Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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mcat0 posted Dec 7 '13 at 5:03 pm

Thanks again. After a few importing failures Pmail is working to a point I can live with it. I believe there would be a market and interest for a utility program that would transfer old Pmail files, addresses, archives etc. to new computer with a different OS, (from Xp to Win 7 or 8.1.)

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Glad to hear all appears well. 

If you had any programs configured in Tools > Options > Incoming mail > Content viewers you might need to fix those.  You also might have to fix the commandline to the browser if you had entered one in Tools > Options > Incoming mail > Hyperlinks.

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IMAP sync? Never heard about that and don't know any mailreader doing thatautomatically.

The solution is very simple (but handwork):

  • create the same folderstructure on your IMAP-Mailbox than you have localy
  • subscribe to each folder on IMAP (Pegasus doesn't do that by default) - otherwise other mailclients (like your mobile) may not see the folders
  • mark mails in every local folder (CTRL-A) and move them via MOVE-button (not Drag&Drop, thats for unknown reasons much slower) to the corresponding folder on imap-server
  • delete local folder

Thats all.

   Olaf

 

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J.G posted Dec 10 '13 at 11:14 pm

For the sake of future searches I'm posting the solution to this problem.

At the suggestion of Michael I installed the latest version of IERenderer but it didn't provide a solution. In passing, Michael also suggested that we look at the registry to make sure that FireFox had been correctly registered so I then removed FireFox and did a clean re-installation. This solved the problem.

Thanks to Michael, Martin and Steffan for their input.

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bfluet posted Dec 7 '13 at 11:04 pm

Pegasus needs to access the default printer driver.  It should not make any difference if the printer itself goes into standby mode.

You can test whether the printer driver is the issue by temporarily adding a generic text printer and setting it as the default printer and then testing Pegasus Mail.  Be sure to start Pegasus Mail after you change the printer.

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MASHtm posted Jan 18 '14 at 4:26 pm

[quote user="Bill@VT"]

Thanks. That was very helpful, but I am not sure what the issue is. It gives a SSL error as given below:

 00:05:52.857 22: Error -32 activating SSL session (locus 6014, type 4, 'Invalid length 17609 for handshake packet type 13\FFFFFFCC\FFFFFFCC\FFFFFFCC\FFFFFFCC\FFFFFFCC\FFFFFFCC\FFFFFFCC\FFFFFFCC\FFFFFFCC\FFFFFFCC\FFFFFFCC\FFFFFFCC\FFFFFFCC\FFFFFFCC\FFFFFFCC\FFFFFFCC\FFFFFFCC\FFFFFFCC\FFFFFFCC\FFFFFFCC\FFFFFFCC\FFFFFFCC\FFFFFFCC\FFFFFFCC\FFFFFFCC\FFFFFFCC\FFFFFFCC\FFFFFFCC\FFFFFFCC\FFFFFFCC\FFFFFFCC')

 

[/quote]

This error is triggered by servers asking for client certificates in the SSL handshake after an update to the root-CA file used. It is either the raw size of the list or the contents. Didn't check that. Eg. on Redhat/CentOS  the root-CA bundle /etc/pki/tls/certs/ca-bundle.crt grew from ~570kB to 750kB. Since Pegasus complains about "length" I think it's the size. Deactivating client cert verification on the server side can help to work around the "limited" SSL library from Pegasus (again). There is nothing you can do to fix this on your side other then disabling SSL at all.

 Greetings, MASHtm

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[quote user="seanant"]Thanks.  I got the gui to enable but whenI try to go to tools or any other menu the same thing happens.  Freeze and no luck.  [/quote]

Is this a brand new install or new machine? Is it a reinstall to old machine and drive?

Can you verify for sure that Pegasus Mail was installed to c:\pmail only and no other location? On Vista and later OS it must be installed to c:\pmail whereas with XP and earlier it would work when installed elsewhere.

Do not copy from another machine or drive - only install by running v4.63 installer exe program making sure it is pointed to c:\pmail only. Winpmail must have full access rights to all files in c:\pmail and below and must have read and write and modify and must not have any files marked read only at OS level. Pegasus Mail can not possibly work with Vista or later OS from any program files location.

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FJR posted Dec 12 '13 at 2:36 pm

Hi Peter

> Is it possible to totally deactivate the hot key combinations ?? 

As far as I know there is no way.

> I keep getting redirected when typing as the Ctl. (etc)  keys are too close to the keyboard suddenly !

Hmm .. another keyboard with slightly different layout (mine german one has the CTRL-Key on the lower left an right corner of the typewriterblock).

Or ... remove the cap of the CTRL-Key?

bye    Olaf

 

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Jerry Wise posted Dec 5 '13 at 9:32 pm

[quote user="Dave"]

OK, got all identities to show the correct From address for each. Used the secure POP3 and SMTP settings from the account hosting services.

[/quote]

Check or get somebody to check the actual received headers of the messages you have sent out using the GMail server. You may find that only your GMail account address is showing unless you have a business type account. With individual account only the addresses listed with GMail in their settings actually are able to show as the From address if different from your GMail account.

When your whole ISP mail server has now outsourced to GMail servers that may constitute a business account type or they may have some special arrangement with GMail.

Once other addresses are listed with GMail then you can send using and showing those addresses thru the GMail SMTP server and they will show correct From: address  only. 

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Jerry Wise posted Dec 5 '13 at 3:32 pm

[quote user="Tony Miltich"]I FIXED IT MYSELF!  Simply changed the path to the huge attachments and it eventually gave up looking for them. Deleted the bad new mail.
[/quote]

Run limits.exe located is same location as winpm-32.exe. Set reasonable limit and you will get a warning if any user tries to attach too much or any overly large file.

Help, About, Info display will then also show you the limits you have set. 

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weamish posted Nov 28 '13 at 4:21 pm

[quote user="idw"][quote user="weamish"]I installed under Program Files (x86). [/quote]This causes trouble on recent Windows versions as any kind of Program Files (sub)folders does not allow write access which Pegasus Mail still requires.[/quote]

Thanks. I actually woke up in the middle of the night with this thought - that Peg might require a top-level folder. Not sure I understand about the write access, which apparently makes Peg unique - have installed dozens of programs under Program Files, and Peg was the only problem.

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g8dhe posted Nov 28 '13 at 1:21 pm

Good idea PaulW, I hadn't tried it on an XP machine, so put up a profile and this time I left most things at default settings and it works!

Turns out its the "Use fast folder listing" option that is the problem, without that turned on it works as expected, haven't played with it much further yet but the help does indicate that there are some aspects;

"Trade-off: when you use this option, Pegasus Mail will not be able to access any folder in a level of your folder tree that you have not explicitly opened (because it won't yet know that the folder exists)."

That might explain the issue so time to play a bit further I think, possibly accessing each folder first, before turning that option might be the way forward!

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caisson posted Nov 28 '13 at 1:35 am

The help files associated with Autofiltering Folders will tell you all you need to know.

Multiple email addresses can be associated with a folder regardless of whether they are from one individual or several.

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First thing to try is to move all *.cnm files out of your mailbox directory (.cnm files are messages in your New Mail folder, one per message).  Test Pegasus Mail.  If no crash then you need to isolate the problem .cnm file (if the crash still occurs, skip the rest of the paragraph).  First look for any with 0 byte size.  If you find any, there is a pretty good chance they are causing the problem so move the others back into the mailbox directory and test.  If you still crash then move them all back out and move a small number back at a time testing between batches until the crash occurs.  Now work with that batch to isolate the problem file.  This is a trial and error process which can be tedious if you keep a lot of message in the new mail folder.  It will be easier to isolate a problem file if you empty the new mail folder between batches by moving the messages to a different Pegasus Mail folder after each successful test.

If moving of the .cnm files did not resolve the crash problem then look at the date stamp of a file named HIERARCH.PM located in the mailbox directory and see if it was last modified around the time that problem started occurring.  If so, it is possible that the HIERARCH.PM file has become corrupted.  Fixing this requires restoring from a backup (which in your case would need to be from before the problem started occurring) or rebuilding the HIERARCH.PM file.  In either case the first step is to get the existing copy out of the way.  With Pegasus Mail closed, rename the existing HIERARCH.PM file to something like HIERARCH_PM.BAD. 

Restore HIERARCH.PM from a backup if you are so

lucky as to have one from before the problem started occurring.  If that is not an option, Pegasus Mail will rebuild the HIERARCH.PM file automatically the next time it starts.  Be advised that a rebuild of the HIERARCH file will result in the loss of any filing tray structure you had in your folder list.  All folders in the Pegasus Mail folder list will be at the root level. 

If you do not know where your mailbox directory is located, open Pegasus Mail and click the Info button located in the Help > About Pegasus Mail... screen.  Look for the "Home mailbox location" entry. 

Also, in the Announcement and FAQS section of this forum is a post titled "How to deal with crashes and hangs/freezes" which you might find useful.

 

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Thanks for the reply.

MouseKeys works quite nicely.  Not as fast as I would like (even with it set to maximum speed) so, for me, it is about a push between grabbing the mouse and using MouseKeys.  Unless the mouse is far away (I have three screens arranged horizontally, so if I have pmail in the right hand monitor and the mouse is at the top left corner of the left hand monitor that is quite a distance to cover) in which case grabbing the mouse will always be quicker.

 On those bad days, though, when control of the mouse is elusive, MouseKeys is a wonderful alternative.

 Not as nice as just hitting ENTER when the attachment type is already highlighted, though!

 Thanks again

mike

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irelam posted Nov 22 '13 at 6:01 pm

Peter,

Perhaps we should continue this conversation offline - my email address is irelam@telus.net    The Mapi.dialog flag is only to access the proprietary Microsoft MSExchange and the Outlook client interface, for things such as the Mail folders and address books. To use this would require the writing of a whole email client. The best you could do is to write a POP3/IMAP4 client to fetch email from a server. Address books are in all cases proprietary/copyrite protected so accessing them programatically is next to impossible. MsExchange is a database application based on MS Sql, and needs database programming techniques.

The non-Microsoft MAPI dlls, including mine, are only intended to be used by file sending functions such as Send_To in Windows Explorer 

Perhaps you could indicate to me what you are trying to achieve, in an offline conversation, and I may be able to offer some suggestions. 

Cheers

     Martin 

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