Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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TOG posted Jul 16 '10 at 3:14 pm

[quote user="Thomas-M. Stein"]
Hope this helped?
[/quote]

 

It did, Thomas.  

 

Thanks very much!

 

The Old Guy

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Michael posted Jul 16 '10 at 11:25 am

[quote user="cybercrone"]I checked for CNM files, but nothing there which seemed relevant.

When I right clicked (both were in New Mail), neither was marked read-only, BUT both were marked as being white-listed!  How can someone someplace else send an already white-listed mail to me?  How does one make a mail that can't be deleted?[/quote]

Impossible unless the files are locked or the messages marked read-only. I guess that these settings had something to with what AVG did to them, you may search this forum for other reports applying to AVG issues. You may have actually encountered another one of these zero byte file crashes which can be solved permanently, see and especially Thomas' post.
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Michael posted Jul 15 '10 at 5:02 pm

[quote user="popper"]PM has been installed on a separate partition to Win7.  Totally separate to Program Files etc. [/quote]

Maybe you need to find out yourself: IIRC the associated configuration data are saved in the respective Pegasus Mail user's mailbox directory (not sure whether new mail or home mail if they are different, see Help => About Pegasus Mail => Info screen for paths) in a file named STATE.PMJ (a simple text file). It should be easy enough to figure out whether changes in Pegasus Mail are saved to this file or not, you may even rename, move or delete it temporarily for seeing any effects. Next step would be to find out why data are not stored if so ...

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[quote user="Paul in NJ"]Bumped. SOMEONE must have encountered this previously?[/quote]

I don't think so (at least with regard to JIT-debugging). The only way to provide some useful debugging information in your case would be by using my (you'll most probably have to use the "stand-alone" debugger, see the ReadMe file included). But you may check this post and this one before doing so.

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Eshtaol posted Jul 13 '10 at 11:12 pm

Hello my friends

Question A

Could someone pass on to me the step by step procedure for adding another mailbox.

I thought I had saved all the steps on what I should do to create from Thomas

but it must have got accidently got dumped ...Thanks

 

Question B

In the past I have had problems with my mailbox locking up on me but courtesy of you folks 

this problem has been solved as I have copied & pasted what to do in case of it happening again.

When it happens I  removed all the *cmn, pmx & pmw files occurring   from the day in question

(as I figured it had to be in this time frame if things were working fine before it happened) deleted them from recycle bin

and re-booted and "presto" back in business! What I'd like to know is why the *cmn files

cause this problem in first place.

 

Thanks in advance

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[quote user="djweber"]Yes, I followed the link and read Paul Stephanson's message. He suggested

(1) setting a limit on how many bytes of any file to have scanned (to 8000) and

(2) moving all the CNM files to another folder and then bringing them back one at a time until finding the offending file.

Like the case Paul was responding to, I suspected it would be a large file. To my surprise, after adding all other files, the offender turned out to be the one and only 0-byte file, absolutely empty![/quote]

The message I linked to provides two links, the first one pointing to the zero byte file issue, the second one to what you describe above. The zero byte file issue can be fixed permanently by updating Spamhalter like described in the first post linked to.

[quote user="djweber"]On the other hand, it would be nice to have a tidy list of all valid extensions, and what they correspond to.[/quote]

Goto .

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Hi,

 Just to say thanks for your speedy reply - much appreciated.  I took your advice and deleted superfluous PMX, PMO and PMW.  It was when looking through these that I realised that there were emails from one user associated with the Mail Delivery Failures.  Sure enough, when she wasn't using the program, all was ok!  Having uninstalled and reinstalled her copy of the program, all is now running smoothly.  Don't know if that could be of use to someone in future.

 Thanks again.

 Victoria

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Your mail folder (subdirectory) contains configuration data but not any email messages. Email messages are contained within the *.pmm folder files and companion *.pmi index files if stored in messages folders. If they are still "new mail" the messages are in *.cnm new mail files. In a default install your home mail box would be c:\pmail\mail\<username> or the default c:\pmail\mail\admin location.

 In WinPMail do Help menu, About... and hit the Info button to see where your install shows your home mail box location and your new mail location. Search those locations for *.pmm and *.pmi and for any *.cnm files and report back what you find. At the least you will need to copy all *.pmm and *.pmi files and *.cnm files from the old location to the new location making sure none of the files are marked read only by the OS system. If they are you will need to remove the read only attributes because Pegasus Mail can not work with read only attribute message files. Many backup programs and cdroms mark files as read only.

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Michael posted Jul 7 '10 at 8:47 pm

[quote user="Jerry Wise"]When editing a new mail message hit Special tab and see if the item to leave message open after send has been checked somehow. [/quote]

Once in a while this might occur accidentally, but with every new mail? This is a rather weird case IMO ...
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NTxLS posted Jul 9 '10 at 12:13 am

YES, my signature holds the version of my copy of Pegasus Mail plus the e-mail I received about the "Spamhalter zero byte" download fix was from Pegasus er you I think.  The FreeImage.Dll file was from my latest copy of the latest version of Pegasus on another computer.  The e-mail received is as follows:

 "idw has left the following comment regarding the file SpamHalter for PMail 1.1.0.160:

Most recent version fixes the &quot;Zero byte CNM file crash, see URL above.

Posted at: http://community.pmail.com/files/folders/pegadd/entry2352.aspx

You were sent this email because you opted to receive email
notifications when someone created a comment on the folder
Pegasus Mail Add-Ons

To unsubscribe, visit http://community.pmail.com/files/folders/pegadd/entry2352.aspx"

   The file, FreeImage.dll, is size: 1892kbps, dated: 11/19/2007 10:10 PM v3.10.0.0 as found in Details Tab of Properties after right clicking on the .dll file.  Did not really understand what that is all about so I downloaded this fix and received a very surprised fix.  Being a little resourceful I immediately went looking for a solution and discovered that file seemed to be my required fix.  By moving it to my other computer all is well again.  The .dll file in the download is, 'size 1068kb, Dated: 2/11/2007 3:51 PM v3,9,3,0 also found using the same method.

 Thank you for the information, please accept my apologies for not giving any of the details you have asked for, until now.  Have several other computers I am presently working on and have not been in here very much.

 

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NTxLS posted Jul 9 '10 at 12:19 am

I would also like to apologize for not mentioning the fact this problem is solved and this can be closed.  In my rushing around taking care of many problems in other systems for friends has just kept me too busy to really complete any task or message as they should be handled.

 I will attempt to be more watchful in the future,

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Michael posted Jul 5 '10 at 6:11 pm

[quote user="Mike McCarthy"]... Every so often, when I synchronise the files, I see that there are a few (sometimes a lot) pairs of files in the Pmail\MAIL\RmtFiles folder with .cac and .tmp extensions. When Pegasus Mail closes down (normally), should these files be deleted automatically?[/quote]

These files are cached remote image files used by Pegasus Mail's HTML renderer BearHtml, their deletion depends on the setting of Cache-Days=... in BearHtml.ini (located in Pegasus Mail's program directory if you haven't created a user specific one, see Help => About Pegasus Mail => Info => WINPMAIL.EXE directory for the path). You may edit this file using a simple plain text editor like the system's NotePad (possibly renamed in recent versions of Windows). For learning more about BearHtml's options open an HTML (formatted) message, click into the message reader pane and press Shift + F1.

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Michael posted Jul 8 '10 at 9:01 pm

[quote user="irelam"]Is SpamHalter enabled?  Pegasus Mail menu Tools/Spam & Content Control/SpamHalter [/quote]

Doesn't make a difference at least on my machine: I have it disabled ever since without the menu entries showing up greyed ...

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dgrahame posted Jul 4 '10 at 11:43 pm

Thanks, Sharkfin. 4.41 still works just fine for me. Glad to know that upgrading isn't necessary.

But I surely don't mind following complicated instructions once (or a few times, if necessary [:P]) to set up templates with a table. Once accomplished, I won't have to do it again.

I'd really love to have a reply template with a table, and to my knowledge, "stationery" just won't do that for me. If I'm mistaken about that, please let me know.

 

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