Because Yahoo recently decided that POP3 clients would have to be SSL enabled, I finally got round to upgrading from Pegasus 4.01 (I believe) to 4.63.  This upgrade (not a new install) was successful except I had to reconfigure the Network configuration for each identity.  Three of these do not utilise SSL security, three identities do.

After reconfiguration, all seemed well, though there was one incident of the BSOD when testing one of the SSL-enabled IDs, which did not reoccur - at first.  I checked each ID for receiving and sending.

However, soon afterwards, I found that checking any ID with SSL security for incoming mail, I get the BSOD.

I deleted all the IDs and reset them.  Those without SSL are ok, but the first one I tested that did, BSOD crashed on checking for incoming mail.

I've attached the reports generated by XP (manifest.txt, Mini100313-04.dmp & sysdata.xml) as a zip file.  They mean 0 to me...

Any ideas would be most welcome.

 Thanks !

Just to let you know that AVG company upgraded AVG2013 Free version to AVG2014 as part of their regular maintenance schedule, along with signature files etc.  Anyone using VIRSCAN virus invocation software with Pegasus Mail or VIRPROT with Mercury, MUST update their Virscan.ini, or Virprot.ini file to point to the new directory as soon as this upgrade is performed.  The line in question will look like the following after updating the directory info:

; For AVG 2014   (notice semi-colon at start of this line to indicate a comment line)

CmdLine=C:\Program Files\AVG\AVG2014\Avgscanx.exe /SCAN /ARC "%f" 

A slightly different string may be necessary for Windows 7 32-bit and 64-bit operating systems onward.  Both the Program Files directory name and the actual scanning program name will be different already.

Please contact me at irelam@telus.net if any concerns

Martin 

In your case it is not identities but POP3 hosts that you need to look at.  Go to Tools > Internet Options then open the Receiving(POP3) tab.  Remove or disable the POP3 hosts that you no longer need. 

Also, be aware of the settings at the bottom of the Receiving(POP3) window that control the checking of multiple POP3 hosts.

Finally, you may wish to go a step further and clean up any obsolete POP3 host definitions.  To do this click the Add button.  It will open a window in which you can work with all configured POP3 host definitions.  

Consider enabling internet session logging.  The log can be helpful in

pinpointing the point of failure.  I STRONGLY suggest reading the help file about internet session logging.  Don't forget to disable it.  Don't post content of the log with obfuscating your login credentials.

Also, this article shows inbound.att.net uses port 445 for SMTP and requires SSL so make sure you have those settings configured correctly.

[quote user="Aircut"]last update was jan 2012.... is there any update scheduled soon?[/quote]

Have you read  that David wrote recently? 

I always double the estimated time given so 3-6 months would seem to be a reasonable estimate assuming no hold ups along the way and there always is or new problems are discovered during testing phase that must be fixed prior to release. 

Part of e-mail nowadays involves HTML and that is never static and is ever changing and also Windows operating systems are also never static and one never quite knows what new hurdles will be introduced with any new MSWindows version of OS or MSIE. Who knows what may slip in as part of Win8.1.

D'Oh!

Good thought Brian, but no that wasn't it ... Aderoy hit the nail on the head. 

 Coincidence struck!  After being away, a lot of mail I hadn't sorted out yet was still in the new mail box and it tipped over the magic number the very day that the system decided to release its factory installed smoke!

Tools | Internet options, then edit the server settings.

[quote user="selberherr"]Sometimes I receive emails with an embedded URL which is not properly identified, see attached screenshot.[/quote]

It's a known issue with Pegasus Mail's link detection that occurs especially if either Reformat long lines or Wrap long lines is enabled as reader option (via context menu/right mouse click). You will also notice that it becomes even worse with multi-line URLs. You can only highlight the complete URL and select Open selection as hyperlink from the context menu for opening such URLs in your browser.

[quote user="Scott Davies"]

Greetings.  I am working to configure Pegasus.  I have checked the POP3 and SMTP settings with the server for my website, and they are all confirmed to be correct.  MS Outlook connects with no problem using these settings, but Pegasus both on my desktop and on my laptop finds the password wrong.

Is there any advice in a case like this?  I would much like to use PM instead of Outlook.  Thank you.

 [/quote]

You really have to supply MORE information.

Who is the email provider ? ( Ex: QWest, Hotmail, GMail, Verizon, AT&T, etc )

What is the SMTP and POP3 addresses and associated ports ?  ( Ex:  mail.comcast.net & TCP port 995, smtp.comcast.net @ TCP port 465 )

Brilliant! Thanks so much for this answer. This has really helped me.

[quote user="Wes Halton"]

Hi everyone

I have had problems with latest version of Pegasus and ended up having to reinstall the program, I have managed to et all my mail folders etc correct, however my identities information and  all of my pop and smtp settings are missing, can anyone point me to which files I need to copy from my old installation ?

thanks in advance ! 

[/quote]

Information about Identities was stored in the old pmail.ini in a section for each Identity lower down in the file in your user name location or home mail box location as shown by Help, about, info display.

Information and settings were  stored in the *.pnd files in home mail box location.

Neither should be copied or Edited manually. The information should be entered using Tools, Options for the pmail.ini items and using the GUI at Tools, Internet Options and below tabs for the connections and settings and preferences.

Copy and use of the old files would only work if the install path was exactly the same for old and new install and only if the user name was exactly the same as before or was default \Admin created automatically at install and new install had not been run once yet.

[quote user="bfluet"]What about bouncing (forward without edit) them to yourself?[/quote]

IMAP might be a bit more convenient if your provider offers it since you could do a simple drag and drop.

If I upgraded on occasion as a multiple user, it was strictly inadvertent. I checked the Windows Registry on both my computers, and they show my current installation as single user. Before going the pmrestarch route, I decided to try deleting the Admin and Old folders as well as main.pmm and main.pmi, and eliminating the .1 from main.1.pmm and main.1.pmm. This appears to have fixed the problem. I can now see all the e-mails that were supposed to be in my main mail folder. Everything I deleted is backed up, should unexpected problems show up in the future as a result of this fix.

 Thanks again to everyone who responded.

 Terry

Thank you, Brian.

I have tested the 150% text size but it only affects the text size in a few area of Pegasus Mail (the pull down menu text for instance).  The text is still tiny where Pegasus Mail uses a fixed font (eg: config screens, new message To: and Subject: fields, and addressbooks to name a few). 

Pegasus is made up of a combination of configurable fonts (configurable for many of the windows like the folder list, message reader, new message), fonts that respond to system settings (like the pull down menu and window titles), and fixed size fonts like those I listed above (troublesome for me at high res).  

Look at the first message in announcements section of the support forum.

http://community.pmail.com/forums/thread/31478.aspx

Use pmdebug /snapshot to create a dump file that might pinpoint the problem and forward that message file to the report address.

In Our case the setting which seems to have fixed this was unticking Office 2007 export in the eDocprinter dialogue that Outlook was displaying when forwarding messages with PDF attachments.  It appears that when the eDoc printer driver was installed it made itself the default application for handling PDF and so Outlook was recreating the PDF files and converting them to winmail.dat at the same time, most odd.

If you have a tray structure you should open every tray to make sure the missing folders are not in a tray.  If you don't find them then consider rebuilding the hierarch.pm file.  This is the file that maintains the folder list and tray structure.  Be aware that the downside to a rebuild is the loss of all tray structure.  All folders will be at the root level. 

If you wish to proceed, you first need to know where your home mailbox directory is.  You can find this out by going to Help > About Pegasus Mail then clicking on the Info button.  Now shutdown Pegasus Mail.  Use Windows Explorer to navigate to the mailbox directory and rename the hierarch.pm file to hierarch_pm.bad.  When you next start Pegasus Mail a new hierarch.pm file will be created.

The .pmm/.pmi file pairs are the folder files.  The hierarch.pm file is what keeps track of whether the folder was created inside of a tray.  When it is recreated, Pegasus Mail has no way to tell which were created as folders in trays hence the loss of structure.  Since you have so many folders you can try renaming your current hierarch.pm file to something like hierarch_pm.hold then copying in your old hierarch.pm file and see what happens.  If you are worse off then just delete the copied in hierarch.pm file and restore the renamed copy.  Do the file manipulation with Pegasus Mail closed.

One tip I suggest to my users is that if they use trays they should name the folders inside those trays to something that identifies which tray they belong to.  For instance, a tray named Vendors would contain folders named Ven_Vendor1, Ven_Vendor2, etc.  This makes it easier to recreate the structure if the hierarch.pm file is ever corrupted, and a restore from backup fails (though I don't expect any of them will have 3500 folders).