[quote user="Brian Fluet"]

Sorry for the delayed response (insane day at the office).

[/quote]

 Not at all.

Thanks for all your help Brian.

I check the content type of several e-mails. Some of them are in fact Base64, but many are of a differente type.

For example, I choosed just one, with this content:

 -------------201E30CDCF21413A52EF849E

Content-Type: text/plain; charset=windows-1252; format=flowed

Content-Transfer-Encoding: quoted-printable

In the Subject field in raw view:  

Subject: =?UTF-8?Q?Re:_IIBB_Miguel_Ga=c3=b1an?=

 When I try to find this message in "Main folder", I use the following options:

Text to search for: IIBB

Single phrase

Delete search result on exit (I have tried with and without this check mark)

Search the current folder only

No age or date constraints

It takes around 4 seconds to search, and comes back with no result.

[quote user="Vito"] I would like to write parts of the mail with a script. Pure text works, but inserting link or pictures is giving me problems. Any idea how I can pass a http link into mail directly? And a picture? I am using AutoHotKey.
[/quote]

You might find it easier to create the message entirely outside of PMail and then send it using the command line interface. 

YEA!

Thank you for identifying that a "Name_Unavailable" entry in HIERARCH will prevent tray deletion.

Thanks, that did it!

I've never run into this before, not sure how that box got unchecked.

UPDATE -  thought I would close out this post with a very surprising remedy to the problem.   The reason for the strange behavior with just one email address is still unknown but the remedy came through deleting all of the 4 profiles I had in the program and rebuilding them from scratch.  Much to my surprise the problem went away and subsequent testing of that one particular email address has produced no further problems.   Thanks to all who offered suggestions.

- Dave 

[quote user="Ruetz"]I'm not sure, but perhaps the behavier may depend on the "Use for all outgoing mail, regardless of address" switch:

Tools -> internet options -> sending (SMTP)[/quote]

Just checked that box, looks like that did it. Thanks!

While the Folder window (or the main Preview window) has focus try Folders > Open all trays.

Getting sendto to work requires getting the system default programs and protocols set appropriately.  Pegasus Mail needs to be the default mailer and the MAILTO protocol needs to be associated with the Pegasus Mail WSENDTO utility.  The run of the installer is what creates the registry entries that makes this possible.

Hi Brian,

[quote]I don't understand why invoking Help outside of Pegasus Mail is important.[/quote]

It isn't ... if you have PM473 installed in english :-) With that installation file new help is delivered and installed usable from within Pegasus.

So - /me and some other german guys here installed german Pegasus. With that distribution the new help system is delivered too - but not the corresponding PHC-File. Has some logic - Sven was not capable to translate yet (no criticism). And if you managed to get old help system running even on Win7/64 and central installation (which is a little bit tricky), german help version is available from within Pegasus (except "help on help"). But we too want to see the new help system ;-) So first found solution was to call it outside Pegasus. Nice - Germans too could have a look.

Finally Rütz managed to find out how PHC has to be renamed (-> wpm32de.phc) so Pegasus is using it even in german version (after a restart). At the moment it doesn't matter it is in english - i.e. Jörg and /me have multiuser environments with central installations and simply want to test before going productive. And hopefully our english is good enough to understand the help :-) And hopefully Sven manages to translate before we go productive so we can get rid of old help system for our users.

Cheers    Olaf

[quote user="Brian Fluet"]I don't have an explanation for what caused the install problem other than the obvious permission or file open/locked issues.[/quote]

Since it's the executable it might still have been running silently in the background for some reason.

Ok, I see.  

The folder list is really helpful when you're viewing the Inbox.  It's really only the Sent folders that are an issue so I'm sure we'll find a way to work around it.

Cool.  I just learned something new thanks to you pointing it out and the paragraph about it in the manual.

I have not heard whether you are using IERenderer or Bearhtml to do your html rendering.   Keying in Shift + F1 will display the renderer being used with its current version on your machine. Please report this value.

If you are using my Bearhtml I would ask that you go to your Bearhtml.ini  (in either c:\pmail\mail\admin or c:\pmail\programs  and update the line that starts with WantCSS= to WANTCSS=NO and then restart Pegasus Mail. The effect of this change is to turn off all the fancy text on the pages, images will remain the same. Please report what happens when you have made this change and restarted Pegasus Mail.

 Alternatively with the message already opened, key in Shift + Ctrl + R until the status line on the bottom left of the screen says "CSS Disabled" and then re-open the problem message. If your system actually crashes, you will need to revert to the first method above. If it displays ok, please report this, thank you.

I have received a copy of your problem message and it displays normally with both fancy text and images, when using the latest version of Bearhtml (4.9.9).

Regards,

      Martin

Use of Identities is working out well.

Domo arigato.

Thanks for the quick response. I am familiar with the process, the part I was having trouble with was finding the menu. I finally found it. I didn't realize that when it said "When an address book is the frontmost window ..." that it really means the "only" or "first" open window. I always have the folders view open, so when I opened the addressbook view (with menu button) the options were not listed. When I closed the folders and selected the addressbook button, the menu was displayed. I'm on my way now.

Thanks for the help.

Bob

Thanks, I will continue with Firefox.

I am quite happy with Edge; it does what I want it to do! 

[quote user="Brian Fluet"]

Subscriptions are forum based not thread based.

Easiest way I know of to check and manage subscriptions is to login to the community website, look for the "Shortcuts" box on the upper right, then select the "Forum Subscriptions" link.

[/quote]

Ok thanks. It appears that I was subscribed to the Suggestions forum.

Thanks!

I don't have a Win10 machine here to look at but I recall some control of sound in Settings > Notifications & actions but don't recall whether this controls notification sounds only or whether the delete sound is considered "notification" sound. 

I checked my Win7 machine and find the delete sound to be the system sound associated with an Exclamation event.  You should be able to confirm whether it's the same on your machine and have the option of assigning a different sound file.  I don't know of a way to turn it off from within Pegasus Mail.

It called itself a critical update. 

However I again rejoiced too soon. A couple of hours after my last post the problem returned, though this time Excel did work but Pegasus and Word didn't.

Realizing that drastic measures were required I transferred my mail to my new computer and have relegated the old old one to use on the boat (where I don't have an internet connection so don't need email).

So far all is working well.

I assume Microsoft know there is a problem as every time I try to start Word it tells me it is sending Microsoft the details.