[quote user="petefior"]

Hi all:

I am experiencing the same problem for about a week now - did not change any settings, but the SMTP server on my Verizon email account gives me an authentication error message.  I tried a different email client for sending email on the same account and it works OK.  I tried changing the original Pegasus settings under "Internet Options" but could not get my outgoing email to work.  I know that Verizon is in the process of changing their protocols, but I cannot send with either the new or old settings.

[/quote]

What was the error message and what did you change? 

Can you create an Internet Session Log from a failed send and post it here (after xxxx'ing out any username and password).

You can use the blue (up) and green (down) arrows in the upper left of the reader window to display the contents of the previous or next message.

[quote user="c.haslam"]Preview mode checked but toolbar button says List. not
Preview[/quote]

The toolbar button indicates the mode you can switch to not the mode you are in.

When in Preview mode, toolbar button is the List button

When in List mode, toolbar button is the Preview button

[quote user="c.haslam"]Also Preview is not showing. I switched to a lower resolution monitor.[/quote]

Are you talking about attachment previews not showing or that you can't switch between List mode and Preview mode?

Keep in mind that switching to a different resolution monitor can really play havoc with Pegasus Mail window sizes.  Resizing of windows is usually required.  Consider using the Window pull down menu item to either Tile or Cascade all open windows then move and resize each one to your liking.  Windows not currently open will need to be resized when they are used.  Also keep in mind that if you switch back to a higher resolution monitor you will have this issue again.  If you are routinely switching between different resolution monitors there is a workaround that allows for the use of an alternate user preferences file.  More info is in the Commandline options section of the Help file (Help > Commandline options).  It is the -Y switch.

In the stunnel log I find

2013.08.08 18:27:42 LOG5[40:31]: stunnel 4.56 on x86-pc-msvc-1500 platform

2013.08.08 18:27:42 LOG5[40:31]: Compiled/running with OpenSSL 1.0.1e-fips 11 Feb 2013

2013.08.08 18:27:42 LOG5[40:31]: Threading:WIN32 Sockets:SELECT,IPv6 SSL:ENGINE,OCSP,FIPS

2013.08.08 18:27:42 LOG5[40:31]: Reading configuration from file stunnel.conf

2013.08.08 18:27:42 LOG5[40:31]: FIPS mode is enabled

2013.08.08 18:27:42 LOG5[40:31]: Configuration successful

2013.08.08 18:28:44 LOG5[40:47]: Service [gmail-smtp] accepted connection from 127.0.0.1:43854

2013.08.08 18:28:45 LOG5[40:47]: connect_blocking: connected 74.125.136.108:465

2013.08.08 18:28:45 LOG5[40:47]: Service [gmail-smtp] connected remote server from 192.168.1.10:60142

2013.08.08 18:28:45 LOG3[40:47]: INTERNAL ERROR: s_poll_wait returned 0, but no descriptor is ready

2013.08.08 18:28:45 LOG5[40:47]: Connection reset: 79 byte(s) sent to SSL, 53 byte(s) sent to socket

So stunnel seems to run correctly. In case it is needed I generated a certificate.

[quote user="Dilip"]How can I next debug the situation? Thanks.  --Dilip[/quote]

It's just been mentioned two posts up the thread: Read and do as advised.

[quote user="Bill Green"]Hi Bryan I received your email about what to do for POP and SMTP. So POP is solved I still can't send! Groan!
[/quote]

Are you using  port 587 and STARTTLS to send to GMail and are you sending as the username and account on the GMail accoun? If not the From: user must be added to the GMail listing or who can send mail. GMail will then  add the sender address after receipt is received to prove you own and control that address.

David,

Thanks for the reply,  Guess UF is behind you all.  As far as I know IT has not upgraded Exchange.

Second, about "error message", I was not in Pegasus, but in Word Perfect, guess Pegasus may have been running in background.

About iPad, now on iPad I can choice which mail programs it will interact with.  I use Pegasus and Gmail and can look at mail in an APP on my iPad and iPhone, send replies, delete messages and create new  ones.  Hoping that with iOS7 it would work the same.

 Thanks again,  Bruce

Thanks....I'll give it a try.

What is your POP3 timeout value set to, in your POP3 configuration?  See General tab in the POP3 Internet Mail options.  This value should be at least 300 seconds, to allow for slow or fragmented download of the message from your ISP.  Note that when reviewing the timeout setting, it is coded in two places, as mentioned above in the General options, and also in the POP3 settings for a specific POP3 server, which can be viewed by selecting the active POP3 definition and "editing" it. You should see a Timeout value which should be set to the same large amount.

 Martin

Guy,

You are my hero today!  

When I went into my Gmail account, I found a "settings" option and took a peek inside. 

Yes, there was such a setting listed and below that was an option which I have now selected:

"Enable POP for all mail (even mail that's already been downloaded.")

Now I will maintain settings in PMail to reflect that I do not want mail deleted and I will deselect the option for only downloading mail that's already been read since the last download.

Hopefully, now I will be able to maintain duplicates of my mail on both computers.  I had noticed that I can download my mail into my Android phone and still download it again into Pmail on one computer. Now, hopefully, I can download onto both.

I can't thank you enough. Even though I've been a user, and even a computer professional since the mid-90's, the technology keeps changing and it's not possible to keep up with it all unless you are fully invested in that part of the profession, which I no longer am. I have given details here in case someone else has a similar question in the future and finds this thread.

With much gratitude,

Judi  :-)

Hi, I have seen one or two similar questions but they have not helped me unfortunately. This has only started within the past 10 days or so. I've checked everything I can think of (Which isn't much as I'm not very technical) but things have worked OK for the past few years without problems, now this!

There doesn't seem to be a pattern because today on the preview I saw amongst others 12 messages from Facebook several from the same group but only managed to download 2 of them? Any help or suggestions would be much  appreciated

Thanks

Paul

Yes, I found that thread already. That was how I found out about the trick of moving the message, changing the properties and moving it back. But the overall bottom line on that thread (which is over 4 years old) was that there was no way to do this in Pegasus Email. Just wondered if anything had moved on, or I am just missing something stupid.

The message is badly formatted and cannot be recovered. Please suggest to the sender that they forward the original message in simple text format.,  The original message contains blocks of binary zeroes and has wrongly coded mime headers.

Martin 

[quote user="sfleury"]Is IERenderer 2.4.7.2 associated with IE10 and should I have an "older" version of IERenderer co with IE9 ?[/quote]

No, it is not (I'm using IE 10 with it and so do many other people; BTW I'm using Windows 7 - 64 as well and it should allow you to install IE 10!). Please read and install the MiniDump extension as advised, it should create a dump of this error which will show me what part of IERenderer's code may cause it so I can figure out the issue.

Are you using the three panel "Preview Mode"?

Look at:
  Tools > Options
  Preview mode settings
  [x] Remember and apply each folder's sorting mode separately

Exit Pegasus via the menu File > Exit

Yes you can download without deleting or with deleting, your choice.

You can also look at whats on the server and delete anything you want too.

-mark for download

-mark for download with delete

-mark fot delete only

-make it so.

[quote user="Bobby"]When using PMail I change to Classic mode but every time I go back in to check my mail the system has reverted to preview mode.  What do I have to do to have the application remember my settings so that I do not have to switch.
[/quote]

Make sure the pmail.ini file is not marked read only and also the state.pmj file too. Failure to save settings may also be a symptom of a new or changed install and to improper location that the win7 system thinks is protected location. Are you running your install from the c:\pmail location only? That is where it must be on all Vista and later systems.

Look at Help, About, Info display to see where the winpm-32 is located and also to see where the home and new mail box location is. It should be c:\pmail\mail\admin for a new full clean install.

Been away for a while but decided I would continue to use drive mapping as it works.

Thanks for any help & suggestions.

RogerD 

Thanks, Jerry, for the quick reply (via email). Forcing the server address for all outgoing mail got checked at some point. (Tools/Options/Outgoing mail)

 Back in business.

Really appreciate this forum and the great support it offers.

Thanks for the response - since we only have the one mail box I was able finally to edit settings in the default identity for POP3 mail.

Bobby