The files will be located in the Newmail directory (c:\pmail\mail\userid) and are files like *.pmo and/or *.pnx they can be simply deleted. You might first want to view the PMO file in a utility such as Notepad so you can re-compose and send it.  I presume you have checked the  in main menu File/Reviewed queued mail

Martin

I checked my timeout setting and it was already set for 300 seconds. Didn't do a troubleshoot log. The timeout screen that pops up telling me my message wasn't sent DOES say something about "mail was undeliverable due to SMTP error" and that no tracking information is available. This times out at 20 seconds.

 Does this information help in any way? Thanks again for your time & help!

Installed "update". same problem. As I said earlier I only get 1-2 emails a year from my carrier. I can read them, but can't respond or forward them in Pegasus. In the future I will open my ISP's website and look at this particular email there. So problem solved.

Guess there's really nothing more we can do...Thanks for your time and thanks for trying

My wife has been using Windows Live Mail for several years.  She now wants to change her ISP to Gmail, but Gmail seems to have compatibility issues with Windows Live Mail.  If she were to start using Pegasus is there a way to move the trove of old Windows Live messages on her computer into Pegasus folders? 

In Pegasus Mail menu Tools/Spam & Content Controls do you have SpamHalter enabled (checkbox).  And do you have Content Control enabled. Either of these may detect something as bad and move it to your Junk folder.  A suggestion for you, previously suggested by Brian F, add a rule to set the message color for each rule as it gets triggered to something different

Then you will know what is triggering the message movement to your junk mail folder.

Martin

Your previous post has been responded to.  Find that discussion here:  http://community.pmail.com/forums/thread/47531.aspx

Melissa,

If the Pegasus Mail installation on the old machine is in C:\PMAIL and the mailbox(es) are in C:\PMAIL\MAIL then you can copy the entire C:\PMAIL directory from the old machine to C:\PMAIL on the new one (paths MUST be identical).  Create a shortcut to WINPM-32.EXE on the new machine that duplicates the shortcut on the old machine.  This will get Pegasus Mail functioning but not at full capability (can't be set as the default mail program, no MAILTO link functionality).

To enable full functionality, run Pegasus Mail on the new machine at least once then run the Pegasus Mail installer and let it install over top of the copy (no mail data will be lost).  This will write the registry entries needed for full functionality.

IMPORTANT  NOTE:  This copy procedure will NOT work if, on the old machine, Pegasus Mail was installed a Program Files directory.  If that is the case you will need to do a clean install and then copy only the data from the old mailbox to the new one.

Thanks for the input, Brian

We are expecting delivery of a new Windows Server 2012R2 data server early next month as our existing one is near capacity, so I will see if it affects the way Pegasus behaves. Pegasus Mail's mail folders are all excluded from AV scanning, and we use Sophos  -  Windows Defender is not installed. NIC drivers are broadcom, downloaded from Dell's support site.

Here are my notes.  I tried it on one email address first, then started doing this with other sub-accounts.   One glitch -- if you use an initial for the username, the password may not be be accepted.   Anyhow, I changed "A Person" to a made-up name.  The notes:

 AOL apparently accepts multiple aliases for the same sub-account, but you must select one to login.  So if you have:
qwrty55@verizon.net, with an alias of bigdog@verizon.net and an account name of prince66fan@verizon.net, you must select one of these as the logon address.   This selection is probably the "from" address on the aol.com web interface.   I'm not sure about whether it will accept an alias through an email client like PMail.

Under "options" "Account Information" will typically open a new browser tab or window.  When options under "Account Information" are selected and the sub-window is closed, it is necessary to logon again.   Entering "Account Information" (after initial signup) will always provoke your chosen challenge question.

Here are my "checklist" notes I use.  Only some of these are necessary, of course.  Some of these appear to only apply to webmail.   The selections are  taken from aol.com email options.
 

OPTIONS:

CUSTOMIZE:
- uncheck preview  (This is a security issue.)

GENERAL:
- check hide images, disable links
- uncheck show sender's names

COMPOSE:
- check CC and BCC
- uncheck automatically add (security issue for bug reporting to spammers, including fake "image" tags)
- uncheck rich text
- clear display name

SPAM SETTINGS:
email addresses:
(I block a few known spamhouses, and AOL itself)


AOLMemberInfo@email.aol.com
@in.constantcontact.com
@in.confirmedcc.com
@nutshellmail.com
@mail245.nutshellmail.com
@mailchimp.com

phrases:
(blocked phrases in email, still under "spam" options)
AOL Member Services  (not blocked for primary account, but that email address is blocked)

(This will be edited as new shit appears.)

That's simple [:)]

Pegasus uses FILETYPE.PM by finding first match. So - cut the line with ZIP and paste it at the end of the entries.

Bye    Olaf

Surprised there aren't more reports of this. But the past few weeks have been horrible for Thunderbird & al as well so it's not Pegasus problem (which we pretty much knew anyway).

I wonder how many IMAP outlook users (or other IMAP servers) there are in the Pmail community?

Because having an option where IMAP is handled with a set of retries would not be such a bad idea if it's worth the effort. A simple loop that retries 3-5 times might already do the trick mostly. 

Pegasus does have an issue with enough failures though, after 3-4-5 times deleting (or moving or whatever) with every time failing, Pegasus crashes hard. Which is more annoying that the rest of it as you then need to restart, yeah, yeah, locked mailbox mumbo jumbo and finally spend 30 seconds while imap logs in again. If it would just be fail and retry I could live with it if 1 of 10 tries worked, but the crashes is why I just give up and use a browser if I have too many mails under IMAP.

Have you tried deleting the user and re-creating?

Thanks again. 

However, I am still puzzled because I did not intentionally change anything.  I had been receiving the prompt and using the HTML printing for several years (occasionally I would choose to not use the HTML printing, so I didn't mind the extra step involved with the prompt) when suddenly it stopped appearing. 

Thanks to your help, I now know where to change the settings in case it becomes disabled again for some reason.

 Peace,

Craig

Martin,

Your thoughts have been rolling around in my head since you posted.  I've seen how the "Let windows decide" option behaves differently on Win7 & Win10 but I also can see how the pdf viewer I am using, PDF-XChange Viewer may be the culprit.  It can be configured as the default for .pdf during install a manually in Windows but it does not appear in the list of default programs on either Win7 or Win10.  My associates PC (Win7), on which Adobe Acrobat is installed, behaves a little more like what is expected but the oddity with his the attachment type for pdf's shows as "Adobe Acrobat document" even though he also has PDF-XChange Viewer installed and configured as the default for .pdf.  I don't know whether there is a relationship between this and your thinking about Edge.  Seems that we really need to know what is being looked at when the "Let Windows decide" option is selected and how that may differ from not having an entry at all in the Pmail content viewer list.

I would start with the new message files (.CNM) and the folder files (.PMM & .PMI).  AFAIK, the usage of these files hasn't changed since v3.5 and they may be the only ones you need if all you want to do is view message history on the tablet.

Maintaining this setup is going to be tricky because you can't sync all files in the mailbox directories (PC to tablet) and if you go the copy/overwrite route then folder deletes on the PC won't be reflected on the tablet.

It just dawned on me that the lack of HTML rendering in v3.5 may be a significant issue.

A search for "small fonts" and/or "tiny fonts" will locate numerous discussions on this subject. 

Are you able to log in using a browser and check your mail? That way you can discover if there are any corrupted or huge messages present.

That's exactly what I do at the moment.

I did not expect it to be a possible feature within the program but wondered if an outside script could be provided to do this
(if there was a demand for such a feature)  

That works perfectly.

Thanks.