Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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rdoherty posted Aug 4 '09 at 10:19 pm

That's always the way Pegasus has worked. It's a remnant of times when disk space was limited and expensive!

In order to save a copy of attachments, the easiest thing to do is to put yourself on the BCC list.

Hope this helps.

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hderham posted Nov 5 '09 at 8:52 am

I installed fresh copy of 4.51, imported my principal mailbox files, and "Find text" now works, but not on extremely large mailboxes.  I will have to do more housekeeping.

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Sharon Skaryd posted Aug 11 '09 at 5:08 am

I followed all the responses that had come in, and now it appears that using all of the answers, the problem has been solved.

 

I do appreciate all of the respoonses.  It worked.  Now I need to get rid of my second version which I installed to send attachments. 

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[quote user="Thomas R. Stephenson"]

It will open but in the case of a memory stick the drive letter must match the drive letter used when creating the original added mailbox.  The hierarch.pm used the drive letter of this mailbox.

2,1,"44904505:x:\\donna","","Donna"

 [/quote]

I really can't get it to work that way, even though my stick always has the same drive letter (B:) . Every time I close and re-open Pegasus, I have to go to Folders | Add mailbox to list to view the added mailbox, whereas if I create a Public folder, it'll show every time I open Pegasus, regardless of whether or not I've plugged in the memory stick. (Of course, I'm only talking about the Public folder tree here, not about any actual mail folders inside it.) However, I don't mind really, as the Public folder option works just fine for me.

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Michael posted Jul 31 '09 at 8:56 pm

If you encounter crashes with Pegasus Mail version 4.51 you should first check whether any of the following conditions is met:

  1. Pegasus Mail crashes immediately on start-up, possibly accompanied by a message indicating a library called IConv.dll to fail because of an illegal instruction: This is caused by trying to load the library on a machine not being equipped with a compatible CPU (but it's not only affecting Intel processors!). To fix this issue download the plain Pentium compatible version from the download section and copy it into Pegasus Mail's installation directory replacing the existing version delivered with the Pegasus Mail setup.
  2. Pegasus Mail crashes randomly within a couple of minutes after launching it with or without any user activities involved; it may also lack the Spamhalter ... menu item in the Tools | Spam and content controls submenu: This is caused by Spamhalter failing to load its existing database to be found in a file called words4.db3 located in the active user's mailbox directory. To fix this issue you may simply remove the existing database file - a new, empty one will be created automatically when restarting Pegasus Mail. The downside of doing this is that Spamhalter needs to be trained again ...
  3. Pegasus Mail crashes when replying to a formatted message quoting the original HTML text and using a formatted signature containing an image which is added on message creation: While some details of the description may vary the common cause is the formatted signature containing an image link. Pegasus Mail stops crashing if the image data are directly inserted into the signature by copying (from an image viewer) and pasting (Ctrl + V) the image into the signature instead of only linking to the image file via the respective toolbar button of the signature editor. You may use my conversion tool for converting existing signature files into the proper format.

 

If none of these conditions is met you may need to provide more details about how to duplicate your crash and a crash dump which can be created by using my MiniDump extension to be downloaded and installed either for XP or later systems or previous ones. The announcement post provides some more details about this extension.

[Thanks to all those of you helping to compile this information by testing and reporting!]

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kb1fid posted Aug 2 '09 at 6:30 pm

Hi Thomas,

 When I use Pegasus on the server computer (the one that has mercury on it also), I have 50+ emails in my inbox. I also have 40+ emails that I have copied to myself. When I run Pegasus on the laptop, the inbox only has one message in it (the default message that comes with the program), but everything I have copied to myself appears in the correct mailbox (on the laptop). I do not know for certain, but I am wondering if I installed Pegasus in the stand alone configuration, and need to reinstall it on the server. If this is necessary, none of the emails in the inbox are critcal, and it is ok if I lose them.

 

Thanks,

Russ

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Steffan posted Jul 31 '09 at 4:50 pm

I'm sorry I didn't read this before you spent so much time figuring it out. However, if you ever need to move a mailbox again, you might want to try this:

  1. Go to Tools, Options, General settings, Mailbox location.
  2. In the Path: box, type the path to the new mailbox location. In your case: S:\PersonalData\MAIL\Admin
  3. Make sure you check Move mailbox contents to new location.
This worked for me, but I changed the mailbox location to a directory on partition D: on my hard drive rather than to a directory on a networked drive. If I'm correct, this shouldn't make a difference, though.

 Cheers,

Steffan

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Martin Davies posted Nov 21 '14 at 10:17 pm

Thanks to everyone who responded to my query.

I recognise and accept that running multiple instances of PM might now be the norm but it seems a bit of overkill to me, consuming system resources (however minimal) and cluttering up the desktop with additional shortcuts and presumably the system tray with multiple icons so I'm not minded to go down that route - I'm perfectly content to run a single instance of PM, thereby monitoring only a single mailbox, and changing user as and when I need to check another mailbox.

I've adopted the suggestion about implementing a custom button in the toolbar and have put the following into a toolbar.pm file that resides in C:\Program files\Pmail so is invoked for all seven of my usernames:

0,10249,0,1806,"Change user"
0,801,0,1801,"Compose a new mail message"
0,802,0,1802,"Open or re-scan your new mail folder"
0,803,0,1803,"Work with your mail folders"
0,804,0,1804,"Open or manage address books"
0,805,0,1805,"Edit or manage distribution (mailing) lists"
0,807,0,1807,"Create or manage rules for filtering your new mail"
0,808,0,1808,"Open or browse noticeboards"
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2,840,0
1
0,823,0,1823,"Print the current window"
0,824,0,1824,"Select a font for the current window"
0,828,0,1828,"Send all queued mail"
0,827,0,1827,"Check your POP3 host for new mail"
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0,829,0,1829,"Both check and send mail in one operation"

Putting the 'Change user' button as the first one in the toolbar means that it's in a very similar position on the screen to the 'File' menu option, so my mouse-hand doesn't need to point the cursor somewhere completely different on the screen...  [:)]  It's surprising how one gets familiar with the position of certain functions on a screen, especially after using an app such as PM for the best part of 20yrs!

I've installed the new custom toolbar on both my original WinXP machine that's still running PM V4.21c and on the new Win7 machine that's running v4.70 and it seems to behave just fine in both cases, so many thanks to SvenH who originally suggested using a custom button.

 Re: the issues previously caused by having the 'Change user' function in the File menu list, I assume that because the custom button is invoking the same system call (10249) there's a possibility that the issues might also occur when using the custom button, or will they.....??

Regards

-- 

Martin

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> Yes it look as some common PC problem.

Please let me know if you find the problem.  It's probably the same problem I have here with my network connection.  I my case I also have a bad CD type drive in my system that my in fact be the problem. ;-(

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HvF posted Jul 27 '09 at 9:21 pm

Just to follow up on this, I remembered that I had deactivated a number of Windows
services to free up some memory and speed up startup. So I went again to

Start -> Run -> services.msc 

and reactivated a number of of services by changing them to "automatic". One of
them must have done the trick because my PMail its working again now and I am happy.

I have a lot work to follow up on now that my mailer works again so I do not have the time
to test each and every service to find out which one it was but maybe this helps if
someone else has this problem again.

Thank you and sorry to anyone who spent time on this.

Regards,
Hanno

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Greetings all!  I continue to find PMail hugely valuable, but occasionally a question arises:

In v 4.41, I could search all my address books at once, eg to avoid creating a duplicate entry, by closing the Address Books window, then using windows Search on the subdirectory \Mail\, for file(s) *.pmr and containing text, eg "anastasia".  Now it seems that, if you have made a change(s) to addressbook(s) during the PMail session, the files cannot be searched while PMail is open.  Not a train smash.  But would the gurus care to comment?

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weamish posted Aug 2 '09 at 4:39 pm

Thanks Paul. Guess there's no way to show the date and time received (from the message listing) when the message is opened. Oh well....

Steve

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