Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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Yes we had exactly the same problem with one machine running vista..

However in our case the problem turned out to be a fault in the individual's mail folders ..

 

one folder was corrupt and could not be repaired..

It didn't show up until you tried to rebuild each one individually

Then having found the bad one a new folder was created and the mails moved one my one until the culprit emails were found

The old was then deleted

After that all was fine 

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Having had the same problem: Suddenly these colums got "too" wide, so a re-arrangement of the width's did not bring back all of them:
'From', 'About', 'Time/Date', and 'Size'.
Some were coming back after the width was narrowed, but the 'Size'-column did never re-appear, since the 'Time/Date' was kind of endless wide.

Exiting PM, renaming the STATE.PMJ to e.g. STATE.OLD or to something other (or like Thomas suggested moving out) did force PM to create a new one and now all columns are back there.

If someone had had sized PM's screen, its windows different than the standard* ever was, these settings are lost hereby.
(*Standard means by starting first time.)

Before

 

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closed
MilliBit posted Aug 14 '09 at 12:19 am

1. I have Pegasus Mail configured to use system defined colors.
2. My default background color in Windows, and consequently in Pegasus Mail, is not white.

Until 4.51, this worked fine. However, with 4.51 it only works fine until I open Pegasus Mail Help. In the Help window, the right hand part of the window with the information, and the contents list in the left part, have the correct background color. However, below the contents list, the color is always white.

And during and after using Help, suddenly the Preferences and Settings looks the same: below the list of settings, the color is white. The rest of the window retains the correct background color. The Folders, Filter rules and System messages windows have this behaviour too.

The windows of all mail folders, distribution lists, addressbooks, identities and notepads are unaffected.

But the windows of public folder trees, content control, IMAP profiles, the Draft Manager and the Queue manager get a complete white background.

After restarting pmail, the white areas are gone, and have the right color again. But as soon as Help is started, the white areas are back.

Disabling and enabling "use system defined colors" removes all white areas at once, even in Help, but after restarting pmail and help, the white areas are back.

 If other users can confirm this strange behaviour, I think this is a cosmetic bug in Pegasus Mail and/or its new Help system.

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[quote user="Han v.d. Bogaerde"]Remember those only work when mail will actually stay in the new mail folder. So if you have a filterrule that moves your incoming mail out of the new mail folder (like I have), none of the above will work.[/quote]

Thanks for the suggestion, but I do not have filterrules that move my incoming mail. It remains in the new mail folder, so this cannot be the cause.

 I also  tried the command line option -Z 512 for the newmail alert sound, but this did not help either.

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> 1.  The "Change User" entry near the bottom of the menu's "File"-entry
>     is gone. I am unable to identify its equivalent functionality
>     elsewhere, and the help file have no mentioning of it. Is this an
>     omission, or a decision? It is cumbersome to close and start
>     Pegasus each time I want to switch to another user-ID. And keeping
>     several Pegasus sessions alive in parallell makes it too easy to do
>     mistakes (e.g. sending off email from the wrong account). I am all
>     thumbs. :-)

The File | Change user was removed since it caused Pegasus Mail to crash in many instances.  The best way to perform this function now is to run separate instances of Pegasus Mail.

1.  Right click on the WinPMail shortcut and select "Properties".

2.  Select the "Shortcut" tab.

3.  Edit the "Target line" to add the commandline option.

A commandline option will generally look like the following:

c:\pmail\winpm-32.exe -i thomas -ms

or when using long directory names

"c:\Program Files\pmail\winpm-32.exe" -i thomas -ms

You create a shortcut for each user you use quite often and one without the -I <username>.  Now all you have to do is hit the proper shortcut to have any user you want opened and running.

>
> 2.  Upon startup, (for the accounts it applies to - it is not an error,
>     just a change in behaviour), a message-box pops up demanding a
>     response, telling me that there are auto-saved sessions present and
>     if I want to edit them now - or continue to do other stuff. I seem
>     to have to respond to that message box at every startup. Is there a
>     way to get rid of it - apart from removing the auto saved sessions?

Use File | Open saved messages and either process or delete the "Autosaved" messages. 

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closed
Han vd Bogaerde posted Aug 13 '09 at 5:36 pm

[quote user="Marcos Saenz-Lobsack"]

I have kept updating Pegasus for quite many years now. At some of the updating I got some new folder structures. Now I believe there are some erasable folders, but I would not dare to do without consultation to the experts.

So, from my folder PMAIL, I have three subfolders: DEFAULTS,    RESOURCE   and of course MAIL

Inside MAIL I also do have folders ADMIN and RmtFILES (this one empty )

Aforementioned folders DEFAULTS, RESOURCE and ADMIN have files which I also find hanging directly inside PMAIL folder (such as HIERARCH.PM, FOLSTATE.PM, smapbust.dat and others)

Is it possible to erase this 3x folders without later damage?

This forum is great, thanks in advance.       Marcos

[/quote]

 

Have a look at:

http://www.vandenbogaerde.net/pegasusmail/pf_progdir.html

you will find links to the  defaults and resource directory there as well..

 

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closed
PaulW posted Aug 15 '09 at 11:46 am

If Spamhalter is a separate installed program, it must be the one with Mercury.  Pegasus Mail has it integrated and it is always installed as part of the program (although not activated by default).  

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hfineberg posted Jul 8 '16 at 2:59 pm

I would like to convert my Pegasus Folders (WinPMail version: Version 4.63 (Win32), Dec 22 2011, build ID 325) from POP to IMAP. My server is Yahoo.

 Like the original poster I have many user defined folders containing many old emails.

 This thread is dated 2009 and I wonder if it still applies or is there a more up-to-date method.

Thanks for any advice.

 Harold

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Thomas R. Stephenson posted Aug 10 '09 at 5:51 pm

I have found the directory it was in and doubleclicked the icon but it

has started as a new service. I tried saving all my old e-mails but

pegasus won't open them, nor will notepad. I am really desparate to

find a way to export all my old e-mails so I don't lose them.

More info needed.  What exactly did you do. 

1.  What do you get for the program, home and new mail directory on the old system when you use Help | About Pegasus mail | Info?

2.  Is the directory path the same on the new system?

3.  When you run pconfig.exe from the directory containing the pmail program on the new system does the Standalone home and new mail directory match the current location?

 

 

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NTxLS posted Aug 7 '09 at 11:25 pm

Thank you for this info, mine just does not do anythingy, it will remain where the find was started.

 Greenman sent me a link for updates to nVidia Drivers and just found that a couple of days ago.  Downloaded that update yesterday and installed it last night/w a reboot.  Still did the same thingy with the find function.  Just did a find after booting up today, just about 2 hours ago, and there was a Shield in my off button, usually a sign there was an update needing a reboot.  So I did . . . and there were several installs done and another reboot needed . . again . . after this last restart a box came up telling me nVidia was ready to be used.  I opened Pegasus and did a TEST find in one of my e-mail and it worked as should, searched for other words and it worked again.  Must have been the nVidia was a problem.  I will also test it on the message I first noticed this problem and report back later.

 P.S. It is now later and all seems to be working just fine now, must have been in the nVidia software and has been cleared by that update I received last August and just missed it.  Now I will read my mail more carefully.

 Thank you "Greenman" and may I apologize for this late find and to you "PaulW" for your input as well,

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jpirie posted Aug 7 '09 at 1:14 pm

Hi Paul,

Went back to Vista and this is the log:

 


--- Fri, 07 Aug 2009 10:59:06 ---

Connect to 'imap.nhs.net' port 993, timeout 30.

10:59:08.761 [*] Connection established to 192.168.18.33

10:59:08.901 [*] SSL/TLS session established: RC4, OFB mode, keysize 128 bits

10:59:08.901 [*] Certificate user is cn=*.nhs.net, ou=NHSmail, o=NHS Connecting for Health, l=Hammersmith, sp=London, c=GB

10:59:08.901 [*] Certificate is valid from Tue Sep 11 15:05:44 2007 to Thu Sep 10 15:05:44 2009

10:59:08.901 [*] Certificate fingerprint is 5A60FE82767DF4B156507C0ADC2CB354

10:59:08.010 >> 0042 * OK imap.nhs.net IMAP4 service is ready\0D\0A

10:59:08.010 << 0038 A1 LOGIN "jpirie@nhs.net" "*******"\0D\0A (Password Removed)

10:59:08.135 >> 0024 A1 OK LOGIN completed.\0D\0A

10:59:08.151 << 0016 A2 LIST "" "%"\0D\0A

10:59:08.213 >> 0034 * LIST (\\HasNoChildren) "/" APAP\0D\0A

10:59:08.213 >> 0046 * LIST (\\Marked \\HasNoChildren) "/" Calendar\0D\0A

10:59:08.213 >> 0038 * LIST (\\HasNoChildren) "/" Contacts\0D\0A

10:59:08.213 >> 0053 * LIST (\\Marked \\HasNoChildren) "/" "Deleted Items"\0D\0A

10:59:08.213 >> 0036 * LIST (\\HasNoChildren) "/" Drafts\0D\0A

10:59:08.213 >> 0043 * LIST (\\Marked \\HasNoChildren) "/" INBOX\0D\0A

10:59:08.213 >> 0037 * LIST (\\HasNoChildren) "/" Journal\0D\0A

10:59:08.213 >> 0051 * LIST (\\Marked \\HasNoChildren) "/" "Junk E-Mail"\0D\0A

10:59:08.213 >> 0034 * LIST (\\HasNoChildren) "/" Misc\0D\0A

10:59:08.213 >> 0035 * LIST (\\HasNoChildren) "/" Notes\0D\0A

10:59:08.213 >> 0036 * LIST (\\HasNoChildren) "/" Outbox\0D\0A

10:59:08.213 >> 0042 * LIST (\\HasNoChildren) "/" "Sent Items"\0D\0A

10:59:08.213 >> 0035 * LIST (\\HasNoChildren) "/" Tasks\0D\0A

10:59:08.213 >> 0040 * LIST (\\HasNoChildren) "/" TeemLeeder\0D\0A

10:59:08.213 >> 0033 * LIST (\\HasNoChildren) "/" WFP\0D\0A

10:59:08.213 >> 0040 * LIST (\\HasNoChildren) "/" Wick_admin\0D\0A

10:59:08.213 >> 0023 A2 OK LIST completed.\0D\0A

10:59:08.229 << 0036 A3 STATUS "APAP" (MESSAGES UNSEEN)\0D\0A

10:59:09.307 >> 0039 * STATUS APAP (MESSAGES 91 UNSEEN 0) \0D\0A

10:59:09.307 >> 0025 A3 OK STATUS completed.\0D\0A

10:59:09.307 << 0040 A4 STATUS "Calendar" (MESSAGES UNSEEN)\0D\0A

10:59:09.369 >> 0042 * STATUS Calendar (MESSAGES 0 UNSEEN 0) \0D\0A

10:59:09.369 >> 0025 A4 OK STATUS completed.\0D\0A

10:59:09.369 << 0040 A5 STATUS "Contacts" (MESSAGES UNSEEN)\0D\0A

10:59:09.447 >> 0042 * STATUS Contacts (MESSAGES 0 UNSEEN 0) \0D\0A

10:59:09.447 >> 0025 A5 OK STATUS completed.\0D\0A

10:59:09.447 << 0045 A6 STATUS "Deleted Items" (MESSAGES UNSEEN)\0D\0A

10:59:09.525 >> 0049 * STATUS "Deleted Items" (MESSAGES 0 UNSEEN 0) \0D\0A

10:59:09.525 >> 0025 A6 OK STATUS completed.\0D\0A

10:59:09.525 << 0038 A7 STATUS "Drafts" (MESSAGES UNSEEN)\0D\0A

10:59:09.587 >> 0040 * STATUS Drafts (MESSAGES 0 UNSEEN 0) \0D\0A

10:59:09.587 >> 0025 A7 OK STATUS completed.\0D\0A

10:59:09.587 << 0037 A8 STATUS "INBOX" (MESSAGES UNSEEN)\0D\0A

10:59:09.665 >> 0039 * STATUS INBOX (MESSAGES 6 UNSEEN 4) \0D\0A

10:59:09.665 >> 0025 A8 OK STATUS completed.\0D\0A

10:59:09.665 << 0039 A9 STATUS "Journal" (MESSAGES UNSEEN)\0D\0A

10:59:09.728 >> 0041 * STATUS Journal (MESSAGES 0 UNSEEN 0) \0D\0A

10:59:09.728 >> 0025 A9 OK STATUS completed.\0D\0A

10:59:09.728 << 0044 A10 STATUS "Junk E-Mail" (MESSAGES UNSEEN)\0D\0A

10:59:09.790 >> 0047 * STATUS "Junk E-Mail" (MESSAGES 0 UNSEEN 0) \0D\0A

10:59:09.790 >> 0026 A10 OK STATUS completed.\0D\0A

10:59:09.790 << 0037 A11 STATUS "Misc" (MESSAGES UNSEEN)\0D\0A

10:59:09.884 >> 0040 * STATUS Misc (MESSAGES 138 UNSEEN 0) \0D\0A

10:59:09.884 >> 0026 A11 OK STATUS completed.\0D\0A

10:59:09.884 << 0038 A12 STATUS "Notes" (MESSAGES UNSEEN)\0D\0A

10:59:09.946 >> 0039 * STATUS Notes (MESSAGES 0 UNSEEN 0) \0D\0A

10:59:09.946 >> 0026 A12 OK STATUS completed.\0D\0A

10:59:09.946 << 0039 A13 STATUS "Outbox" (MESSAGES UNSEEN)\0D\0A

10:59:09.009 >> 0040 * STATUS Outbox (MESSAGES 0 UNSEEN 0) \0D\0A

10:59:09.009 >> 0026 A13 OK STATUS completed.\0D\0A

10:59:09.009 << 0043 A14 STATUS "Sent Items" (MESSAGES UNSEEN)\0D\0A

10:59:09.087 >> 0046 * STATUS "Sent Items" (MESSAGES 0 UNSEEN 0) \0D\0A

10:59:09.087 >> 0026 A14 OK STATUS completed.\0D\0A

10:59:09.087 << 0038 A15 STATUS "Tasks" (MESSAGES UNSEEN)\0D\0A

10:59:09.149 >> 0039 * STATUS Tasks (MESSAGES 0 UNSEEN 0) \0D\0A

10:59:09.149 >> 0026 A15 OK STATUS completed.\0D\0A

10:59:09.149 << 0043 A16 STATUS "TeemLeeder" (MESSAGES UNSEEN)\0D\0A

10:59:09.227 >> 0045 * STATUS TeemLeeder (MESSAGES 77 UNSEEN 0) \0D\0A

10:59:09.227 >> 0026 A16 OK STATUS completed.\0D\0A

10:59:09.227 << 0036 A17 STATUS "WFP" (MESSAGES UNSEEN)\0D\0A

10:59:10.321 >> 0039 * STATUS WFP (MESSAGES 371 UNSEEN 0) \0D\0A

10:59:10.321 >> 0026 A17 OK STATUS completed.\0D\0A

10:59:10.321 << 0043 A18 STATUS "Wick_admin" (MESSAGES UNSEEN)\0D\0A

10:59:10.399 >> 0045 * STATUS Wick_admin (MESSAGES 99 UNSEEN 0) \0D\0A

10:59:10.399 >> 0026 A18 OK STATUS completed.\0D\0A

10:59:41.256 << 0010 A19 NOOP\0D\0A

10:59:41.318 >> 0024 A19 OK NOOP completed.\0D\0A

10:59:41.318 << 0038 A20 STATUS "INBOX" (MESSAGES UNSEEN)\0D\0A

10:59:41.396 >> 0039 * STATUS INBOX (MESSAGES 6 UNSEEN 4) \0D\0A

10:59:41.396 >> 0026 A20 OK STATUS completed.\0D\0A

11:00:11.255 << 0010 A21 NOOP\0D\0A

11:00:11.317 >> 0024 A21 OK NOOP completed.\0D\0A

11:00:11.317 << 0038 A22 STATUS "INBOX" (MESSAGES UNSEEN)\0D\0A

11:00:11.395 >> 0039 * STATUS INBOX (MESSAGES 6 UNSEEN 4) \0D\0A

11:00:11.395 >> 0026 A22 OK STATUS completed.\0D\0A

11:00:41.269 << 0010 A23 NOOP\0D\0A

11:00:41.332 >> 0024 A23 OK NOOP completed.\0D\0A

11:00:41.332 << 0038 A24 STATUS "INBOX" (MESSAGES UNSEEN)\0D\0A

11:00:41.394 >> 0039 * STATUS INBOX (MESSAGES 6 UNSEEN 4) \0D\0A

11:00:41.394 >> 0026 A24 OK STATUS completed.\0D\0A

11:00:56.729 << 0012 A25 LOGOUT\0D\0A

11:00:56.791 >> 0064 * BYE Microsoft Exchange Server 2007 IMAP4 server signing off.\0D\0A

11:00:56.791 >> 0026 A25 OK LOGOUT completed.\0D\0A

11:00:56.791 --- Connection closed normally at Fri, 07 Aug 2009 11:00:56. ---\0A\0A

 

So, I see what you mean, there has been no attempt to access the server on XP!

I switched off the windows firewall on XP and still no joy.  Don't have any other protection other than my Firewalled router but that can't be the problem as both machines use it AND it also fails on a public machine at the local leisure centre.  Only things in common are that they are both XP machines and both on a wireless link?

Yes it is the same VPN client, the only one allowed by NHS mail, you'd really think it was a secret Governent operation..oh wait a minute it is :)  But, same client and there are no configurations allowed just my login name and password.  It's a client by Whale Communications.

This is not desperate as I can access the same account using Internet Explorer web mail (Imagine thinking that was more secure than Pegasus!!)  So this is because I would prefer to use Pegasus than webmail.

Looks as if I'm stuck  :(

 

Thanks for your time though :)) 

 

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closed
NTxLS posted Aug 26 '09 at 12:43 am

Steffan,

 This was just an added comment in a post I had made about the HELP file.  Had made this suggestion to Mr. Harris before and his comment was, " Done" and in this version it is NOT done so maybe I should take it back to the other area for suggestions. 

 Thank you for reading and making that comment,

 

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closed
SvenH posted Aug 6 '09 at 5:52 pm

Believe me, whatever it is, it's for sure not coming from Pegasus Mail. And SmartUI is definetely not a standard Windoes component either. It may be simply coincidence that it now happens with the latest version of Pegasus Mail.

Sven

 

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[quote user="feim"]

Hi from Argentina. Sorry for my english.

Since a few days I have some problems with my accounts configurations. I have configured the pop3 and smtp fine, but when I change the user or close Pegasus, when I come back the pop3 and smtp configuration changed. Instead pop3.feim.org.ar appear 127.0.0.1.

I disable the firewall and antivirus, but the problem persist.

Any idea? Thanks,

Leonardo

 [/quote]

Does your ISP require to have specific software installed to be able to use mail. 127.0.0.1 means (mostly) connect to a program running on the local computer.

 

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Han vd Bogaerde posted Aug 6 '09 at 12:49 pm

[quote user="Arsha"]

Hi,

I did a fresh install of PMail 4.51 and now searching for a way to retrieve my previous settings, address book and mail folders of 4.41 installment. I did a back-up of my files but for some reasons didn’t want to upgrade, just a fresh install. Is there any way to circumvent the auto upgrade wizard? In other word I need a way to manually upgrade from 4.41. Can someone help?

Thanks in Advance.

[/quote]

Your mail from the 4.41 version is stored in a directory on disk. This is called the Home Mailbox location. Your 4.51 version points to another directory to use.

If you want to use the old (4.41) Home mailbox in the 4.51 version:

1. find that home mailbox location on your harddisk (by default c:\pmail\mail)

2. close down the Pegasus Mail program(s)

3. Delete the file pmail.cfg in the 4.51 program directory

4. Restart pergaus mail and on startup enter the path to the 4.41 Home mailbox.

5. To get your mail from the 4.51 merged, go Folders -> Add mailbox to list and enter the path to the 4.51 Home mailbox. That will be added to your folders listing, so you can drag/drop the mail from there into the 4.1 folders.

 

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