Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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BJay posted Aug 5 '08 at 8:56 pm

[quote user="David Harris"]
So the answer to you question is that there's no immediate fix, but I am aware of the problem and have plans to fix it.


[/quote]

 

Great!

Thank's to all for the quick answers! 

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Thomas R. Stephenson posted Aug 3 '08 at 2:58 pm

Did you select WinPMail as the default mailer in Control Panel | Internet Options | Programs?  What OS are you using?  Vista?  If so maybe Vista does not let the program replace the MS Simple MAPI files.  On the other hand maybe MYOB does not use Simple MAPI any more.

 

 

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writerkate posted Aug 4 '08 at 2:53 am

Thanks, Paul. I did so, using the pop.earthlink.net definition that does actually get incoming mail. (Although, while I tested it, I stopped as soon as I saw it was working, since I don't want to lose any messages until I can be sure things are working both ways.) Anyway, now <sigh> I'm back to that bloody error message 15:  <i>Peer connect failure (the host has refused the connection).</i></sigh>

I'm going to try phoning Earthlink, and see if I can get someone who actually knows something about their own product and why it's been so recalcitrant on this new machine. I have to say, all of you at Pegasus are at least trying, and I really appreciate that.

 The only two other things I haven't tried yet are on that "Setting for sending mail," on the General tab. One says "Use an alternate e-mail address for the SMPT envelope," with a blank beneath it for said address. The other is "Use this domain name in the HELO/EHLO server greeting," again with a blank for the name. As far as domains go, the only one I can think of that applies in this case is earthlink.net itselft.

As I said, I'll try getting through to their phone support and I'll check back here later.
 

WriterKate

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Eshtaol posted Aug 1 '08 at 7:05 am

Thank you very much Mr. Harris. I will take your suggestions into play.

By the way since I am reply to you personally, I would like to thank you for a wonderful mail program

I have used for several years and its so much better than all the others. I would also like to take the

opportunity to thank you and all those who give friendly help as well as educating me more and more

when needed in these forums it is always appreciated

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Jonathan Berry posted Sep 27 '08 at 11:18 am

Hello Thomas et al

Attachment problem fixed. There must have been some relevent file corruption. What and where I cannot say. No virus' found but reloading the operating system (overwriting the OS) fixed the problem. Of course you then need to reload everything else but I can once again send emails with attachments with the email program of choice PEGASUS. Thank you for your time and help. This fix may be one you can add to the tool box.

Regards

Jonathan Berry

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Harveytex posted Jul 30 '08 at 3:21 am

Although there were no .pmw or .pmo I did find three .pmx files with zero filesize.  I deleted them (actually just changed the extention in case I had to re-instate them) and now all is well.  Thank you very much Martin.  

BTW I left an earlier responce but it never did appear.  So please excuse me if this turns out to be a duplicate.

Harvey 

 

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David Harris posted Jul 29 '08 at 4:17 pm

[quote user="Nuggets"]

When a Thunderbird users sends a return receipt request, Pegasus ignores it. Thunderbird does not appear to use the "X-Confirm-Reading-To:" or "Return-receipt-to:" flags. It does generate a "Disposition-Notification-To:" flag. Any chance for a work around?

[/quote]

One of the reasons I've been slow to support disposition-notification-to is because its specification is ambiguous in places: it's not entirely clear what is responsible for responding to the header, nor when to do so (the specification was clearly written with the idea that only MTAs communicate with each other, and gets vague when you throw MUAs like Pegasus Mail into the mix).

I'll take another look at it though - it *is* a while since I last went through the cursing and swearing process of reading that particular RFC.

Cheers!

-- David --

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gthornejr posted Jul 28 '08 at 7:34 pm

Attention Pegasus Support team, 

David Harris posted recently about

Regarding the reported errors with IronPort and Pegasus Mail, apparently their reputation based system puts data up at

http://www.senderbase.org/

to find whether a certain mail server IP address is a known "bad" sender.  It's possible that the reported "poor reputation" errors were due to the sender being on that list with a bad reputation.  That page has a link to support forums at

http://www.ironportnation.com/forums/

A mail admin had similar issues with IronPort at

http://forums.whirlpool.net.au/forum-replies-archive.cfm/912436.html 

Hope that helps, 

Gary Thorne

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David Harris posted Jul 28 '08 at 10:15 am

[quote user="john knowles"]A very minor problem - I have a couple of messages which cannot be deleted or moved from the new mail folder; why is this and what can be done about it?
[/quote]

... and if Angus's suggestion doesn't help, check the actual files in your mailbox and make sure they're not marked read-only at the file system level (you can find the filename by selecting the message and pressing <F12>, or right-clicking and choosing "Properties").

Cheers!

-- David --

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David Harris posted Jul 28 '08 at 12:10 pm

[quote user="john knowles"]We have been happily and successfully using Pegasus for many years for our personal/home office and small business use. Is it possible to set up an Out of office auto reply in Pegasus or should that be done through our ISP?
[/quote]

Just to amplify a little on Peter's correct response... An automatic reply is only possible if the process that handles your mail is always running: this means that the computer where the mail is received must be turned on, and the software that processes it must be running on that machine all the time. This is quite a tall order for a mail client program (such as Pegasus Mail, Outlook or Thunderbird) and it's normally better handled by a mail server - the program that actually receives mail on your behalf and stores it until you're ready to read it.

Pegasus Mail's companion product, Mercury, has extensive support for automatic replies, even down to allowing you to set up rules that determine what type of reply should be sent based on the time of day, or day of the week.

Of course, you have to weigh up whether the small amount of extra configuration and maintenance involved in running your own mail server is adequately compensated by the extra control it gives you over things like this.

Cheers!

-- David --

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breezes posted Aug 4 '08 at 4:47 pm

Thank you.  This is one of the many things I like about Pegasus.  I've been using it for many years, and suddenly find that I can have some constructive input for the coming version.  I appreciate your attention to such detail and your willingness to consider my comments.

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Strange, are you sure you have selected "Copy to self" "on" (and not "off" or "last setting") in Tools | Options | Messages and replies?  If this is set to on and you have no other options set in Tools | Options | Copies to self "outbox' then the "Copy self" should be automatically checked when sending the mail and the mail go to the folder specified. 

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Usagi posted Jul 26 '08 at 11:39 pm

I checked in raw view and I see:

Content-Type: text/plain; charset="iso-2022-jp"

The subject in raw view is:

Subject: [trianglejapan]=?ISO-2022-JP?B?GyRCJTAlayE8JVcbKEIbJEIkSzsyMkMkNyReJDkkKyEpGyhC?=

and that displays Japanese characters

 

The body doesn't display Japanese and looks like this:



 $B$3$s$K$A$O!" (BYahoo! $B%0%k!<%W (B $B$G$9!# (B

[trianglejapan] $B%0%k!<%W$X$N;22C?=$79~$_$r$$$?$@$-$^$7$?!# (B
 $B$^$@!"%0%k!<%W$X$N;22C<jB3$-$O40N;$7$F$$$^$;$s!# (B

 $B"#$3$N%0%k!<%W$K;22C$9$k$K$O (B
 $B$3$N%a!<%k$K$3$N$^$^JV?.$7$F$/$@$5$$!#<jB3$-$,40N;$7$^$9!# (B

 $B"#;22C$r<h$j>C$7$?$$ (B
 $B$3$N%a!<%k$rL5;k$7$F$/$@$5$$!#<jB3$-$O%-%c%s%;%k$5$l$^$9!# (B
 $B"($3$N%a!<%k$K$*?4Ev$?$j$N$J$$>l9g$O$=$N$^$^:o=|$7$F$/$@$5$$!# (B
 $B!!%3%s%T%e!<%?%&%$%k%9$N1F6A$G!"$"$J$?$N%a!<%k%"%I%l%9$,:>>N$5$l$F$$$? (B
 $B!!2DG=@-$b$"$j$^$9!# (B

 $B"# (B[trianglejapan] $B%0%k!<%W (B
http://groups.yahoo.co.jp/group/trianglejapan  $B!! (B
 $B%0%k!<%W$N@bL@!"2a5n$KEj9F$5$l$?%a%C%;!<%8$N1\Mw$J$I$,$G$-$^$9!# (B

 $B"# (B[trianglejapan] $B%0%k!<%W$K$D$$$F$N$*Ld$$9g$o$; (B
 $B%0%k!<%W4IM}<T!' (Btrianglejapan-owner@yahoogroups.jp  $B!! (B

==============================================================
Yahoo! $B%0%k!<%W (B -  $BB?$/$NCg4V$H$i$/$i$/O"Mm!* (B
http://groups.yahoo.co.jp/
 $B%X%k%W!&$*Ld$$9g$o$;!' (B http://help.yahoo.co.jp/help/jp/groups/

 $B"($3$N%a!<%k$K<ALd$r$4JV?.$$$?$@$$$F$b2sEz$$$?$7$+$M$^$9!# (B
 $B!!$*Ld$$9g$o$;$O%X%k%W%Z!<%8$+$i$*4j$$$7$^$9!# (B

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NTxLS posted Aug 9 '08 at 3:50 am

Now to make this even worse for me, I cannot find any 'Post' button that is not connected with a message.  I am not posting this here as a reply to any post done here by any one person.  This is to fill in what I have now on my system:

 Mr. Stephenson,

 I have removed Pegasus Mail and reinstalled in a folder under my USERNAME of my system, it would not start, only flash the Pegasus startup screen and go away.  Removed that install and did another placing it on my DEFAULT drive (C:) folder "Pegasus" (without quotes) example: C:\Pegasus and there were two folders created within that one, Mail and Programs there is only one copy of the State.PMJ file as referenced by Mr. Harris and there are not any V4FP entries. Also if you look about six messages back you will find a very large example of what I am seeing on my screen.  I did something wrong when placing the link to ImageShack for that viewing, it is very large and if you drag the horizontal slide to the right you will see the GREY bar that runs vertically you will see at the top all six of the caption buttons for the MultiPanel and for Pegasus Mail and they are set to FULL SCREEN.  I feel any additional postings of screen shots will not be of any benefit to anyone.

 I have a screen shot of my Pegasus before the Uninstall with some of my mail displayed, that program was removed, also have one just made under the latest install and it looks just the same even without any mail in any of the boxes, only defaults are in there at this time.  One last point, if I may(?), when doing the uninstall of Pegasus the Mail Boxes were removed, I have copied them to a safe area and will be reinstalling them with my new install of Pegasus.  In the UNINSTALL it stated that the Mail Boxes would not be removed, they were.

 Greenman,

My information you requested on my Video driver: "NVIDIA, dated 4/20/2007, version # 7.15.11.5822, NVIDIA GeForce 6150SE nForce 430, Microsoft Windows hardware compatibility publisher" all of the information within the quotes were Copy/Pasted from the 'NVIDIA GeForce 6150SE nForce 430 Properties' within the 'Device Manager' in Windows Vista SP1.  If there are any other specs you wish to see just ask, I may NOT be any sort of authority on these systems but I do know where to find most information and if NOT, will ask for guidance and will retrieve it ASAP.

 As a Journeyman Electronics Technician with about 60 years experience in repairing just about anything, that includes desktops, laptops and even Data General 64bit 19" main frames, I have repaired them all.  Multimeters, analog and digital; signal generators, square wave generator; Oscilloscopes (Tektronics 500 series plugins and Hewlett Packard and others), the end, the list goes on for many more items.  I stop this here.

If you want to know more, ask in a PM, this form is not for this type of information that I ENDED in my last paragraph.  What I am trying to get across to you is I may be having some problems with displaying PMail as has been NOT a problem for me in Win98, W98SE SP1&2, Windows XP SP2 (until that last system died) it appears to me that this is mostly, if not completely, a Vista problem and I have what is listed within my sig.  I do not list all of what is on my system because it is very long, mostly if not all that are on here have been run with each other on my other systems and have not had any problems with their activity or working together or even independently.  My main reason for these postings were to inform those that know much more than I that if this has not shown before, when other users start getting into Vista, "Command Center We may have a problem here . . ." may be the calls you start to receive.

 Thank you for all of your efforts and for reading my posts, stand-by you may start to get more from others,

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PaulW posted Jul 22 '08 at 4:35 pm

If you can open pdf files normally in windows, I would choose 'Let windows choose...'.  That way it will continue working even if a newer version changes the Acrobat reader location.

 

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I'd like to see definite confirmation that the email goes out and gets back to you by testing both cases where the firewall is a:) enabled and b:) disabled.  Can you send test message addressed to yourself out to the server and receive it in both firewall cases or one specific case.  That would indicate to me if the email that your sending, or attempting to send is really getting out to the server and back again.

For what it's worth Rogers Canada employs a check on the outgoing mail to determine if it contains a Rogers return address or another user specified return address from a different server.  If you don't have a Roger's return address the mail is refused and you will receive an error.  There is a way to allow other return addresses however.  You have to adjust your Rogers email account settings to accommodate the other return address.  You do this by accessing your account online, locating the email settings page and entering the additional email address in the appropriate data entry window.

 Are you in this type of situation where you send outgoing mail via Bell Sympatico, but receive email via another, non-Bell server??

Is this problem a recent problem due to a new account with Bell or new installation of the Comodo FW?  Have you had success in the past with the combination of Pegasus Mail, Comodo FW and Bell Sympatico and only recently had this issue?

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Jaco W posted May 6 '11 at 10:31 am

Thanks Thomas

The issue has resurfaced since your reply two years ago. I have in the mean time moved on to a new AV (from AVG to Avira), and the problem persists. I cannot, it seems, use a POP3 rule set to filter out spam on the server, and restrict the allowed file size to be downloaded at the same time. The two seem to be mutually exclusive. I am sure David's team would have been more clever than to allow that, so maybe I am using the rule set incorrectly. Maybe someone can enlighten me:

I created a POP3 rule set in Tools - Mail filtering rules - POP3, called it "spam", then under Internet Options - Download Controls selected "spam" in the Server-side mail filtering box. In the same window, I restrict the max download size to 200000 bytes.

Is this correct?

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[quote user="eug4not"]Hi,

I also think there used to be a button on the basic Pegasus screen, that when looking at an email rendition could be clicked to open a browser. Its not there now.

[/quote]

There's never been a button for opening a message in a browser, I don't think - but there *is* a right-click menu option to do it. Just right-click the message body while you're reading it and choose "Open message in web browser".

Cheers!

-- David --

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