Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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FJR posted Oct 26 '18 at 1:42 pm

I'm not sure about what files you moved from Pegasus directory.

Junk-Folder: right click the folder ->  folder information. Tells you filename and location. But if no mails are shown in the folder, (filetype PMM), you may have moved/deleted the indexfile (PMI). So right click the folder and re-index it.

On a new installation you normally simply should have moved the content of your mailboxdirectory to the new installation. Now it's plenty of handwork to do - especially if you had trays in your folderstructure :-(

Bye   Olaf

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skyfleur posted Sep 14 '18 at 5:00 pm

[quote user="Brian Fluet"]

You're not doing it the wrong way.  Each identity needs to know which POP3 and SMTP server it should use.  It's not uncommon for multiple identities to use the same host.  An example would be if you had two gmail accounts.  You would need two POP3 hosts, one each hosted mailbox, but only one SMTP host for the gmail server.  You then have the option to configure one identity to check both POP3 hosts or use two identities so that sends and replies reflect the correct sending address.  Both identities would be configured to use the same SMTP host but different POP3 hosts.

[/quote]

Thanks, now i understand.

 I tried enabling the basic spam filter and the program hangs but eventually it works, i'm going to suffer through spam, i guess.

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Michael posted Sep 11 '18 at 1:02 am

[quote user="David Briggs"]As I have working user mailboxes, accessible from my login, can I just set myself up as another user? I haven't actually made a clean install, just upgrades.[/quote]

I think so, but pointing the new user to the previous mailbox without cleaning out somehow is not an option, so you should only move files (folders and address books, e.g.) step by step for figuring out which one of Pegasus Mail configuration files (such as *.pm and *.ini) are causing the hang. If doing so we would be interested in the result(s) as well, of course. Most of the involved files are simple text files which I'm sure you can figure out yourself. For more details about filenames and extension see .

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TLS posted Sep 5 '18 at 6:57 pm

TLS:
also

in WIN 7 - several things I tried to do were very frustrating. there

were files I could no delete, things I could not make desktop icons for

since I did not have "administrator privileges"

This

is most likely a symptom of installing Pegasus Mail in either Windows

\Program Files\ or \Program Files (x86)\ directory. These ones ar

protected by Windows requiring elevated access rights for security

reasons. Since Pegasus Mail also writes to its directories you *must*

install in it into any place outside of these paths. Recommend would by a

subdirectory of \My Files\ (if this is its proper name in English)

which also will be backed up by Windows' own backup handling.

 -------

Sorry that my post was confusing there. I am not having any problems with Pegasus in WIN7. the problems with deleting files, etc are all just things I'm finding in WIN7 and have no relation to the Pegasus install or any of its files or directories. I'm just having a hard time getting into Windows 7 in general Very happy with Pegasus! and I appreciate the attention here. glad to see a helpful community here!

 

 

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Alright - that's fixed. I called Earthlink tech support. Great that they answer phones on Sunday and were willing to dig in a bit. They took over my machine remotely. Tech had never heard of Pegasus but it was all in the settings for Sending Mail, including some Security settings.

Weirdest thing just happened - Pegagus said it had to close and would send an error report. I get back in, continuing to delete old mgs, etc, was going to look at the settings to mention here, and they are gone.

But it still works.

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robhic posted Sep 3 '18 at 9:17 pm

As IDW says, I've been going nuts trying to get Pegasus to work with AT&T. They're changing over to YAHOO servers and seems to be causing some issues. Brian Fluet has been trying (heroically!!!) to get me running again. Made these changes in Pegasus' settings and that seems to have done it. At least for AT&T. But you might consider checking your IP if it's different:

 Incoming Mail (POP) Server

    Server - pop.mail.yahoo.com
    Port - 995
    Requires SSL - Yes

Outgoing Mail
(SMTP) Server

    Server - smtp.mail.yahoo.com
    Port - 465 or 587
    Requires SSL - Yes
    Requires TLS - Yes (if available)
    Requires authentication - Yes [log into SMTP server using POP3 username and  password - pop.mail.yahoo.com]

Your login info

    Email address - Your full email address (name@domain.com.)
    Password - Your account's password.
    Requires authentication - Yes
 

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Thanks for the reply. that file is WINPMFUA.PM in the mail directory. I specifically did not copy that when moving to the new machine. I figured it would just make a new one. And it has made a new one, with the 5 or 6 addresses I have used in the last couple of days. I deleted it. No change.

As for XP - it does say on the Versions page that the current version is for XP and later Windows. I wonder if I might need to get an older version?

 

 

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I d/l Pegasus 4.73 intending to install and go from there. I printed the Yahoo setup instructions and any relevant Pegasus info, too.

I installed the new version and it installed with all the correct AT&T/Yahoo settings. I am astounded. I uninstalled my old ver 4.63, installed ver 4.73 and it received but still wouldn't send mail. The error box that pops up almost immediately ends with "mailbox unavailable". Huh?

All the settings are set (automatically when I installed ver. 4.73) but I have no idea what it is telling me about a mailbox. I didn't change any mailbox settings in Pegasus. Here we go again.... [:(]

ETA: I checked a box in the Security section of Pegasus to add more SMTP settings which seemed to make it all work (FINALLY)! Since  a few days ago Pegasus seems to be working properly again. I made all the changes recommended by AT&T to function with their new Yahoo servers coming on line soon. I appreciate Brian Fluet's heroic efforts to nursemaid me to the solution! He helped guide me and we got it working like it used to. I am gonna tentatively mark this as  SOLVED.

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Brian Fluet posted Aug 28 '18 at 11:52 pm

I think you have done all you can do assuming your searches were of the entire mailbox.  If a copy to self filter or autofilter was at play then it might have ended up in a different folder.

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rogert posted Aug 24 '18 at 4:28 pm

It occurs as soon as Pegasus opens up on the first email it attempts to download and it won't progress beyond that point.

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Do you have over 700 messages in your new mail folder?  If so, the messages may be downloading but won't display until a folder refresh (close/open).

Have you created a session log and checked it for a failure during the dowload session? Don't post an entire log.  It contains your credentials, possibly encryped but easily decrypted.

New mail filters? Auto-filters?  Check to make sure you don't have any, especially auto-filters.

If you can send, send yourself a test message with a unique subject.  After a download,  do a header search of the entire mailbox for that subject.

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Brian Fluet posted Aug 20 '18 at 4:33 am

Your logic is fine.  You just need to make the rule a new mail filtering rule, when folder is opened.  Each incoming message that isn't diverted by Spamhalter or Content Control get run through these rules.  All unread messages also get run through these filters each time the new mail folder is opened which is why I commented about not knowing the potential impact of the processing overhead by a list scan rule using a large list.

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Can't re-enact your failure. I took a mail, once deleted whole date-header and once only the date and in both cases mail was visible in folder (!= inbox) where I copied it from IMAP-folder.

But - the way the missing date is put into PMI-file and how Pegasus will show this in folder seems to vary. Had two variants:

  • 204 Jan 4 204:20è
  • NULNULNULNUL...
First Variant is shown in folderlist without date (indexing on date descending -> bottom of list), second with the date of the entry in index before the relevant one. What ever happens ... I think David should have an eye on that while developing Pegasus V5 with folders in a database..
 
The only mails i receive coming without header for date (and msgid) are statusmails from our tape library. But these mails are delivered to our Mercury and Mercury adds both if missing before sending the mail to me. As I remember there is a RFC saying a mailhost has to do that because those headers are essential.

cheers    Olaf

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Michael posted Sep 10 '18 at 11:04 pm

[quote user="Greenman"]Reindexing - the folder must be closed before right-clicking the folder in the folder list and choosing the option to reindex. [/quote]

You may also try mbxmaint_ui.exe from Pegasus Mail's \program\ subdirectory with Pegasus Mail closed. You will need to know the respective folder's filename, though. For finding a folder's filename do a right-click on it in Pegasus Mail and select Folder information from the context menu.

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sawbona posted Jan 15 '19 at 2:23 am

Hello:

 [quote]

 Have you tried installing wine/Pegasus Mail on both partitions ...

[/quote]

No ...

Never got around to that. (my OP is a bit dated now ...)

I decided to run just Devuan with Wine for Pegasus Mail and a VM for whatever MS stuff I may need which (fortunately) is less and less each day.

I don't think I'll be doing any more experiments with other distributions so my twin Pegasus Mail installation is no longer needed. 

My rig's motherboard has an internal (undocumented) USB port from which I can select to boot from at F8. It contains a very small install of TinyCore Linux and it is my go to emergency installation in case of trouble with connectivity. browser and all the needed tools. It has worked fine up to now so a second Linux install makes little sense now. 

[quote]

I still prefer Pegasus Mail to anything else even with all the quirks under PoL.

[/quote]

Indeed ...

I must confess that, because of Wine's shortcomings I looked at Sylpheed/Claws for a while but they don't not have and apparently won't ever have the functionality of Pegasus Mail.

eg: one is selective mail download. It is a deal breaker for me and probably the best plug-in Pegasus has.

It is a pity that Wine does not clean up it's act (Pegasus wise) a bit more.

Cheers.

S.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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dgrahame posted Aug 7 '18 at 3:28 pm

Yup! That works! Once again, you've solved my problem immediately, Brian!

Was hoping there was an "in-house" solution in Pegasus, but your solution is actually just as fast.

Yes, the Ozarks are beautiful, especially on a motorbike (unless you're allergic to outdoor molds like me!).

Thanks for the instant help, Brian!

Dave

 

 

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Brian Fluet posted Aug 6 '18 at 5:34 pm

Here's what I know...

The folder list/hierarchy is stored in a file named HIERARCH.PM.  That file is updated when Pegasus Mail is shut down.  On startup, the file is verified then read to populate the folder list.  The piece that I don't understand is why the "locating folders" process time can range from almost instantaneous to a number of seconds.  If you don't use trays you might benefit from a rebuild of the HIERARCH.PM file but that isn't an option if you have trays (you lose the tray structure).

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maxwelldm posted Jul 30 '18 at 3:15 am

Absolutely brilliant!  Fixed it perfectly.  And, probably more important, I understand exactly how it all works, (and why some folders disappeared).  Thank you so much.

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