I enabled logging and the problem went away. It comes back often.

I found that I get the error sometimes when I try to open a message in a folder. I can correct this problem by closing and then opening the folder.

This thread:

 http://community.pmail.com/forums/thread/40439.aspx,

now some 15 months old indicates that a v4.71 was in the pipeline but nothing has eventuated.

I suggest disabling the POP3 definition first or you could end up going round in circles.

Thanks Martin.

Interesting that they are editable via the template editor without first moving to a mailbox, at least they are in my testing.  I guess in a multi-user lan environment users would prevented from modifying them by permissions restrictions to the Pegasus Mail executable directory.

cookie, new mail template files have a .PM5 extension, reply template files are .PM6.

Many thanks.  Downloaded, installed and now working!!

I fixed it - thanks guys

One of the links suggested looking at STATE.PMJ

 I simply renamed that - now I am working again, moving around ok

I set up Thunderbird and it works fine.

I would suggest you try renaming HOSTS file to something like HOSTS.OLD, then add the new line to that file, and do a SaveAs to HOSTS with no filetytpe

Martin 

Steffan, looks like a good idea but I've already completed the migration using caisson's method.

Eudora OSE IS built on Thunderbird. I just wish there'd been ongoing support, but nothing beyond the initial release ever came out.

 Thanks anyway!

Chryasor

The problem has been resolved and was mostly of my own making.

My original text file had a quotation mark in it but I'd removed it.

However the QUOTES.EXE utility does not replace the rquotes.r file but appends to it and I'd run it several times, at least three of which with the offending quote in place. Once I realised  my error and pared rquotes down the the comment it all worked as it should (once I found a 32 bit version of windows to run them on).

It might not be there. Help | About | Info shows that built in TCP/IP support is disabled.

Thanks Martin, your thoughts made me rethink this again and I found the issue behind it - on Windows 8.1 I had input language set to English with my local keyboard layout. When I changed it to my language (with my local keyboard layout), Pmail started interpreting keystrokes fine.

The reason why it worked on Windows 7 is that I have input language set to English with English keyboard layout - so I could not input international characters even if I wanted to (while having this language preference selected). Default setting is my language with my keyboard so it all worked fine.

I am changing selected language preference via "language bar" on taskbar. It shows only input language (e.g. "EN" on Win7 and "ENG" on Win8) not the keyboard so that is why I did not see it.

The question is why is this working fine in Notepad or Word and not in Pmail?
I should be able to select any input language and keyboard combination and get the correct result (as I do in other apps).
Seems Pmail is converting keystrokes based on Input Language while it should not.

So, for anyone else bumping into this issue - make sure the Input Language matches Keyboard Layout else Pmail will over-recode international characters.

Thank you all for jumping in! Without you I would still be bumping my head :)  I owe you a

Okay we're covered.....thanks a lot! appreciate  [:D]

Thanks again Brian, worked like a charm

Platform: Pegasus 4.70 over TCP/IP on Windows 7.1 

I use menubtn.fff & menubtn.dll to add shortcuts to the Pmail menu bar (I haven't tried toolbar.pm yet). It works very well but if invoked under Windows 7 stops TCP/IP connections (POP3, IMAP, SMTP) working, even if the invoked shortcut is not a TCP/IP based action - eg Notepad or Spell checker. If the TCP/IP connection is invoked before the menubtn link then both work fine. This is not an issue with the same Pmail configuration on XP where I first implemented menubtn; both work there irrrespective of the execution order.

Obviously I have a simple workaround - invoke a TCP/IP connection before any menubtn shortcut. If I forget to do this I have to restart Pegasus. However I wonder if anyone has a solution or explanation for this?

Improving the workaround... I now run a POP3 link on Pegasus startup, via two steps:

1. On Tools=>Internet Options=>Receiving (POP3) for the identity selected at startup, via -ID <identity> on the command line, set on "Check whenever the newmail folder is opened"

2. On the <Default> identity, in Tools=>Options=>General settings=>Basic Settings set on "Automatically open the new mail folder at startup". Note this setting is on the <Default> identity, not the identity selected at startup via -ID <identity>; setting this option on in the selected identity does not trigger a POP3 connnection. There is no POP3 setup associated with the <Default> identity.

Since I prefer to use only Selective Mail Download (one of Pegasus mail's great features) I have set my POP3 definition to leave all mail on the server via a POP3 rule set.

So now I can't forget to invoke a TCP/IP conenction before a menubtn call. 

Is menubtn worth it? Well, YES; I've added a few more quick links and now have a total of 7, with associated icons. Very easy and useful.

Another, simpler, workaround...

I have switched to toolbar.pm and dropped menubtn. No problems now with TCP/IP connections.

Comparison between toolbar & menubtn:

For toolbar:

Most important: Its easy to remove icons you don't use, making more space (eg in my case, Noticeboard & a few others)

Very compact; just 1 line per shortcut

For menubtn:

Much better icons. Toolbar icons seem very limited (eg I use the Noticeboard icon for Notepad)

You may also combine toolbar.pm and menubtn (I've tested that) but the TCP/IP issue under Windows 7 will probably return...

Of course both are very useful and demonstrate the great flexibility of Pegasus mail.

Probably Telephone Message does predate both Identities and multiple signatures and that is why it uses INETSIG.P[M|N]S; it was the only signature file. Its a useful shortcut for phone messages in a shared office environment but it would be even better if it respected Identities and their attached signatures!

So not really a bug, more a limited feature set.

[quote user="Brian Fluet"]

I think her problem will become apparent if you see the "Reply with option" screen.  First thing to do is to click the small arrow to the right of the Reply button.  Once there you will see the options for configuration of the Reply button. 

I like my Reply button set to the "Button does reply with option" setting.  In this setting, when the button is pressed a popup displays that allows for granular control of the reply.  I suspect things will make a bit more sense after seeing the popup and knowing about the other Reply button options.

[/quote]

I think that may have done it.  I don't know what changed that she never had this issue before, but going in there and selecting just the 'From' field under 'Send the reply to' seems to have done it.

Thanks a lot 

The Gmail servers can be problematic and this might be another temporary hiccough.

I can recall previous discussion about the first part of the error message, but in those instances the messages were being moved despite what was being said in the error message.

The second part of the error message is a mystery, as I can move (drag and drop) messages between IMAP and local folders, including the Inbox, without difficulty, so that part of the message does not appear to be valid.

See my post about using Pegasus on a NAS Server:

http://community.pmail.com/forums/post/42237.aspx

This should be no different if all the Pegasus files are on your local machine. 

You need to have a multi user installation, then set up your users and their associated identities.

Users are administered via " Addresses" menu, choose "User management".

 Note this shows the location of the main mailbox directory, which in our case is a mapped drive (S:) on our NAS Server.

You create "identities" under "Tools" "Identities".

You then add these identities to your User ID, and in that way you can manage multiple email incarnations with ease, even having different colours and fonts for each screen layout.

Hope this helps

[quote user="tomdriver"]I got the error again this morning.  Here is a screenshot showing the pop-up error message. Scroll it down to see the error message.[/quote]

Hm, no screenshot visible here. But aside from this: In my previous reply was a link to the instructions for handling crashes or hangs/freezes. As long as we don't get a crash dump as explained there we won't be able do figure out what actually causes this issue.