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Empty folders

FWIW, I have a shortcut on my desktop that triggers a Free File Sync of my USB thumb drive to a location on my local drive.  I try to run it every night after shutting down Pegasus Mail.

Don't attempt to maintain a live sync.  Interference with Pegasus Mail file updating can cause problems.

<p>FWIW, I have a shortcut on my desktop that triggers a Free File Sync of my USB thumb drive to a location on my local drive.  I try to run it every night after shutting down Pegasus Mail.</p><p>Don't attempt to maintain a live sync.  Interference with Pegasus Mail file updating can cause problems. </p>

Hello,

 

I am using Pegasus 4.72 on a USB stick (so I can use it with -roam option both in windows and Linux with Wine).

 

I've just had the following issue. I was working a mail folder, contained inside a filing tray, where I usually save work e-mails, with Wine. Pegasus suddenly crashed. After reopening Pegasus, the folder seemed empty.

When I looked at the MAIL folder, the PMM and PMI files where now empty too... (formerly, they contain more than 80 MB of e-mails).

 

My backup is from a few days ago... Is there any way that I can recover the files (or at least the last e-mails?). I tried re-indexing the folder but it didn't worked.

 

Best regards,

Julian

<p>Hello,</p><p> </p><p>I am using Pegasus 4.72 on a USB stick (so I can use it with -roam option both in windows and Linux with Wine).</p><p> </p><p>I've just had the following issue. I was working a mail folder, contained inside a filing tray, where I usually save work e-mails, with Wine. Pegasus suddenly crashed. After reopening Pegasus, the folder seemed empty.</p><p>When I looked at the MAIL folder, the PMM and PMI files where now empty too... (formerly, they contain more than 80 MB of e-mails).</p><p> </p><p>My backup is from a few days ago... Is there any way that I can recover the files (or at least the last e-mails?). I tried re-indexing the folder but it didn't worked.</p><p> </p><p>Best regards,</p><p>Julian </p>

Your only option is to take a backup of mail folder(s) and restore from your backup.

I've seen Pegasus Mail crash quite often over the years but have never known a folder to empty itself. Are the pmm and pmi files presently on the stick 0KB?

<P>Your only option is to take a backup of mail folder(s) and restore from your backup.</P> <P>I've seen Pegasus Mail crash quite often over the years but have never known a folder to empty itself. Are the pmm and pmi files presently on the stick 0KB?</P>

If an antivirus or corp security app flagged the file for containing virus or threat it would have erased the pmm/pmi files.

 

Yes I have had this happen when an e-mail triggered response within a corp network, deleted the folder. With the added benefit of a phone call from corp network security. 

<p>If an antivirus or corp security app flagged the file for containing virus or threat it would have erased the pmm/pmi files.</p><p> </p><p>Yes I have had this happen when an e-mail triggered response within a corp network, deleted the folder. With the added benefit of a phone call from corp network security. </p>

Thanks for your replies!

 

The PMM was 0 KB, whereas the PMI was about 0,1 KB (I am not sure if the information inside PMI was created when Pegasus crashed, or after I re-opened the program.

I have already restored my last backup, but since I lost e-mails of the last few days, I wanted to know if there was a possibility of any other copy of those e-mails inside Pegasus path.

 

No security software is enabled in that computer, is Ubuntu-based (14.04) and I haven't enabled any kind of antivirus or anti-malware.

 

I will contact my institution's mail server in case they keep a copy of my e-mails somewhere... And I will make backups every day now!

<p>Thanks for your replies! </p><p> </p><p>The PMM was 0 KB, whereas the PMI was about 0,1 KB (I am not sure if the information inside PMI was created when Pegasus crashed, or after I re-opened the program.</p><p>I have already restored my last backup, but since I lost e-mails of the last few days, I wanted to know if there was a possibility of any other copy of those e-mails inside Pegasus path.</p><p> </p><p>No security software is enabled in that computer, is Ubuntu-based (14.04) and I haven't enabled any kind of antivirus or anti-malware.</p><p> </p><p>I will contact my institution's mail server in case they keep a copy of my e-mails somewhere... And I will make backups every day now! </p>
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