Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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mollym posted Dec 26 '15 at 12:36 am

[quote user="Michael D"]

I really did search before asking.

 

I have all my sent mail saved to the "Sent" mail folder.   I sent about 4 emails this morning and they all went, but I went to the sent mail folder and they were not there, I re-indexed the folder and even more emails disappeared.

Where did they go, and can I get them back.  I did search the "Sent" folder using the "Find" button, but they were not there

 

Any help would be nice.

[/quote]

This may be an insultingly dumb set of suggestions, but have you checked the settings

under 'Outgoing Mail' (Tools/Options)/Messages and replies? You couldn't

have somehow set 'copy to self' off, could you? There's another set of parameters under "Copies to self ('outbox')" also.

 

Also if you have a genuine search utility like Ultra File Search (ultrafilesearch.com), and if you remember any specific text you could...

first, using the outside search utility, search the entire Pmail directory for the phrase (UFS lets you do this, and you can put a date restriction on it -- a lot like the Flying Horse's searching, but I seem to remember that with some previous versions (Pegasus & I go way back) UFS would (very occasionally) turn up things the Horse wouldn't. If that doesn't turn up a piece of mail search the Program directory, then keep expanding, to every drive if necessary. (Pmail doesn't stash stuff in any of the (adjective deleted) places Windows think you should put things, does it? But do it anyway--) If you still don't get a hit there are a few possibilities -- you didn't get the phrase quite right, the material has become encrypted somehow (I wouldn't put anything past Win10, it's got claws into everything, and there is also an "encryption" tab in Preferences/Outgoing mail -- comes with warnings, never dared touch it myself--), or??

 BTW, I don't have a "sent mail" folder -- my folder for sent mail is "Copies to Self," which I'm sure is the default name. May be completely irrelevant to your little mystery--

molly

 

 

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Brian Fluet posted Feb 17 '16 at 5:12 pm

Unfortunately there is no cookie-cutter way of doing this.  The process is dependent on the existing installation that you wish to migrate from.  Start-up the existing Pegasus Mail then go to Help > About Pegasus mail.  Click the "Info" button then copy the contents of that display and post it here.  We can then offer specific advice on how to proceed.

I suggest starting a new thread noting that you want to migrate from an XP machine to a Win10 machine and are providing the info from the existing install.

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Brian Fluet posted Dec 17 '15 at 10:46 pm

Thank you Olaf.

I was so intent on creating a test mechanism that I never thought to look for a .PM$ file.  Funny how the brain works (or doesn't in this case).  Anyway, my entries in the .ini file are working.

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Brian Fluet posted Dec 13 '15 at 11:19 pm

Are you talking about the font changing when you creating a new message or are you referring to fonts in received messages?

What are you doing at the point where the fonts?

Detailed information is needed so we can understand exactly what functions are in use when the issue occurs.
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System Win 7 Pro  64-bit with PMail v4.63; Firefox browser, v42.0

This is just a reminder note as the query has cropped up before it seems and my problem is now solved!

The system had been working fine until I had a "problem" two days ago in the evening.   PMail had been receiving and sending messages normally.   Later in the day downloading some messages they appeared in my New Message window list with some 70+ other messages.  When I clicked on the Open button at the top nothing happened apparently, except for a dotted marquee round the message line.   I tried some other messages in the list which had opened on the days I received them.  I also checked messages in various subject folders I could not open these either.  

I searched the forum, but the only two threads were
06-21-2008, 1:56    Barry L
"Unable to read down-loaded message after selecting 'open' in 'new mail folder' "
10-29-2014, 3:05       DrPeter
"Cannot Open messages"
 
The first thread cleared up "my problem".   It was finger trouble - I must have widened the window to display various messages, then closed it up and later found messages were not appearing in the reduced size window!

Rodney Fry

 

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Brian Fluet posted Dec 11 '15 at 2:27 pm

I don't know about anyone else but I need a little more information in order to understand just how Demon and Pegasus Mail are working.  When I see the term "Demon aliases"  I picture multiple alias email addresses dumping into a single Demon mailbox.  Is this correct or is Pegasus Mail accessing multiple Demon mailboxes?

Also, clarity is needed on how you are using Pegasus Mail as two users.  You mention two Pegasus Mail users but then reference the inability of Pegasus Mail rule filters to copy both users.  When there are two Pegasus Mail users, each user should be running their own instance of Pegasus Mail.  In a multi-user environment, the only way a rule can transfer a message to another mailbox is with a forward to that user or email address. 


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Brian Fluet posted Aug 6 '16 at 3:01 am


[quote user="bshapton"]do all the files I will be copying go into the one MAIL/ADMIN folder?[/quote]

Yes, assuming a default installation.  If unsure, look at the Home mailbox directory path displayed when clicking the "Info" button in Help > About Pegasus Mail...

[quote user="bshapton"]Does Win10 warn me about overwriting a file like WinXP does?[/quote]

Yes.  The notification is different requiring approval to "Copy and Replace" in order to do an overwrite.

I know this seems daunting but it is actually much easier than you think.  I suggest working in small steps, testing and backing up between each one.  That way if something goes sideways you can restore the previous \Admin backup and continue on.  By small steps I mean steps like copy the addressbook and dlist files over then test to see if they are visible and functioning.  Then tackle the folder files (.PMM/.PMI) and test to confirm there and functioning.  Remember to have Pegasus Mail closed whenever doing any copying.

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[quote user="idw"]Martin, since each instance of Pegasus Mail rewrites Pegasus Mail's Registry keys (among others containing its path information) any application using these entries would automatically communicate to the last instance of Pegasus Mail started, no matter whether it's still running or not. So that this didn't work for Brian is most probably some timing issue, I suppose.[/quote]

Interesting thought.  Both days I have been running a disk wiping program to clean a couple of external drives.  It is hard to imagine this had anything to do with it but it is the only thing that comes to mind that was occurring during the odd behavior.  It's as good an explanation as any,

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I have a Time Warner Cable mailbox.  Quick test shows that a reply using TWC webmail does not quote richtext (HTML) content.  This indicates that your Pegasus Mail user friend is sending only richtext content (he is not including a plain text version).  The option in Pegasus Mail that controls this is located at Tools > Options > Outgoing mail > Sending mail > "Generate multipart/alternative versions of richtext messages".

I suggest he check that setting, enable it if it isn't, then send you a test message, perhaps one that he sent previously that was problematic.

OTOH, if this setting is already check then we need to continue looking elsewhere.

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FJR posted Dec 16 '15 at 10:27 am

Hi Tony,

it seems you installed Adobe Reader with quick access (or something like that - don't know exactly cause we install Adobe Acrobat). That service must be uninstalled, because it holds the PDF in access and is reinvoked every time you klick a PDF. Simply install Acrobat Reader without any of that additional services (updateservice is OK). And than closing the PDF should be enough to drag & drop the PDF into Pegasus (same like MS Word).

Regards

   Olaf

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Thanks for the hint, Brian. For the moment I do nothing else, waiting only that some calendar content is reaching us for testing the new filters. But we are receiving such calendar mails rarely.

But at least now I'm able to say to our Thunderbird faction, that PM is also able to show calendar appointments. [:P]

Cheers

Joerg

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