Read the help file about that function of moving the home mailbox location.  What is happening should then make sense.

Just to be clear, the messages that are not going to the copies to self folder are only the ones being sent as the problem gmail account?

If this is correct, I would enable the option to ask at send time whether to make a copy to self and test that functionality.  Keep in mind that these settings are identity specific so if you are using a unique identity for the gmail account be sure to check/change the configuration setting while as that identity.

As for messages not appearing in the new mail folder, if coming down via POP3 then they only way they don't appear is if they are diverted by a filter.  So either they are not being retrieved or there is a filter that is diverting them.

To test I would create create a new folder called GMAIL_TEST.  I would then make the first rule in the new mail folder open filter list one that checks the To: header for "gmail" and moves those messages to the GMAIL_TEST folder.  New mail filters are not identity specific so this rule should insure that any message coming down from a gmail server will be moved to the GMAIL_TEST folder.  An autofilter may override this rule but you have checked for those so this test should confirm whether messages are coming down.

Once you have accumulated a few messages in the GMAIL_TEST folder I would disable the test rule then move the messages to the new mail folder to see what happens.  If they don't appear, or disappear after closing and reopening the new mail folder, then you know you have a filter somewhere that is moving them.

Reindexing will only do it, if the problem is in indexfile of folder. If the problem is in file holding the mails of folder (the bigger one), that wont do it. You may try to free the space used by the empty folder (sorry - have german Pegasus, don't know exact text of menuepoint in contextmenue in english). But if that doesn't do it, deleting the folderfiles on closed Pegasus is the only but successful way.

Olaf

[quote user="chriswjdh"]

Problem solved by clever fellow at ZEN. Various addresses needed changing following my broadband switch.  Thanks.[/quote]

Glad you got it sorted.  I've used Zen for many years and found their support to be very good.

Look at this for starters:

 http://community.pmail.com/forums/thread/25933.aspx

Danke, übersetzt und kopiert. Kannst Du mir sagen, ob ich irgendwo in pmail einstellen kann, mit welchem program files geöffnet werden?

Wow! Thanks a lot. My mistake: I have to get used to IMAP.

Apparently I looked at the mails in Thunderbird and assumed that Thunderbird would mark them as read just privately. But instead it seems they were marked as read on the server. Pegasus honours the flag and downloads unread messages as unread and read messages as read.

Oskar

Thanks for a hint. It suddenly started to work. Next time I will try to set a font, now I have selected "Arial CE" 20.

[quote user="alkemyst"]if I highlight 20-30+ emails and delete them Pegasus takes a long time as the deleted items fill up. [/quote]

I run across that behavior occasionally, it can get excruciatingly slow to delete even one email. Most of the time deletions occur almost instantly, dunno what causes the slowdowns.

That fixed it; I just needed to identify a default browser - thanks.

[quote user="Invictus"][quote user="petersumm"]

Hi, Invictus

Did you ever find a solution?  We're having the same sort of issues with networked Pegasus and Windows 10 here.  It works fine on the Windows 7 machines.

Thanks,

Peter 

[/quote]

Hello Peter,

No I never got a solution.

I only have 2 clients running win 10 & as human beings we have got used to it.....but I really would like to get to the bottom of it.

[/quote]

Try running in compatibility mode.

Our configuration:

-WinPMail version: Version 4.63 (Win32), Dec 22 2011, build ID 325

(I plan to upgrade to the latest version of Pmail sometime soon).

-Program files installed in shared folder on Windows Server 2012 R2.

-Domain users granted all permissions EXCEPT Full control & Special permissions.

-Clients run the executable from a shortcut pointed to a mapped

drive for the shared folder.

Windows 7 Pro clients were working fine.

Recently I setup some Windows 10 Pro version 1709 machines.

Pegasus Mail crashes after around 5 minutes on Win10Pro.

I configured the shortcut to run in Windows 7 compatibility mode - same problem.

Then I changed to Windows XP SP3 compatibility mode, and no more crashes. 

Thank you to each of you who responded to my post.  I plan to check out each of your suggestions - including one I never thought of (and have never used) - mail merge.   Thanks again.

Thank you. Perfect!

Haha - OK, thanks :)

Gmail uses a system of labels rather than folders. When you open a "folder" you are actually conducting a search for mail with a particular label.

When you move mail you are actually manipulating labels.

Historically most mail clients have had problems with the Gmail "system" to a greater or lesser extent.

Reportedly the client that deals with it best is Thunderbird.

Thanks so much, Geyser. I had entered the browser path, but the "find automatically" was still clicked, Un-clicking

it did the job. I don't know why the problem started, but since it is solved I won't worry about it. Thanks again.

Hi all !

@irelam

I have followed your suggestion and the test was ok. As for the backup procedure, I am using "unison" to perform the task. Too bad there is not such functionality already built into the program, but maybe there will be one day, who knows.

Cheers !

The hangs/crashes you have read about are most likely the delays that occur during sends and downloads.  They are typically brief but the amount of data moving during these sessions, the speed of the PC, and the size of the bandwidth pipe will affect the length of the delay.  The delay should only last as long as the send or download processing lasts.  If this sounds like what you are encountering consider extending the time between mail checks so the delays are less frequent.  I POP two mailboxes and the delays are 8 to 10 seconds to retrieve an average of 4 messages on my office PC and 6-8 seconds on my faster home laptop.  I do not queue outgoing messages and check for new messages every 5 minutes.  

As for going back to the previous version, from what I know of the differences between the two versions you could

not install v4.63 over v4.70 to go back.  A clean install of v4.63

would be required.  You would then recover mail data from the old mailboxes.  Keep in mind that many mail hosts are requiring the more secure version of SSL that is in v4.70.  If your mail host doesn't it is probably only a matter of time.

Did you check to make sure the "copy to self:" option is not set to off in the Tools/Options/Outgoing mail/Messages and replies setup window? 

Keep in mind that if active scanning is enabled on the %temp% directory then attachments get scanned when they are written as temporary files at the time they are opened.  Virscan simply adds an extra level of protection.  It is most valuable when used with the command line scanner of a different AV product. 

Virscan was extremely valuable back in the days when on demand scanning was the only option but the current capability of active scanning can make Virscan unnecessary.  It remains a valuable protection option for anyone who feels the need though.

In short, active scanning is must.  Otherwise Virscan is a must.

As previously stated, Pegasus Mail directories should be excluded from active scanning because it can adversely affect performance and because file damage is a concern when Pegasus Mail and the AV scanner compete for access to files.