Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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Steeley posted Jun 9 at 7:28 am

My wife has been using Pegasus for going on 30 years, and has created a unique message filing system.. nested folders within nested folders.. like hundreds of filing trays with filing trays below them, and many thousands (10's of thousands?) of emails in them.


Example:
Topic 1, with sub topics, May 2020, June 2020, July 2020, etc.
She may well have subfolders under each; Subject 1,Subject 2, etc. under May 2020, and again same or similar named subfolders under June 2020 folder, and July, etc. (The subfolder names make sense only to her..smile ). The messages are located under those subfolders (filing trays).


Well, it appears she did something in the course of "organizing emails" (not sure what. Moved, maybe?) and the folder/filing tray "Topic 1" can no longer be found.


I've expanded all the folders, but can not find the "Topic 1" folder anywhere.. smile


But I can text search (headers) for emails sent from a particular sender that would have been filed somewhere under "Topic 1", and have found about 4800+ messages that appear to be emails that would be under that topic 1, so they still exist somewhere. However, the displayed location folder/filing tray in the search results doesn't include the full path, so I can not locate the parent folder those messages are (now) nested in or under.


So the question is, can I/how can I locate precisely where the actual email message(s) that were found and listed in the search results folder, are now actually residing in the Pegasus folder list?


recent by Steeley  ·  Jul 10 at 3:33 am
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Michael posted Jul 5 at 2:05 am

Since this doesn't fit into the thread about using App passwords in Pegasus Mail with MS mail accounts I'm posting this URL in a new thread: The page linked to provides further URLs to information about various other authentication issues related to MS mail accounts. It's for informational purposes as a starting point for figuring out more details since it primarily deals with Exchange related connection building:


44
1

My ten year old laptop got permanently knocked out of use recently by a catastrophic malware attack. The new laptop is running Windows 11. I copied across the PMAIL folder and contents to the C:\ drive, fired up C:\Pmail\Programs\winpm-32.exe and was delighted to see my old friend burst into life. I created a shortcut etc. to make it easier to start, and everything is working fine as far as I can see.


A few questions have come to mind:


  1. I haven't actually installed the program so it does not get listed as an app. Does Windows know about it? I do know that the program is using Appdata\Local\Temp for environment variables. Does it matter that the program hasn't actually been installed?
  2. I am currently running Version 4.70 (win32), Feb 27 2014, build 546 which is waaaay out of date but does everything I want. I believe that I should be able to install the current (beta) version over the top of it to bring it up-to-date. Is there any particular reason why I should do this, given that I don't have any issues with 4.70? I'm getting old and work along the lines of "if it ain't broke, don't fix it".
  3. Is there anything I can do to move the program into the Program Files (x86) folder? I'm not keen putting stuff at the C:\ level. I know that I cannot just move the PMAIL folder and contents there because the configuration file will still point to C:\paths so the program will not be able to find what it needs. Would installing the up-to-date version somehow give me the option of getting stuff in the right place?

I have been using Pegasus mail for over 25 years and am still hooked on it. Many thanks to David and everyone else involved in producing and supporting this wonderful piece of software! smile
Thanks,
Nigel


recent by Brian Fluet  ·  Jul 1 at 2:08 pm
43
6

I want to move or copy files out of my "Copies to self" folder to save space but every tie I do I get an error, must re-index the folder, and they come back.


My "copies to self" default is collecting thousands of emails over time as I keep them for historical purposes and records. There are so many that it now take over 20 minutes to open and list.


How can I move them to another folder/message tray to clear out the "Copies to self folder" and save space without geeting the error that requires me to "re-index" only to have them all come back?


recent by Agentx42  ·  Jun 30 at 10:49 pm
44
3

It's possible that my Google account got hacked. I'm not sure. The situation was very confusing. It's supposedly OK now, but as a precaution, I changed my Google password. I changed it in PM, but I forgot that PM blocks showing the actual PW, and evidently, I had put in the application specific PW for PM for OAUTH2. So, I no longer have that entry. The error msg from Gmail says "Application specific password required". Can someone tell me how to fix that?


My mobile phone (Android) seems to be working OK for Gmail.


recent by HTR  ·  Jun 21 at 3:59 am
43
0

This version fixes two crashes emerging just after the previous release:


  • The first one would occur immediately after launching Pegasus Mail if IER's Auto Update option is enabled via its toolbar button menu.

  • The second one would occur if BearHtml is invoked for displaying complex HTML messages after IER has been disabled via its toolbar button menu.


Please click the link to IER's homepage down below in my signature for downloading.


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Michael posted Jun 12 at 12:58 am

IERenderer 2.7.1.12 has been released


· This version fixes the new hyperlink auto-detection feature which would accidentally remove text formatting including line breaks or existing hyperlinks in certain messages and in rare cases even cause crashes.
· It also restores the timeout notification dialog for cancelling image downloads on user request if downloads keep on failing.
· Then it enables the fallback enable dialog for using non-secure image downloads if no https addresses are supplied.
· And it fixes and simplifies the background picture handling.


Please click the link to IER's homepage down below in my signature for downloading.


recent by msetzerii  ·  Jun 14 at 5:34 pm
70
8

When I installed the latest update for IERenderer Version 2.7.1.12 , Pegasus Mail will not open. I get the error message "Pegasus Mail for windows has stopped working" (A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available).


How can I UN-install Version 2.7.1.12 and get my primary email back up and running? Thanks for your help in advance.


recent by Michael  ·  Jun 13 at 6:57 am
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Hello & good day. I have a user who sends out finance info in pdf form - recently he's started sending out over 10 attachments. When this happens Pegasus is splitting the email into two separate messages...this has resulted in other users deleting one of the emails believing it to be in error.
Can I change what looks like a default max no of attachments or is it a size issue...they do seem to be coming it at 5mb.
Mercury is used as mail server.
Look forward to any info
Cheers


recent by Invictus  ·  Jun 11 at 8:12 am
54
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Pegasus 4.73 is working fine on the Dell W10 desktop, I have added a W10 pro laptop to the home desktop setup and the two are talking fairly nicely over local ethernet.
I want to keep the desktop as the primary email machine and at the same time be able to read emails on the laptop in another part of the house.
I could run a separate Pegasus on the laptop but how do I set it up to see the inbox of the desktop Pegasus? Is that possible? Or I can ignore the desktop Pegasus and login with the laptop to the ISP webmail server and read emails that way. I would prefer the first method, Pegasus on both machines. But is that possible? I need guidance on the setup steps.


recent by PM-1  ·  Jun 9 at 6:42 am
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osp posted Jun 7 at 7:36 pm

TLDR: Folder window is messed up after a computer crash, a filling tray is gone, and all folders are in the "main branch", the folder for search results is also missing. What can I do?


Backgroud:
I have my copy of Pegasus Mail set up with the Folders window always open, in what I think is called List view (i.e. not Preview). The folder tree has been the same for a very long time, though at times we perhaps add some message folders (to be used with filters), and perhaps also, as I had done, one or several filling trays.


That is, I had the standard message folders and some (but not all, I think, since it now looks completely different post-crash) of the added message folders were organised in a filling tray, say called Miscellaneous.


It looked something like this:
New mail
[Here probably was the system Search folder.]
[Any mail deleted during the session would be here; if none the folder's usually not in the list]
Copy
Diverse/Misc. [Filling tray]
--Several message folders (probably 15-18 )
Junk or suspicious mail
Main folder


And between the "system folders" were probably as mentioned a couple of the message folders that I hadn't moved, years ago, to the filling tray. I think I know which ones.


But when I started PM post a computer crash, has happened before but not with this result in Pegasus Mail, all folders were in alphabetical order, the filling tray gone, and so was the special folder for search results (wasn't in use at this time).


6663526d4268a


For a split second I first thought I had somehow moved one or two message folders from the filling tray to the "main branch", but realised that they all were there, the filling tray missing, and so was the search folder.


I guess I could simply add a new filling tray, move most of the message folders into it, and be done with it, but I want to know if this can be fixed in some other, proper, way, and what to do with the missing search folder (or will it re-appear if I do a search) etc?


recent by Brian Fluet  ·  Jun 8 at 1:40 pm
18
1

I have been using Pegasus for about 25 years. It seems that I have this problem every time I get a new computer. I just moved to windows 11 and have loaded ver. 4.80. I run the setup wizard and enter all the same data as before; pop3, user name, email address, password, etc. Here is what I have entered for pop3:


mail.comcast.net


Email: artlayton@comcast.net


I continually get a message stating username or password is invalid.


Any suggestions?


recent by Brian Fluet  ·  Jun 4 at 8:42 pm
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AntRhonda posted Apr 25 at 5:14 am

One of my Pmail files has a recurring problem with one folder: "Data error encountered 6629d7b00cb1a


re-indexing doesn't help and if the error recurs too often (as in a search that references this folder often) Pegasus crashes. There are several hundred messages with data I need to keep -- suggestions welcome!


recent by AntRhonda  ·  May 31 at 10:40 pm
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COACHN posted May 24 at 4:10 am

I use networksolutions for my email server and they have been going through some gnarly security upgrades recently.


Last week I had to change the send and receive ports after Pegasus stopped working. I entered the new port into and got it working, finally.


Today Pegasus stopped sending and no matter what ports I try on one computer or another, I get the same error using port 465:


Peer connect failure.


Port 587 gives me this error:


error:1408F10BsmileSL routines:ssl3_get_record:wrong version number


and




535 authentication failed (#5.7.1)




This happened during the afternoon to both computers. I have only tried to adjust the setting on one computer knowing full-well that the other was working too until they both went down. Both are receiving. They are both simply not sending.


I'm at a loss at this point. I tried all the setting combination and nothing works.


HELP!?!?!?!


recent by COACHN  ·  May 24 at 7:54 pm
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