Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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etemp posted Apr 3 '17 at 3:19 pm

Surprised there aren't more reports of this. But the past few weeks have been horrible for Thunderbird & al as well so it's not Pegasus problem (which we pretty much knew anyway).

I wonder how many IMAP outlook users (or other IMAP servers) there are in the Pmail community?

Because having an option where IMAP is handled with a set of retries would not be such a bad idea if it's worth the effort. A simple loop that retries 3-5 times might already do the trick mostly. 

Pegasus does have an issue with enough failures though, after 3-4-5 times deleting (or moving or whatever) with every time failing, Pegasus crashes hard. Which is more annoying that the rest of it as you then need to restart, yeah, yeah, locked mailbox mumbo jumbo and finally spend 30 seconds while imap logs in again. If it would just be fail and retry I could live with it if 1 of 10 tries worked, but the crashes is why I just give up and use a browser if I have too many mails under IMAP.

 

 

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cwickstrom posted Mar 29 '17 at 5:55 pm

Thanks again. 

However, I am still puzzled because I did not intentionally change anything.  I had been receiving the prompt and using the HTML printing for several years (occasionally I would choose to not use the HTML printing, so I didn't mind the extra step involved with the prompt) when suddenly it stopped appearing. 

Thanks to your help, I now know where to change the settings in case it becomes disabled again for some reason.

 Peace,

Craig

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Brian Fluet posted Mar 30 '17 at 5:42 pm

Martin,

Your thoughts have been rolling around in my head since you posted.  I've seen how the "Let windows decide" option behaves differently on Win7 & Win10 but I also can see how the pdf viewer I am using, PDF-XChange Viewer may be the culprit.  It can be configured as the default for .pdf during install a manually in Windows but it does not appear in the list of default programs on either Win7 or Win10.  My associates PC (Win7), on which Adobe Acrobat is installed, behaves a little more like what is expected but the oddity with his the attachment type for pdf's shows as "Adobe Acrobat document" even though he also has PDF-XChange Viewer installed and configured as the default for .pdf.  I don't know whether there is a relationship between this and your thinking about Edge.  Seems that we really need to know what is being looked at when the "Let Windows decide" option is selected and how that may differ from not having an entry at all in the Pmail content viewer list.

 

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I would start with the new message files (.CNM) and the folder files (.PMM & .PMI).  AFAIK, the usage of these files hasn't changed since v3.5 and they may be the only ones you need if all you want to do is view message history on the tablet.

Maintaining this setup is going to be tricky because you can't sync all files in the mailbox directories (PC to tablet) and if you go the copy/overwrite route then folder deletes on the PC won't be reflected on the tablet.

It just dawned on me that the lack of HTML rendering in v3.5 may be a significant issue.

 

 


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Greenman posted Mar 23 '17 at 5:09 pm

Are you able to log in using a browser and check your mail? That way you can discover if there are any corrupted or huge messages present.

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Mike fox posted Mar 17 '17 at 1:36 am

That's exactly what I do at the moment.

I did not expect it to be a possible feature within the program but wondered if an outside script could be provided to do this
(if there was a demand for such a feature)  

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Michael posted Mar 20 '17 at 11:10 pm

[quote user="tfc"]So, it seems as though the POP3 rule set is only executed at startup, or when the ‘Check the POP3 host for new mail’ button is pressed.[/quote]

It is executed in all cases other than a manual selective check.

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Arnak posted Mar 13 '17 at 2:38 pm

Hi Michael,

 Thanks for the reply.

Unfortunately I only have 2 links to try but both of those do not work in FF.

It's a pity that there isn't a log file or similar so I can see what exactly is being transferred.

What I have noticed that when the blank tab is opens in FF, the tab has to x's in the new tab box and one has a red x.

So it could be something to do with FF.

Martin

 

 

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Thank you both for your replies.

I think it is as you suggest. The sound is longer than the usual ping, as I wanted it to be distinguishable. The Windows PlaySound function can operate synchronously or asynchronously. The default is synchronously. Presumably PMail needs to minimise any delays during the checking function.

 TFC 

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Rupert posted Mar 8 '17 at 1:52 am

Having a bit of a problem with the interaction between Pegasus and my monitor.

The monitor is a Samsung SA-450 with a 1920 x 1200 resolution. I recently installed a new video card to support this resolution as previously I couldn't use the full height of the screen. This problem started with the new card.

Initially, the colours were washed out, both on Pegasus and other programs (not all though, images were fine). I reset the monitor to factory defaults and the colours came good, however now Pegasus was slightly too wide and the extreme left was clipped off. I then tried the auto adjustment button on the monitor. This fixed the width issue and sharpened up the fonts. Unfortunately, it also got rid of coloured text in messages.

I have now done the reset then auto adjust several times and currently I've got coloured text and Pegasus fitting the monitor so I'm fairly happy but I am totally confused. The colours still aren't quite right but it seems as though Pegasus is the only thing affected.

Wondering if anyone else has encountered this issue? I'm running XP Pro SP3 and the new card was a Nvidia GT 730.

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Michael posted Mar 13 '17 at 10:49 pm

[quote user="rgakins"]Set default browser to MS Edge; restarted; tried Pmail - with same result as noted above; reset default browser to Firefox; restarted; tried Pmail - with same result as noted above!![/quote]

Next try updating IER to its latest version, URLs can be found in . But there's one thing I don't really understand: Why Firefox doesn't show up in the submenu of browsers installed on your system. This can IMO only happen if Firefox hasn't been installed properly so it doesn't show up in the proper Registry places. See here for Registry infos.

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robhic posted Mar 6 '17 at 10:07 pm

Thank you, Brian, for the response. I think this will save all some time. While waiting to see if things would start working properly I was watching TV. Things (Uverse) just went out and the "restarting" message came on my screen. I don't know if it was local or some kind of system outtage but after the restart finished I checked email just to see.

All was working properly!!! [:O] And I was gonna send a message to mods or other system personnel to disregard my help mail being evaluated before posting here. Couldn't find how so I just waited for the first reply. So it looks like the trouble was with Uverse and ATT couldn't find it nor were my settings (or whatever...) off.

 But thanks again and I DO have the timeout setting(s) set to 180 seconds already.

 Robert

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I got it working.  I knew the upgrade to 1607 was going to require a reset of the default browser to FF so I had done that.  Links out of other apps triggered FF as expected so all appeared well except for Pmail.  I did the FF uninstall/reinstall out of desperation which didn't solve the problem but while working on it tonight I discovered that FF was listed twice in the Add or Remove Programs list.  Web searching did not turn up a solution and an uninstall/install/uninstall procedure didn't remove it so I fired up CCleaner and removed all reg entries it found the were associated with FF.  That rogue program entry remained so I edited the registry deleting the one key that held the path to the non-existent uninstaller file associated with that rogue entry.  A cold boot and a fresh install of FF got the open in browser option working correctly again. 

The registry key I deleted appears to have been associated with the rogue entry so it doesn't make sense that removing it was the solution.  I'm guessing that something CCleaner found is what solved the problem and removal of the reg key took care of getting rid of the rogue entry.

 
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Jim Adney posted Mar 13 '17 at 5:47 pm

[quote user="Jim Adney"]Problems Migrating Pegasus from XP to Win 10[/quote]

This was a single-user version of Pegasus v4.72.

Okay, with Brian's hint about the protected nature of the Windows program files, I've managed to solve my problem. Here's what I did:

I installed Win 10 on my "new" PC and re-partitioned to give myself separate partitions for OS, applications, page file, and home directories.

Created 3 directories in D:, Program Files, Program Files (x86), and OldApps (for Pegasus, among others.)

Installed a fresh copy of Pegasus v4.72 into D:\OldApps\Internet\Pmail, but did NOT do any network setup.

Opened the new Pegasus and moved the mostly empty mailbox to the location where I wanted it.

Went to my old PC and created a new mail folder into which I transferred ALL my New Mail. That put all my mail into one path/directory.

Copied the entire contents of that directory onto a thumb drive.

On the new PC, I deleted the contents of the (moved) mailbox and replaced it with the contents from the thumb drive.

When I opened Pegasus on the Win 10 PC all my mail was there, but now I had to transfer the "new mail" from its folder to New Mail.

Transferring to New Mail was difficult because there were 3600 messages there, so Pegasus claimed to run out of room after several hundred messages. I got around this by closing the folder I was transferring from and re-opening it. Then I could transfer more. I had to repeat this several times, but each time I did this, more transfers were allowed. I've now gone back and cleaned out about half of those messages.

With the transfers complete, I found that everything I needed was there, except my various Identities. When I started to replace them, I found that this was easier than expected because all the POP3 and SMPT info was still there. So setting up all my identities was just a matter of creating Identity names and selecting POP3 and SMTP servers for each one.

thanks for the help, Brian.

 

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