Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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PaulW posted Oct 24 '09 at 7:04 pm

[quote user="Paavo"] I have moved just recently from POP3 to IMAP and now the mails are stored at server side. Some functionality I had before as granted seems to  have vanished but perhaps I just do not know how to make the things work?

1. the message info is not displayed anymore for imap (am I doing something wrong?) and it is not possible to change  the message properties. I miss most of all the ability to turn off the urgent bit - then the message has been read there usually no need for me message to stay at the top of the message list. The users of Thunderbird seem to be able to cope with this situation as the mails are shown as normal ones after reading but I guess this is the displaying issue. Is where a workaround to supress the urgent mails to climb at the top of the list?[/quote]

That functionality doesn't work over the IMAP protocol.  All you can really alter is the read/unread status and (sometimes) the reply flag.  The options on the Properties screen can't be altered.

 [quote]2. the general search from folder tree does not accept the  "search all folders in selected mailbox". I have two mailboxes - one is the My mailbox (local) and another is a imap mailbox and I do not know how to activate the search specifically to all folders of IMAP mailbox. The IMAP mailbox does not seem to be the "selected" for a search despite the fact that it is selected - highlited. if the folders to search is set to be "search all folders in selected mailbox" then always My mailbox gets searched. Is this a bug of PM4.51 or should I do something differently?[/quote]

I haven't noticed this problem, but searches done to a remote server are very slow for me, so I try to avoid them.

 

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whiskyfizz posted Oct 22 '09 at 6:32 pm

Hi all !

I have just started to use the public folders feature of Pegasus Mail, and it seems to be a little annoying difference with regular folders. When you move unread messages to regular folders, the text next to its icon is colored in green, so you can always know if for a given folder you have still unread messages. However, with public folders, it seems this coloring option is not available. Is this the case or is it possible to activate it ? If that's the case, then I shall suggest in the relevant forum section to add this as a new feature for the next version of "Mail Store". Thanks for your help.

Cheers !

Whiskyfizz.

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dom54 posted Oct 24 '09 at 6:53 pm

Hi,

I often experiment this king of problem. First the message counter in one of my IMAP folder disappears (normally the iNBOX), then Pegasus states there was an error on the IMAP server and afterwards I get a MS C++ Runtime Library stating that there was a buffer overrr.

I normally restart PMAIL, reconnect to the IMAP server, right click on the INOBX fodler (or the one on which I have the problem) and clear both the header and body cache, then a reindex the folder and the problem is solved.

Sometimes, like today, this solution doesn't work and PMAIL contunies to crash.

In this situation I used to access my IMAP server via a web client move a substantial amount of messages from the INBOX folder to another one and hope that PMAIL is able to reindex the faulting folder. Of course I will prefer to have a "real solution".

Is the use of the mbxmaint.exe and check and reindex the faulting folder teh "real solution"?

Thanks, regards

   Domenico

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TomC posted Oct 22 '09 at 12:39 am

Here is another option you might try.  The reason that deletions are so slow is that it is moving each message to the "deleted" folder, and this takes time.  Even if you normally allow messages to go there, you can bypass that option by holding down the <CTRL> key while deleting.  You can select a whole group of messages by using <CTRL>-A or by using your <CTRL> or shift keys while selecting message to delete, then hold down the <CTRL> key while deleting.  This bypasses the deleted folder altogether and is almost instantaneous.  Be careful, though.  When you do this, the messages are gone forever.

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Thomas R. Stephenson posted Oct 18 '09 at 6:03 pm

Thanks Thomas; that sounds like a sensible solution. However, I cannot find a "print to file" option anywhere....

You need to setup a new printer set to print to a file.  I normally use a PDF printer for this so I can do both text and graphics.

 

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sam posted Oct 16 '09 at 9:18 am

Suddenly cannot edit pop3 hosts for any identity. When I go into network configuration, click on receiving pop3, select a host and click on edit, PMail crashes. Using version 4.41 on XP. I've gone through all the usual maintenance procedures including reinstalling. Any ideas why this is suddenly happening. Thanks for your help.

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How do I tell Pmail to put oputgoing mail into my new Queue location?
You have to use pconfig.exe (nconfig.exe NDS) to change the location of the Mercury queue for any client using Netware.  If the Netware queue directory is still valid you might be able to setup a secondary queue in Mercury/32 pointing at that directory as an easy solution to the problem.
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You are of course correct that both A and B can be achieved easily enough.

But there can always be that moment where neither A nor B exists due to migration to another computer, etc.

If there was at least a "folder does not exists" error which would tell Pegasus to simply ignore the filter, write to its log and continue with the next applicable filter. As it stands, Pegasus chokes. Maybe the problem is not Pegasus but Vista? I don't know enough about this type of programming to tinker with this myself, but in my world things desirably gracefully degrade.

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kalu posted Oct 20 '09 at 6:07 am

hello Phons van Oploo

I already have a folder named "To Publicity" which is giving me problem while i try to save sent copies on it. I think Thomas means changing the name of "To Publicity to something else

Thanks

kalu

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Steffan posted Oct 13 '09 at 10:39 am

Is this, by any chance, one of those "mysterious" empty messages that, on locating the corresponding files, appear to occupy zero bytes of disk space? If it is, you can find the answer . If it isn't, what do you see if you go to File | Review queued mail?

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[quote user="ralockhart"]

If I import a tab delimited text file with Name and email columns, the name shows up correctly

but the email goes into the phone column and truncates.

[/quote]

Can't reproduce that at all here. However, when I click the the "Open or manage address books" icon in the toolbar, I don't get the Addressbook menu until I flip to the folders window and back again.

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dilberts_left_nut posted Oct 13 '09 at 2:06 am

Then your problem is not Mercury.

Either your firewall or ISP is blocking outbound connections to port 25 or the receiving server is rejecting your connection on account of your IP address.

Easy fix is use MercC to relay via your ISP's SMTP smarthost.

 

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I have a large number of users and we have a rule of 'acknowledging receipt'.

Some users do not comply and i was searching for a method of updating 'accept requests to confirm reading' across all user accounts.

(Tools/options/General settings/advanced settings)

Note: I realise this is NOT a confirmation of reading

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Martin,

Thank you so much.

I was, of course, too impatient to wait for any replies, thus went ahead and "discovered" what could have been obvious all along... right while you were replying to this message. Thus I have already created a new thread, but I will leave it up, if only to double the chances for anybody else labelling this as a potential "bug" to find consolation quickly.

Sorry for the alarm again. And thanks for the official solution.

Geo


 

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Sharkfin posted Oct 16 '09 at 12:43 am

Geo, thanks for taking over there. For a few days I was only able to access the net via my phone and I was never going to type in all that needed to be explained in long form. You did a better job than I would anyway. Cheers.

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