Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

0
-1
closed
bfluet posted Oct 2 '13 at 7:28 pm

In your case it is not identities but POP3 hosts that you need to look at.  Go to Tools > Internet Options then open the Receiving(POP3) tab.  Remove or disable the POP3 hosts that you no longer need. 

Also, be aware of the settings at the bottom of the Receiving(POP3) window that control the checking of multiple POP3 hosts.

Finally, you may wish to go a step further and clean up any obsolete POP3 host definitions.  To do this click the Add button.  It will open a window in which you can work with all configured POP3 host definitions.  

 

0
-1
closed
bfluet posted Sep 26 '13 at 6:28 pm

Consider enabling internet session logging.  The log can be helpful in

pinpointing the point of failure.  I STRONGLY suggest reading the help file about internet session logging.  Don't forget to disable it.  Don't post content of the log with obfuscating your login credentials.

Also, this article shows inbound.att.net uses port 445 for SMTP and requires SSL so make sure you have those settings configured correctly.


0
-1
closed
Jerry Wise posted Sep 25 '13 at 11:27 pm

[quote user="Aircut"]last update was jan 2012.... is there any update scheduled soon?[/quote]

Have you read  that David wrote recently? 

I always double the estimated time given so 3-6 months would seem to be a reasonable estimate assuming no hold ups along the way and there always is or new problems are discovered during testing phase that must be fixed prior to release. 

Part of e-mail nowadays involves HTML and that is never static and is ever changing and also Windows operating systems are also never static and one never quite knows what new hurdles will be introduced with any new MSWindows version of OS or MSIE. Who knows what may slip in as part of Win8.1.

0
-1
closed
sbrook posted Sep 19 '13 at 8:59 pm

D'Oh!

 

Good thought Brian, but no that wasn't it ... Aderoy hit the nail on the head. 

 Coincidence struck!  After being away, a lot of mail I hadn't sorted out yet was still in the new mail box and it tipped over the magic number the very day that the system decided to release its factory installed smoke!

0
-1
closed
Michael posted Sep 18 '13 at 1:09 pm

[quote user="selberherr"]Sometimes I receive emails with an embedded URL which is not properly identified, see attached screenshot.[/quote]

It's a known issue with Pegasus Mail's link detection that occurs especially if either Reformat long lines or Wrap long lines is enabled as reader option (via context menu/right mouse click). You will also notice that it becomes even worse with multi-line URLs. You can only highlight the complete URL and select Open selection as hyperlink from the context menu for opening such URLs in your browser.

0
-1
closed
David H. Lipman posted Sep 17 '13 at 5:10 pm

[quote user="Scott Davies"]

Greetings.  I am working to configure Pegasus.  I have checked the POP3 and SMTP settings with the server for my website, and they are all confirmed to be correct.  MS Outlook connects with no problem using these settings, but Pegasus both on my desktop and on my laptop finds the password wrong.

Is there any advice in a case like this?  I would much like to use PM instead of Outlook.  Thank you.

 [/quote]

 

You really have to supply MORE information.

Who is the email provider ? ( Ex: QWest, Hotmail, GMail, Verizon, AT&T, etc )

What is the SMTP and POP3 addresses and associated ports ?  ( Ex:  mail.comcast.net & TCP port 995, smtp.comcast.net @ TCP port 465 )

0
-1
closed
Jerry Wise posted Sep 10 '13 at 9:33 pm

[quote user="Wes Halton"]

Hi everyone

 

I have had problems with latest version of Pegasus and ended up having to reinstall the program, I have managed to et all my mail folders etc correct, however my identities information and  all of my pop and smtp settings are missing, can anyone point me to which files I need to copy from my old installation ?

 

thanks in advance ! 

[/quote]

Information about Identities was stored in the old pmail.ini in a section for each Identity lower down in the file in your user name location or home mail box location as shown by Help, about, info display.

Information and settings were  stored in the *.pnd files in home mail box location.

Neither should be copied or Edited manually. The information should be entered using Tools, Options for the pmail.ini items and using the GUI at Tools, Internet Options and below tabs for the connections and settings and preferences.

Copy and use of the old files would only work if the install path was exactly the same for old and new install and only if the user name was exactly the same as before or was default \Admin created automatically at install and new install had not been run once yet.

0
-1
closed
Michael posted Sep 11 '13 at 8:58 pm

[quote user="bfluet"]What about bouncing (forward without edit) them to yourself?[/quote]

IMAP might be a bit more convenient if your provider offers it since you could do a simple drag and drop.

0
-1
closed
Terry posted Sep 26 '13 at 11:49 pm

If I upgraded on occasion as a multiple user, it was strictly inadvertent. I checked the Windows Registry on both my computers, and they show my current installation as single user. Before going the pmrestarch route, I decided to try deleting the Admin and Old folders as well as main.pmm and main.pmi, and eliminating the .1 from main.1.pmm and main.1.pmm. This appears to have fixed the problem. I can now see all the e-mails that were supposed to be in my main mail folder. Everything I deleted is backed up, should unexpected problems show up in the future as a result of this fix.

 Thanks again to everyone who responded.

 Terry

0
-1
closed
bfluet posted Sep 11 '13 at 2:47 am

I have tested the 150% text size but it only affects the text size in a few area of Pegasus Mail (the pull down menu text for instance).  The text is still tiny where Pegasus Mail uses a fixed font (eg: config screens, new message To: and Subject: fields, and addressbooks to name a few). 

Pegasus is made up of a combination of configurable fonts (configurable for many of the windows like the folder list, message reader, new message), fonts that respond to system settings (like the pull down menu and window titles), and fixed size fonts like those I listed above (troublesome for me at high res).  

0
-1
closed
Jerry Wise posted Sep 5 '13 at 7:09 pm

Look at the first message in announcements section of the support forum.

http://community.pmail.com/forums/thread/31478.aspx

Use pmdebug /snapshot to create a dump file that might pinpoint the problem and forward that message file to the report address.

0
-1
closed
chriscw posted Sep 13 '13 at 7:22 pm

In Our case the setting which seems to have fixed this was unticking Office 2007 export in the eDocprinter dialogue that Outlook was displaying when forwarding messages with PDF attachments.  It appears that when the eDoc printer driver was installed it made itself the default application for handling PDF and so Outlook was recreating the PDF files and converting them to winmail.dat at the same time, most odd.

0
-1
closed
bfluet posted Sep 2 '13 at 3:33 am

If you have a tray structure you should open every tray to make sure the missing folders are not in a tray.  If you don't find them then consider rebuilding the hierarch.pm file.  This is the file that maintains the folder list and tray structure.  Be aware that the downside to a rebuild is the loss of all tray structure.  All folders will be at the root level. 

If you wish to proceed, you first need to know where your home mailbox directory is.  You can find this out by going to Help > About Pegasus Mail then clicking on the Info button.  Now shutdown Pegasus Mail.  Use Windows Explorer to navigate to the mailbox directory and rename the hierarch.pm file to hierarch_pm.bad.  When you next start Pegasus Mail a new hierarch.pm file will be created.

0
-1

The .pmm/.pmi file pairs are the folder files.  The hierarch.pm file is what keeps track of whether the folder was created inside of a tray.  When it is recreated, Pegasus Mail has no way to tell which were created as folders in trays hence the loss of structure.  Since you have so many folders you can try renaming your current hierarch.pm file to something like hierarch_pm.hold then copying in your old hierarch.pm file and see what happens.  If you are worse off then just delete the copied in hierarch.pm file and restore the renamed copy.  Do the file manipulation with Pegasus Mail closed.

One tip I suggest to my users is that if they use trays they should name the folders inside those trays to something that identifies which tray they belong to.  For instance, a tray named Vendors would contain folders named Ven_Vendor1, Ven_Vendor2, etc.  This makes it easier to recreate the structure if the hierarch.pm file is ever corrupted, and a restore from backup fails (though I don't expect any of them will have 3500 folders).

0
-1
closed
CraigSpencer posted Aug 30 '13 at 3:17 am

Jerry Wise:

Is this a recent install? Same machine? Recheck Tools, Options,

General, Advanced and confirm that winsock loading is set to Always.

 

OK. This is what I found and I am trying it. Assuming it works, can anyone explain to me why? What was going on that caused the problem that this fixes?

0
-1
closed
CraigSpencer posted Aug 29 '13 at 8:07 pm

I have realized that Pegasus is behaving in a way that I find strange and don't understand.

When Pegasus is left loaded but not being used, its use of my CPU rises to 50% and there is lots of disk access. Then, if I do something with Pegasus the CPU usage drops to zero for a while. But when I stop using it, it soon goes back up to about 50%. This seems to go on indefinitely (longer than I have had the patience to watch it). Can this be normal?

It has occurred to me that Pegasus might be doing some sort of housekeeping. I do have a lot of mail in my mailbox. But I would think that would end eventually. The thought also has occurred to me that Pegasus might be infected with some sort of virus. However, I have not found any references to such by searching.

Does anyone have any suggestions as to what is going on?

I am using Pegasus 4.63 on WinXP SP3.

 

0
-1

[quote user="bobbiev"]

I want to save all of the messages in a folder to a file without all the header/raw info.  Can this be done?

 I am running the current version of Pmail on Win 7 32 bit.

Thanks, Bobbie

[/quote]

A solution is to use pdfCreator: select all the messages you want to save and then choose 'Print', as specific printer choose pdfCreator, choose 'Print significant headers only' , you can check or uncheck 'Collate' if you want one .pdf file for each message or a .pdf file including all the messages you selected.

Regards

 

5.79k
32.3k
22
Actions
Hide topic messages
Enable infinite scrolling
Previous
Next
All posts under this topic will be deleted ?
Pending draft ... Click to resume editing
Discard draft