user's point of view the email had not been sent, so she clicked on 'Send' again, and (of course) the same thing happened. Six times. I was the recipient of the email, so I checked her computer.[/quote]

There's an option triggering this behaviour on the editor's Special page, but AFAIK it isn't sticky and can't be enabled via any Tools => Options setting. The fact that it didn't occur again suggests that this option might have been enabled by accident (or some kind of memory/stack corruption caused by this particular message) - maybe ...

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jss1941 posted Jun 6 '10 at 4:26 pm

[quote user="Sharkfin"]

The difference between the 5 hour GMT difference and the 4 hours on your e-mails may be due to a Daylight Saving setting. I think there was a recent Windows Update which corrected some daylight saving issues.

If I were you I would double-check your PC's timezone, daylight saving setting and the actual time-of day. Then, I would check that Pegasus is correctly set to pick up the right timezone too. That option is found in the Pegasus options, on the 'Advanced settings' page. Just tick the 'Auto' box. If you still see problems, try entering -0500 instead.

As for resetting all your folders to apply timezone correction, yes, I think you'll have to do them manually. Don't start unless you definitely can't fix the problem with the above ideas first!

[/quote]

Pegasus handles the 'summer time' change based on the CURRENT DATE, not the date that the email was sent,  This means that any email sent during the 'winter time' period will have its displayed time offset by one hour during the 'summer' months.  The opposite presumably happens for 'summer' mail viewed during 'winter' months.

This shouldn't be a difficult fix for the developers to make. Perhaps in Pegasus 4.6 or 5.0 perhaps?

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Sharkfin posted Jun 5 '10 at 3:29 am

Yes, that list. There's also an option (in the 'Messages and replies' section) that lets you turn off all autocompletion from the recently-used list if that suits you better.

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Thomas R. Stephenson posted Dec 27 '10 at 6:20 pm

> My problem is when clicking any hyperlink received in an email message Firefox (my default browser)
> crashes and then returns this Firefox Message: (Firefox has encountered a problem and has to close).

What have you selected in Tools | Options | Hyperlinks?  If you have selected "Use URLPROXY.EXE" this program could be causing the crash.

 

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Sharkfin posted May 31 '10 at 11:30 pm

Oh dear. Can you let us know what you were hoping to find? You never know - maybe that can be put into a future version! Perhaps it's already there but too well hidden! Any feedback can be helpful.

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Thomas R. Stephenson posted Jun 1 '10 at 5:44 pm

OK, I found it:  C:\Program Files\Pmail\MAIL\ADMIN  I pasted my old CNM

files there and they appeared in my inbox.  So, my best strategy is to

empty my inbox before I do my BackUp; otherwise I risk loosing some

mail.  Is there any reason I might want to include Admin in my BackUp? 

Thanks again.

Probably it's best to close the program (actually all programs)  before doing a backup.  You really need to include the ADMIN directory in your backups as well so that you have a copy of all your mail.

 

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helmutb posted Jun 5 '10 at 5:11 am

hey tony,

 

1) I don't think so  - the error msg distinctly shows up after I've done something with/in a folder (and also shows up after I've composed a new email and hit 'send').

   anyway, just to be safe, I've gone ahead and reindexed ALL my folders just now.

2) yes, installed locally. however, I've since discovered that the lag shows up not just in pegasus, but across any & all(?) of my apps.

   in fact, I had a little lag just now, typing...

 

health & happiness

helmut

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fayefan posted Jun 18 '10 at 2:43 pm

[quote user="idw"]

 

Ok, guess it's time to ask what you call "new mail screen"? Are you talking about preview mode?

[/quote]

it would seem I dont understand "new mail" and preview mode (lots to learn   lol) ,  deleted some filtering rules and messages now appear thank you.  [:D]

 

 

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> Problem solved .
>
> I found a cnn file with 0 bytes in it. I deleted it and wallah - all is ok.

This zero byte file is causing Spamhalter to crash and the OS also takes down Pegasus Mail.  You need to upgrade Spamhalter.

Spamhalter Zero Byte File Crash Fix
http://community.pmail.com/files/folders/community_add-ons_for_pegasus_mail/entry23105.aspx

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