Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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angussf posted Apr 27 '16 at 3:04 am

[quote user="philherz"]

Using 4.71

Worked fine last night and put pc to sleep.

This morning, when I went to view Pegasus, it was open, but not seen on my desktop. I can close and reopen it, but it still isn't visible. (The cursor jumps to the upper left part of my screen and it's almost as if it's open, but either minimized or off the screen!?)

I know it's running...I can check for new mail and start a new email message from the little Pegasus icon, but I can't do anything else.

Suggestions????    thnx

[/quote]

Whenever this happens in any app (not juet PMail), you should be able use the arrow-keys to reposition the lost window back onto your current screen.  Just select the app in the taskbar, press [Alt+Spacebar], then "M" (for "Move").  Then press any arrow key and you should see the missing app's titlebar appear at one of the margins of your screen.

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Brian Fluet posted May 30 '16 at 9:16 pm

I just downloaded and tested and it seems fine.  Try downloading it again.

 

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FWIW, I have been able to consistently reproduce the behavior describe by Scott Y. I used an HTML  message (with multiple attachments) whose size was listed as "12M" in the Size column of the message list.

 PM is in Preview mode (as opposed to List mode) and the preview pane is enabled in the Folders menu. 

When in the New Mail folder, this 12 Mb message would consistently open when double-clicking it in the message list. However, when placed in a number of other folders (some of which contained <10 messages), this same large message would consistently fail to open when double-clicking it in the message list. 

 Hope this sheds additional light toward resolution.

 Jim Wolfe

 

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angussf posted Apr 27 '16 at 3:15 am

[quote user="irelam"]In Adobe Reader you can disable Javascript via the menu Preferences/Javascript and uncheck the Enable Acrobat Javascript.  I am not sure if this would complelely protect you but it is worth a try. Seems there is also a way of involving Group Policy controlling Reader execution.
[/quote]

You also need to disable opening of non-PDF attachments using external applications.  That setting is on the "Trust Manager" page of Preferences.  I also always disable "Allow multimedia operations" on the Preferences/Multimedia Trust (legacy) page -- I don't want a malware 0-day Flash attachment to start playing in Reader.

Unfortunately all these options are per-user, not per-computer, so you would need to do it for every login on your computer.  Might be able to configure them using Group Policy in a domain setting, but I don't know how.  I can only find the Javascript option in the registry, the MMTrust and TrustMgr don't have separate keys under Adobe Reader.

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rproulx posted Apr 20 '16 at 3:40 am

[quote user="Brian Fluet"]Pegasus Mail comes with utilities called 

mbxmaint.exe and mbxmaint_ui.exe.  The "ui" version has an easy to use

GUI.[/quote]

Hi Brian,

Yes I found that after the most serious damage was done from my initial attempts to fix it. If ever it happens again (hope not..) then I'll try that first to see if it works.

Thanks,

Russell

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What you describe should work.  I just tested here without a problem. 

Use a file explorer to insure that you can navigate to and read files in

the old mailbox directory by opening the pmail.ini file.  If that

works, copy the path in the file explorer and paste it into the "Add

mailbox to list" directory location. 

Do you do a clean install of Pegasus Mail on the new machine including a new mailbox (no copying from the old one)?



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Michael posted Apr 18 '16 at 10:58 pm

[quote user="johnjames"]First off, none of the links are clickable. I can see them, but they don't work.[/quote]

If it's an unformatted (plain text) email you may need to double click the links. Do they show up underlined? Do you have line wrapping or reformatting enabled (on the reader window's context (= right click) menu)? Did you take a look at the raw view pane for figuring out the URLs?

[quote user="johnjames"]The email cannot be forwarded; it literally vanishes, and does not appear in the forwarded (blank) email.[/quote]

Did you try the bounce option (second from the top) in the forwarding dialog?

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Paavo posted Apr 22 '16 at 7:30 am

[quote user="Martin Schnabel"]

 

As a work-around it should be possible to use a batch-file and set it as viewer-program in Pmail, probably like this:

 [/quote]

 

So straightforward that I did not even think on this direction :) Thanks for pointing the way!


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Scott_Y posted Apr 13 '16 at 3:20 am

[quote user="Brian Fluet"]

Are you saying that the Delete button located in the Folders window toolbar is not working?[/quote]

Thanks, Brian. The Delete button works. I typically use right-click context menus in other programs, so I looked there for this operation and didn't even think of the toolbar.

Now I understand how I ended up with two Search folders. Some time ago I renamed the default "Recent search results" to "Search results." I recently performed a new search, and Pegasus didn't recognize the renamed folder so it created a new "Recent search results" folder.

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Scott_Y posted Apr 12 '16 at 9:29 pm

[quote user="idw"]... There's a Stop button on Pegasus Mail's status bar (bottom right) which turns red while Pegasus Mail is sending and should allow you to interrupt it - but I'm not sure whether it works the way you want it. [/quote]

Thank you, Michael. The Stop button worked well enough: It aborted the send process (which was my primary objective). The message left in the Queue Manager was converted to Final Form, hence no longer editable. But that's not a problem because I can edit and resend a copy from the Sent mail folder (Outbox).

[quote user="Brian Fluet"]You can configure Pegasus Mail to queue all mail which allows time for a second thought. [/quote]

Thanks for the suggestion, Brian. I do have mail queued before sending and therefore have time for a second thought. So the Stop button allows yet a third thought! Generally that occurs when I am forwarding or resending a message with a large attachment which I forgot to remove. The slow transmission on send alerts me that the attachment is still there.

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Jaimejota posted Apr 11 '16 at 10:42 pm

Hello everyone,

 

I am a loyal user because this software offers a set of features like no one else offers.

Now it has appeared a problem in a very useful feature of this program as it is the search in folders:

I can not find  words or contents of messages encoded in base64:

Content-Type: text/plain; charset=utf-8

Content-Transfer-Encoding: base64

The  search can not "see" into this messages as we can not read when checking the "raw view" of the message.

Are there any option to solve it inside the program ? 

Thanks in advance 

 Jaime Jimenez

 

 

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chriscw posted May 9 '16 at 12:44 pm

I am using Chrome on Windows 10 and I find that this crops up from time to time.   The problem goes away after closing and restarting Pegasus so I do not think that it is a settings issue.

 

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Eleanor White posted Apr 10 '16 at 12:28 am

Alleluia!  From another post on this forum, THIS WORKS:

 

Activate Internet Options|Sending (SMTP) Menu entry .Highlight the

SMTP definition you're using and hit the Edit button.  In the resulting

dialog, hit the Security tab. In the first section hit the middle radio

button(Use STARTTLS).  In the second section, activate the third option

(Login using a POP3 username and password, and enter the POP3 definition

you're using in the edit box.

OK out of the dialogs and sending mail should now work. 


 

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Can you clarify what you have done and what you are trying to do.

By default Pmail installs to C:\Pmail.

The executable is located in C:\Pmail\Programs

Your mailbox will be at C:\Pmail\Mail\<username> (Admin by default) 

How you transfer depends on your old installation.

Look at Help | About | Info for that and post the result here. 

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Brian Fluet posted Apr 7 '16 at 2:13 pm

In that new thread post the content displayed by the Info button of the old install.  We can then offer specific guidance.  The Info button is in Help > About Pegasus Mail.

 

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[quote user="MP."] Is there something like the filetype.pm, which checks outgoing files, for incoming files?[/quote]

Yes.  It is mime-map.pm.  As Michael said, this should not be needed if the extension is know to the system but I understand the benefit of removing "unknown" for user benefit (I have done it here).  Here are my instructions to self:

Quoted from the Pegasus Mail manual:

FILETYPE.PM -  Pegasus Mail uses this file to work out what attachment type it should associate with a given file. It is used when "Mailer decides" is chosen as the attachment type in the Attachments view of the Message editor. Having a well-stocked FILETYPE.PM file means that your messages are more likely to be sent with the information necessary to allow other programs to associate file viewers with them.  Instructions are contained within the file which is a plain text file.

MIME-MAP.PM - Pegasus Mail uses this file to translate custom MIME content types into attachment types. New MIME content types are being added all the time, and using this file allows Pegasus Mail both to generate them in outgoing mail and to recognize them in incoming mail. For example, say someone sends you a MIME message with the content type "Application/MyWordProcessor", and you have an entry that says that "Appli-
cation/MyWordProcessor" is the same as "MS-Word", then Pegasus Mail will be able to work out that it can run MS-Word to view the document.

Example to self:

Adding the following lines to FILETYPE.PM will identify the file type of .docx files as "MS-DOCX" and .xslm files as "MS-XLSX".

MS-DOCX,0,X,0,.DOCX
MS-XLSX,0,X,0,.XLSX

Taking this a step further, adding the following lines to MIME-MAP.PM will identify the file type in the Pegasus Mail reader Attachments tab as "Microsoft Office  Word Document" and" Microsoft Office Excel Spreadsheet".

application/vnd.openxmlformats-officedocument.wordprocessingml.document = MS-DOCX
application/vnd.openxmlformats-officedocument.spreadsheetml.sheet = MS-XLSX

NOTE:   "MS-DOCX" and "MS-XLSX" _MUST_  be the same text as the corresponding <file type>  entry that you have in FILETYPE.PM
 

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Dilip posted Mar 30 '16 at 5:07 pm

I changed the Windows default printer to a PDF printer, rebooted, but still have delays in Pegasus Mail. What next can I do or try? Thanks.

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