System Win 7 Pro  64-bit with PMail v4.63; Firefox browser, v42.0

This is just a reminder note as the query has cropped up before it seems and my problem is now solved!

The system had been working fine until I had a "problem" two days ago in the evening.   PMail had been receiving and sending messages normally.   Later in the day downloading some messages they appeared in my New Message window list with some 70+ other messages.  When I clicked on the Open button at the top nothing happened apparently, except for a dotted marquee round the message line.   I tried some other messages in the list which had opened on the days I received them.  I also checked messages in various subject folders I could not open these either.  

I searched the forum, but the only two threads were
06-21-2008, 1:56    Barry L
"Unable to read down-loaded message after selecting 'open' in 'new mail folder' "
10-29-2014, 3:05       DrPeter
"Cannot Open messages"
 
The first thread cleared up "my problem".   It was finger trouble - I must have widened the window to display various messages, then closed it up and later found messages were not appearing in the reduced size window!

Rodney Fry

Thanks!

Just to let you know that I've fixed the now which provides another minor update.

[quote user="Bob Schneck"]

Hi,

I have pegasus version 4.63.

[/quote]

Pegasus 4.7 has a number of improvements that may help you out here. I suggest installing 4.7 and see if you still have problems.

Cheers 

I don't know about anyone else but I need a little more information in order to understand just how Demon and Pegasus Mail are working.  When I see the term "Demon aliases"  I picture multiple alias email addresses dumping into a single Demon mailbox.  Is this correct or is Pegasus Mail accessing multiple Demon mailboxes?

Also, clarity is needed on how you are using Pegasus Mail as two users.  You mention two Pegasus Mail users but then reference the inability of Pegasus Mail rule filters to copy both users.  When there are two Pegasus Mail users, each user should be running their own instance of Pegasus Mail.  In a multi-user environment, the only way a rule can transfer a message to another mailbox is with a forward to that user or email address. 

[quote user="bshapton"]do all the files I will be copying go into the one MAIL/ADMIN folder?[/quote]

Yes, assuming a default installation.  If unsure, look at the Home mailbox directory path displayed when clicking the "Info" button in Help > About Pegasus Mail...

[quote user="bshapton"]Does Win10 warn me about overwriting a file like WinXP does?[/quote]

Yes.  The notification is different requiring approval to "Copy and Replace" in order to do an overwrite.

I know this seems daunting but it is actually much easier than you think.  I suggest working in small steps, testing and backing up between each one.  That way if something goes sideways you can restore the previous \Admin backup and continue on.  By small steps I mean steps like copy the addressbook and dlist files over then test to see if they are visible and functioning.  Then tackle the folder files (.PMM/.PMI) and test to confirm there and functioning.  Remember to have Pegasus Mail closed whenever doing any copying.

[quote user="idw"]Martin, since each instance of Pegasus Mail rewrites Pegasus Mail's Registry keys (among others containing its path information) any application using these entries would automatically communicate to the last instance of Pegasus Mail started, no matter whether it's still running or not. So that this didn't work for Brian is most probably some timing issue, I suppose.[/quote]

Interesting thought.  Both days I have been running a disk wiping program to clean a couple of external drives.  It is hard to imagine this had anything to do with it but it is the only thing that comes to mind that was occurring during the odd behavior.  It's as good an explanation as any,

I have a Time Warner Cable mailbox.  Quick test shows that a reply using TWC webmail does not quote richtext (HTML) content.  This indicates that your Pegasus Mail user friend is sending only richtext content (he is not including a plain text version).  The option in Pegasus Mail that controls this is located at Tools > Options > Outgoing mail > Sending mail > "Generate multipart/alternative versions of richtext messages".

I suggest he check that setting, enable it if it isn't, then send you a test message, perhaps one that he sent previously that was problematic.

OTOH, if this setting is already check then we need to continue looking elsewhere.

Had that box checked in one identity but not the other. thanks for the reminder.

Hi Tony,

it seems you installed Adobe Reader with quick access (or something like that - don't know exactly cause we install Adobe Acrobat). That service must be uninstalled, because it holds the PDF in access and is reinvoked every time you klick a PDF. Simply install Acrobat Reader without any of that additional services (updateservice is OK). And than closing the PDF should be enough to drag & drop the PDF into Pegasus (same like MS Word).

Regards

   Olaf

Thanks for the suggestions and additional information. I'm thinking that is probably the easiest way to go!

Thanks for the hint, Brian. For the moment I do nothing else, waiting only that some calendar content is reaching us for testing the new filters. But we are receiving such calendar mails rarely.

But at least now I'm able to say to our Thunderbird faction, that PM is also able to show calendar appointments. [:P]

Cheers

Joerg

Thanks both, I shall have a play around this evening.

[quote user="Bryan Bentz"] I didn't *know* there was a 2 GB limit...[/quote]

http://community.pmail.com/forums/post/39747.aspx

BTW, I'm a transplanted Connecticut boy; born and raised in Vernon.

Just to be clear, you want to insure that the files of Pegasus Mail and its mailbox directories are excluded in the File System Shield of Avast. The default location is C:\Pmail including all subdirectories.  The reason for this is that the File System Shield is scanning files as they are written or opened depending on configuration and this scanning can interfere with the normal operation of Pegasus Mail. 

You can include the Pegasus Mail files in manual scans and scheduled scans although it is safest to run these when Pegasus Mail is closed.

Thanks Martin. I must do a bit more testing. I see various values in Pmail.ini for wrapping etc but they do not seem to alter things. I will persevere when I have time.

Ron

Joerg,

Thanks for the kind words, I'm thrilled that I could help.  Now to find time to institute this solution on my system.

After various failing efforts to install Pmail on Wine,  I was now effortless  successful  by using PlayOn Linux, offered for g.e.Linux Mint 19 Efce, which is primarily used for games, but allows to install other programs, as Pmail, as well. As described above,  IErenderer.fff file  in the pmail folder should be enabled. Previous Windows pmail installations can be easily transferred by replacing  new created  pmail/Mail folder in the virtual Linux/pmail folder system  by the old Window pmail/MAIL folder.

Interesting.  I have certificate tracking enabled on the smtp side but am pretty certain that I do not have it enable on the pop3 side since I was looking at it last night when I posted my settings.  I plan to look at it again when I get home though.  Glad you got it figured it out.

FWIW, when the certificate changes there is a prompt by Pegasus Mail that calls the change to your attention.  You can then choose whether to accept the new certificate fingerprint.  Luckily, it doesn't happen often enough to be a significant inconvenience.

I just wondered whether there might be references to the .CNMs in other places that  might cause trouble later.

 Very many thanks Martin! I''ll do that.