Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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> Is there a utility that might fix the following problem?
> I couldn't find a file in the folder it should have been in so I did
> a word search. The search found two emails in the proper folder. But
> the count for the left hand folder tree indicates that it contains
> only one message, and the right hand folder contents pane shows only
> one message.
> I can open the email from the search window but when I push reply
> Pegasus aborts.

Try  the following procedure.  This has worked for several others to restore
the functionality of the  message folders:   

1.  Use Help | About Pegasus Mail | Info to determine your mail
    directory.  Exit Pegasus mail.

2.  Rename the file HIERARCH.PM in your HOME mail directory to
    HIERARCH.SAV.

3.  Run WinPMail.  Your HIERARCH.PM will be re-created and should
    start working correctly.

Note:  This will delete any tray structure you have created and it
           will have to be recreated.  The process will not affect any
           mail of mail folders you have, it only affects the display of
           the folders.    

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Steffan posted Feb 1 '10 at 10:55 am

[quote user="cjon"]

I am trying to import e-mail addresses from Outlook Express into PMail 4.52 (new d/l today) running on a Win 7 machine.  I can convert OE addresses to a tab delimited file, no problem, but I'm darned if I can find a place to let me import it.  In the addressbook tab, I don't find an import option.

Also, I can't turn off the preview panel and get it to "stick".  It works for the current session, but when I close out and re-open, it is back.

 

All help appreciated.

[/quote]

With the Addressbooks and distribution lists window active, click the Addressbook tab and then Import tab delimited file.

Do you have the Save the Pegasus Mail desktop state between sessions option checked (Tools | Options | Basic settings)? Hope this helps.

Cheers!
Steffan 

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jebz posted Jan 31 '10 at 11:21 pm

I'm assisting a mate with this problem. I have a similar XP system with Pegasus mail and don't have this problem and I've compared many settings between the 2. 

The raw attachment header contains -

--=_alternative 0079438A4A2576B8_=--
--=_mixed 0079438A4A2576B8_=
Content-Type: application/octet-stream; name="20100128074017800.pdf"
Content-Disposition: attachment; filename="20100128074017800.pdf"
Content-Transfer-Encoding: base64

The sending email client isn't clearly identified in the headers. The particular email is sent through Lotus Notes but PDF documents from other senders have the same problem.

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breezes posted Jan 31 '10 at 10:37 am

It seems to have corrected itself.  The email in question seemed normal, though just a bit longer than usual.  It was nothing extraordinary, no attachments.  Guess the system just had a bellyache.[:)]

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Michael posted Jan 31 '10 at 12:42 am

[quote user="Eshtaol"]

Hello Everyone....Having a strange problem

I upgraded to version 4.52 and for some reason I have messages are automatically coming in by passing

my "selective download" I keep getting the box at the top telling me I have messages and I simply want to know

when I wanted to know[/quote]

Open Tools => Internet Options => Receiving and check your settings for polling - and no, I don't have any idea how they would be changed without anyone doing it manually unless someone modified your configuration files somehow ...

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Thomas R. Stephenson posted Feb 7 '10 at 5:20 pm

Once text is typed on an existing document (following the changing of

the font) its font will change further when the page font changes, but

for some inserted text/words, the size of the text could not be changed

again. It was frozen at that size. Strange behavior. I can't understand

why that would happen with some inserted words and not others. I wonder

how the fonts and character sizes are intended to behave?

I have been trying in vain to duplicate this.  What are you using the change the font?  The black "f" works just fine for me to change the selected font.  Do you happen to be using the red "f" that changes the page font and not the selected font?

 

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silvaginger posted May 2 '18 at 2:18 pm

Best EML to PST Converter Software is the safest and most effective tool to import all the data of EML files into a new PST file that you can save at any desired location. It keeps all the file properties like To, Cc, Subject, Bcc etc.The software has an easy and safe approach to precisely move all your mail folders in Windows Live Mail mailboxes to a new or existing PST file.Also support all Windows 98, NT, 2000, 2003, 2008, Xp, Vista, Windows 7, Windows 8.1, Windows 10. Read more https://www.softknoll.com/eml-to-pst-converter/

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Michael posted Jan 30 '10 at 2:15 pm

[quote user="irelam"]With Pegasus Mail shut down, rename the Freeimage.dll to Freeimage.dlx   then restart Pegasus mail. hopefully that will solve it ????[/quote]

I wouldn't exactly regard this as a solution ... and FreeImage doesn't have an evaluation period so I doubt this is causing the issue. maybe trying to replace it with the most current version from its will reveal whether it does or not.

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gromit posted May 14 '10 at 12:10 am

Well, I would look at using SSH and get rid of FTP - too insecure.  Also, if your local system is running Pegasus, I would think you could create drive mapping to the external storage device once connected and just use the "add mailbox to list" feature and point to the remote folder. Of course, if the folder of messages is huge and you are on a remote connection, that could take a very long time....just one idea.

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Steffan posted Feb 3 '10 at 3:56 pm

[quote user="Ludwin"]Is there any way to add a "To"-tab in the listing to see and sort the messages by addressee?

Or is there some way to add the "To: [addressee]" caption to archived outgoing mails and to make it visible in Pmail?

[/quote]

I see that no-one has replied to these two questions of yours, which is a bummer, because I'm just as interested in knowing this as you are. I've also got a pile of sent Thunderbird mail listed in a Pegasus Mail folder under the sender's name, i.e. me :-)

Cheers!
Steffan

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Michael posted Feb 17 '12 at 7:38 pm

[quote user="uncleralph"]Where is the config file he is referring to and how do you modify it?[/quote]

STATE.PMJ, either in the user's home or new mailbox directory (see Help => About Pegasus Mail => Info for paths). Close Pegasus Mail, open the file with a simple plain text editor like NotePad and remove the line starting with Select a mail folder RS= in the [SELFOL] section. After restarting Pegasus Mail it should return to using default values.

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kirstant posted Jan 27 '10 at 7:45 am

My old PC finally died so I've got a new one with Windows 7 installed. I've downloaded the latest version of Pegasus which installed and ran fine for two days, now when I go to open it I get the "mailbox is locked" dialog box, I click continue and it almost opens and then a windows box comes up and says "Pegasus mail for windows has stopped working" and a couple of sugestions like check online for a solution and close the program or just close the program. No matter what the program closes so now I'm back to using web mail. I don't want to lose the emails I've had in the last few days otherwise I would just do a reinstall. The machine had Norton install which has now gone and is replaced with Trend Micro.

Any ideas most welcome.

Regards

Anton

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dilberts_left_nut posted Jan 29 '10 at 4:02 am

OK, so delete the PMAIL folder.

Everything Pegasus installs is in there.

This describes the fun to be had trying to get PMAIL to be the default mailer under Vista.

You should just be able to change the default mail program from the control panel.

Why you cannot, may be a question for a Vista forum.

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Steffan posted Jan 27 '10 at 12:24 pm

What you could do is install Pegasus in multi-user mode. See http://www.pmail.com/faqs/faqs_wsi.htm on how to go about that.

Cheers,
Steffan

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Sharkfin posted Jan 27 '10 at 12:27 am

No, I think the default clean install now puts the roam command in there. Pretty sure it's in the help files or the what's new or something.

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Michael posted Jun 9 '10 at 7:33 pm

[quote user="a2z"]I tried just about everything - tried to edit the pmail.ini and other posted suggestion, and then just for the heck of it I STRETCHED the miminzed icon to the size I wanted and now all is fine.

Hope this helps anyone else with this "problem".[/quote]

about solving such issues ...

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Steffan posted Jan 27 '10 at 9:28 am

[quote user="Sharkfin"]Is there a reason why good ol' Windows folder permissions can't be used? A simple Deny right for the certain people you're thinking of would surely work.[/quote]

That's not really what I meant. I've got two Pegasus users, one for business and one for private mail. A colleague of mine put a business mail in a public folder, which is accessible to all Pegasus users. I accidentally replied to the business mail from my private address, having forgotten to change users. However, as I said, I'm now running two single-user installations on my computer at work , which does in fact satisfy my purposes. It took me a while to get it running this way, though. It seems easier to me to switch from single-user mode to multi-user mode than the other way around. But never mind that. I'll just close this thread.

Cheers!
Steffan

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