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Have you tried deleting the user and re-creating?

 

<p>Have you tried deleting the user and re-creating?</p><p> </p>

I hope someone in the community can please help with this, tearing hair out here.

 Pegsus Mail v 4.7252, running from a server with 5 ID's on Windows 10 Pro.

One ID has suddenly decided it no longer wants to send email - with one exception, If a message is Forwarded without editing (Bounce) then it goes directly & populates the Copy to Self folder.

Create a new email, click on Send then nothing happens, the system message says it has been sent.

Forward an email and select Edit before forwarding, message opens to edit, click Send - Nothing. 

The Pop3 & SMTP definitions are all correct and I have added others using different servers but Send never goes goes to Queue Manager or Direct.

This only started to happen last week after working for many years though strangely using another Windows user account with a different ID works.

Would be grateful for any suggestions to trace this.

RogerD 

<p>I hope someone in the community can please help with this, tearing hair out here.</p><p> Pegsus Mail v 4.7252, running from a server with 5 ID's on Windows 10 Pro.</p><p>One ID has suddenly decided it no longer wants to send email - with one exception, <span style="font-size: 13.3333px;">If a message is Forwarded without editing (Bounce) then it goes directly & populates the Copy to Self folder.</span></p><p>Create a new email, click on Send then nothing happens, the system message says it has been sent.</p><p>Forward an email and select Edit before forwarding, message opens to edit, click Send - Nothing. </p><p>The Pop3 & SMTP definitions are all correct and I have added others using different servers but Send never goes goes to Queue Manager or Direct.</p><p>This only started to happen last week after working for many years though strangely using another Windows user account with a different ID works.</p><p>Would be grateful for any suggestions to trace this.</p><p>RogerD </p>
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