Aha! I'm glad I'm not the only person experiencing this issue. This has been a real problem for ages - I have exactly the same issue. When I follow links from PDF's, Word or Excel docs etc., the pages open in a timely manner. The delay and program freeze only happens with Pegasus Mail. However, I do not wish to potentially compromise my system by disabling the fraud check.
If using selective download this shouldn't matter (screenshot below). Accessing the account via smart phone, IMAP or the web interface might cause issues, though.???
Does this mean that for every email that I store in the Pegasus database, I have to load Gmail into Firefox and delete it there?
Can I delete emails from Gmail within Pegasus?
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This question makes me think that a clarification is needed about how IMAP works. The IMAP protocol, unlike POP3, does not download messages. It simply allows you to access (mount) a remote mailbox in an email client. The messages remain on the remote server and only cached locally (optional in Pegasus Mail) unless you manually copy them to a local mailbox folder. The cache is what allows you to view messages offline. Configurations in both the email client and the remote server control how deletes made in the client are handled on the server.
Gmail still supports POP3 so you might consider using it instead of IMAP if you want to download messages to a local mailbox and have them removed from the Gmail mailbox once downloaded.
The files in the "Do not overwrite" section of the white paper do not exist yet because the newly created user has not been configured yet in Peg. They will be created when you configure the new user. I do not understand why they were not in the mailbox directory that you copied unless you were running with different Home and New mailbox locations.
Best thing to do is to configure the new user then copy into the new mailbox directory only files as listed in the white paper. If the copied mailbox directory contains a pmail.ini file consider using it as a guide during configuration.
The ONLY condition under which it is ok to copy an entire mailbox directory from one machine to another is if the paths to both the executables and the mailbox directories is identical on both machines. Otherwise the invalid paths in the configuration files make Peg non-functional and difficult to troubleshoot. I also believe that if an installation has been through multiple upgrades then at some point it is worth starting fresh with a clean install and just copying over data. This insures clean config files and no "ghosts" from previous installs.
Here is an example of how I use color to debug filters (note that I leave the action rule disabled until I know by the message color that the filter is working correctly).
If Subject contains "X" goto label X If Subject contains "Y" go to label Y . . . Always Exit
Label X Always set color Magenta Always move to Folder X Always Exit
Label Y Always set color Green Always move to Folder Y Always Exit
Alternatively you could add a header rather than set the color.
If you don't use labels now be aware that it is important to place an "Always Exit" rule before the labels and at the end of each label in order to stop rule processing appropriately.
I know nothing of Linux of VMs but take a look at the contents of the Info button located in Help > About Pegasus Mail... The paths to the WINPMAIL.EXE, Home, and New mailbox directories might provide a clue into what is going on.
Things to be aware of...
Configuration files are stored inside the mailbox directories.
Many configuration files contains paths.
A copy of a Pegasus Mail installation from machine to machine will only work if the paths to the executables and the mailbox directories are identical on both machines (can not be anywhere inside of \PROGRAM FILES on Win7 or later).
If the new install will be in a different path then you must bring over only data from the old mailbox directories
You can manipulate folders in an added mailbox like normal so adding one should not be a problem unless that directory is set as read only or permissions are blocking access.
Glad you have it fixed. That was good thinking to move out the folder files then restore only the ones you wanted.
Regarding backups, keep in mind that if your backups append to previous backups then any deleted Pegasus Mail folder will remain in the backup as the old .pmm/.pmi file pairs as will old POP3 and SMTP host files. There are probably others that, once deleted from within Pegasus, you will not want restored.
Small correction to the explanation on format of a folder. Each message is terminated by a x'1A' byte. The header line is correct. The individual lines of a message are terminated by a CRLF (x'0D0A') sequence
Preview mode (which it sounds like you are running in) is a single window containing three panes; the folder list on the left, the message list in the upper right, and the preview pane in the lower right. List mode, or "Classic" mode as it is referred to in the manual, is a separate window for the folder list and for each open folder. A message must be opened to be viewed (this mode works best for me).
It wish I understood what else is at play that is causing the "Remember and apply each folder's sorting mode separately" option to affect the sort order of the New Mail folder.
Thanks again Brian for that excellent treatise - much of which I knew but didn't really appreciate - though not the specific details of the dictionary file naming so that's another tool in my armoury.
I've just taken a phone call from the laptop owner and he confirms that all is well so his thanks are sent to you as well.
Yes it is V4.63 so your fears can be allayed. I look forward to installing 4.7 shortly - I hadn't realized it was available . . . "If it ain't broke don't fix it" mentality.
Pegasus is such a robust program that allows easy 'knife and fork' manipulation of existing data that I've only had to resort to the forum on three occasions over the nearly 20 years I've been using and recommending it.
Correct for the old SMTP. And, yes...the POP is 110.
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Suggest that you try using Port 995 with SSL for POP.
Reminded when SBCGlobal changed over to SSL. A few months before they sent out notices with the new setup information. One day I got a panic call from an Outlook Express user because she could no longer send/receive mail. Turns out she thought the notices were from scammers so she ignored them.
I seemed to have cured the "problem". Looking back at some earlier PM notes on this "problem" of folder/file transfer between different OSs I am sure I was told to close PM, then to try renaming HIERARCH.PM to HIERARCHold.PM , or similar. On opening PM a new HIERARCH file is generated with "correct text" for the new installation. Certainly it was mentioned in an earlier thread " Transferring PM 4.63 Folders from Win XP to Win 8 (64bit)" answered by Jerry Wise.
I tried this and surprisingly the grey folder icons, which were not visible in PM, but the files, although transferred from the folder in my data HD D:\Pegasusmail Messages, showed up with Win Explorer in C:\PMail\Mail\Admin are now visible in "My Mailbox". The allocated privileges for Users and Adminsitrators listed under Properties still causes me some head scratching, but I shall have to go back to the shop and ask - most folders seem to marked as Read Only.
I have now reconstituted my yellow tray items for the dozen or so subject titles into which I moved all the trays containing the individual messages. It may be noted that I do not allocate messages received/sent to folders/trays for named persons, but almost all my messages go into subject titled folders. If I tried to sort by personal names we would have many dozens of folders to cover genealogy, bookbinding, electronics, etc. Keeping to subjects is found much easier and only requires 8 main yellow folders with a few inside and a few grey folders in "My Mailbox".
With PM now operating as on my Win XP Pro machine I can now continue to add a network printer, etc. on the Win 7 Pro machine. I have opened and closed PM a number of times and all seems OK.