Community Discussions and Support
Setting up Pegasus to receive emails from Bell

Martin,

You say that the Pop receiving entries are "polled"?  Is that relevant. Do I have to add a new definition (host) in Internet Options to make Pegasus work, to enable Pegasus to receive my emails which are stored at Bell? I have one host and it is Bell. 

The second part of what Brian was saying was about the outgoing mail but I see that there I cannot make a new host name at all.  

 

<p>Martin,</p><p>You say that the Pop receiving entries are "polled"?  Is that relevant. Do I have to add a new definition (host) in Internet Options to make Pegasus work, to enable Pegasus to receive my emails which are stored at Bell? I have one host and it is Bell.<span style="font-size: 10pt;"> </span></p><p>The second part of what Brian was saying was about the outgoing mail but I see that there I cannot make a new host name at all.  </p><p> </p>


I installed Pegasus a few months ago but only now am I trying to set it up so the emails that go to Bell for me can be redirected to Pegasus. I used to have Outlook Express (via Bell) but was informed my new computer - with Windows 10 - is not the one to get. So I chose Pegasus after looking around. But I am not knowledgeable about how to go about this.
<div> </div><div>I installed Pegasus a few months ago but only now am I trying to set it up so the emails that go to Bell for me can be redirected to Pegasus. I used to have Outlook Express (via Bell) but was informed my new computer - with Windows 10 - is not the one to get. So I chose Pegasus after looking around. But I am not knowledgeable about how to go about this.</div>

Pegasus Mail is an email client and as such, will access or retrieve messages from a mailbox hosted on a server.  I don't know of "Bell" but if you used to access mail with Outlook Express then you will be able to do the same with Pegasus Mail.  

First you will need to decide whether you want to access your mail via the IMAP protocol or download it via the POP3 protocol.  You will need to track down the configuration settings of the protocol you decide on.

We can provide specific assistance with configuration once we know the protocol you plan to use.

FWIW, if you like to self-educate and/or like to understand the how's and why's of things, the Pegasus Mail manual is a valuable resource.  It can be found in C:\PMAIL\PROGRAMS as a file named manual.pdf.  It is well written, searchable, and not overly technical.  The help screens available throughout the program are similarly well done.  Finally, the search capability of this forum can produce a wealth of information.


<p>Pegasus Mail is an email client and as such, will access or retrieve messages from a mailbox hosted on a server.  I don't know of "Bell" but if you used to access mail with Outlook Express then you will be able to do the same with Pegasus Mail.   </p><p>First you will need to decide whether you want to access your mail via the IMAP protocol or download it via the POP3 protocol.  You will need to track down the configuration settings of the protocol you decide on. </p><p>We can provide specific assistance with configuration once we know the protocol you plan to use. </p><p>FWIW, if you like to self-educate and/or like to understand the how's and why's of things, the Pegasus Mail manual is a valuable resource.  It can be found in C:\PMAIL\PROGRAMS as a file named manual.pdf.  It is well written, searchable, and not overly technical.  The help screens available throughout the program are similarly well done.  Finally, the search capability of this forum can produce a wealth of information.</p><p> </p>

Thanks for your response, Brian. I am aware of the manual but I am not good on computer technology of this century. I used pop 3 when I had OE so would choose that, unless there is a reason not to. 

I wondered if I should be approaching Bell Canada about this. But if the process starts with you and you can offer any insights on how to move forward that would be nice.  

Specifically, as well as getting Pegasus to work, I was wondering about the transfer of emails from Bell, and is it through Pegasus that I arrange to get them sent directly to various folders. Some are in folders at Bell, and I made folders by the same name at Pegasus, just in case. 

Sue 

<p>Thanks for your response, Brian. I am aware of the manual but I am not good on computer technology of this century. I used pop 3 when I had OE so would choose that, unless there is a reason not to. </p><p>I wondered if I should be approaching Bell Canada about this. But if the process starts with you and you can offer any insights on how to move forward that would be nice.  </p><p>Specifically, as well as getting Pegasus to work, I was wondering about the transfer of emails from Bell, and is it through Pegasus that I arrange to get them sent directly to various folders. Some are in folders at Bell, and I made folders by the same name at Pegasus, just in case. </p><p>Sue </p>

From what you have said, I believe the IMAP protocol would be best for you.  The messages remain on the Bell Canada server, in their existing folders, and Pegasus Mail would access them there.   Other devices could access them as well (PC, laptop, tablet, smartphone) which is an advantage of IMAP over POP3

You will need Bell Canada's IMAP configuration settings which might be what I found on this support page though you may want to do your own research or contact Bell Canada directly for this information.

http://support.bell.ca/Internet/Email/Add-Bell-Mail-to-Windows-Mail 

Armed with the configuration information and your login credentials you would then go into Pegasus Mail and create an IMAP profile for accessing mail and an SMTP host for sending mail.

An IMAP profile is created by going to Tools > IMAP Profiles then clicking the New button.  This is were you apply the configuration settings and enter your login credentials.  Review the options in all 4 tabs and set them according to your preference or as per the Bell Canada configuration information.

An SMTP host takes a few more steps but the configuration is similar.   I think it would be beneficial to get IMAP working first before tackling the SMTP host so give that a go and post back either with specific questions or for help with configuration of the sending side of things.

 

<p>From what you have said, I believe the IMAP protocol would be best for you.  The messages remain on the Bell Canada server, in their existing folders, and Pegasus Mail would access them there.   Other devices could access them as well (PC, laptop, tablet, smartphone) which is an advantage of IMAP over POP3 </p><p>You will need Bell Canada's IMAP configuration settings which might be what I found on this support page though you may want to do your own research or contact Bell Canada directly for this information. </p><p>http://support.bell.ca/Internet/Email/Add-Bell-Mail-to-Windows-Mail  </p><p>Armed with the configuration information and your login credentials you would then go into Pegasus Mail and create an IMAP profile for accessing mail and an SMTP host for sending mail. </p><p>An IMAP profile is created by going to Tools > IMAP Profiles then clicking the New button.  This is were you apply the configuration settings and enter your login credentials.  Review the options in all 4 tabs and set them according to your preference or as per the Bell Canada configuration information.</p><p>An SMTP host takes a few more steps but the configuration is similar.   I think it would be beneficial to get IMAP working first before tackling the SMTP host so give that a go and post back either with specific questions or for help with configuration of the sending side of things. </p><p> </p>

I have spoken with Bell, and he knows my background (Outlook Express) and that I used a pop 3 protocol, which was and still is fine for me because I have no other devices to be added. 

 I have avoided use of Windows Mail (which comes automatically with Windows 10).  I just want to add an email application on Pegasus.  

 The Bell tech  sent me an email with the information on how to do this, and said to ask Pegasus for the steps to make it happen. Then I think he said the next thing to do would be to send you the info he sent to me. 

 How does this sound. Remember, I don't know the language of setting up email systems. 

 Sue 

<p>I have spoken with Bell, and he knows my background (Outlook Express) and that I used a pop 3 protocol, which was and still is fine for me because I have no other devices to be added. </p><p> <span style="font-size: 10pt;">I have avoided use of Windows Mail (which comes automatically with Windows 10).  I just want to add an email application on Pegasus.  </span></p><p> <span style="font-size: 10pt;">The Bell tech  sent me an email with the information on how to do this, and said to ask Pegasus for the steps to make it happen. Then I think he said the next thing to do would be to send you the info he sent to me. </span></p><p> <span style="font-size: 10pt;">How does this sound. Remember, I don't know the language of setting up email systems. </span></p><p> <span style="font-size: 10pt;">Sue </span></p>

Setting up POP3 for receiving and SMTP for sending shouldn't be difficult.  The issue of downloading all messages could be a deciding factor in how you approach this.  With POP3, all messages will come into Pegasus Mail as new messages and will need to be manually moved to folders (Pegasus Mail has some robust filtering capability that could automate the process but that doesn't sound like something you would care to try to institute).  The number of messages must be considered in determining if this is practical. The IMAP protocol eliminates this issue which is why I recommend it.

If you want to go the POP3 route and have configured Outlook Express in the past, the process is very similar.  Unfortunately, I don't have a step by step guide but you may be able to accomplish the configuration by following the steps in the manual (starting on pg 130).  Use the Pegasus Mail built-in help system as an additional resource.  It might present information in a way that answers question or clarifies topics. 

I need to go get some sleep now but will be paying attention again tomorrow and contributing as time allows.


<p>Setting up POP3 for receiving and SMTP for sending shouldn't be difficult.  The issue of downloading all messages could be a deciding factor in how you approach this.  With POP3, all messages will come into Pegasus Mail as new messages and will need to be manually moved to folders (Pegasus Mail has some robust filtering capability that could automate the process but that doesn't sound like something you would care to try to institute).  The number of messages must be considered in determining if this is practical. The IMAP protocol eliminates this issue which is why I recommend it.</p><p>If you want to go the POP3 route and have configured Outlook Express in the past, the process is very similar.  Unfortunately, I don't have a step by step guide but you may be able to accomplish the configuration by following the steps in the manual (starting on pg 130).  Use the Pegasus Mail built-in help system as an additional resource.  It might present information in a way that answers question or clarifies topics.  </p><p>I need to go get some sleep now but will be paying attention again tomorrow and contributing as time allows. </p><p> </p>

When I had Outlook Express, all emails came in as new messages. One had to set up message rules, so that a message containing the word CBC in the sender line would go into a folder that I would name to receive those emails automatically  - in this case, CBC. 

 

I did look at Pegasus's filter rules, but couldn't make sense of it. I opened a folder calling it Pegasus info but couldn't see what to do with it. Of course, I have no messages coming in yet. Somehow, my main Pegasus email page disappeared and all I had was a page with Pegasus info heading it. Thankfully, I managed to get out of that. 

 I think I have to set this up, with pop 3 , and see how it works out. Your filtering rules couldn't be all that difficult, unless one has to have an expert to explain it. 

I may not get much done tomorrow. Wednesda would be better. So if you don't see a msg from me before then it doesn't mean I have quit.

Sue

<p>When I had Outlook Express, all emails came in as new messages. One had to set up message rules, so that a message containing the word CBC in the sender line would go into a folder that I would name to receive those emails automatically  - in this case, CBC. </p><p> </p><p>I did look at Pegasus's filter rules, but couldn't make sense of it. I opened a folder calling it Pegasus info but couldn't see what to do with it. Of course, I have no messages coming in yet. Somehow, my main Pegasus email page disappeared and all I had was a page with Pegasus info heading it. Thankfully, I managed to get out of that. </p><p> <span style="font-size: 10pt;">I think I have to set this up, with pop 3 , and see how it works out. Your filtering rules couldn't be all that difficult, unless one has to have an expert to explain it. </span></p><p>I may not get much done tomorrow. Wednesda would be better. So if you don't see a msg from me before then it doesn't mean I have quit.</p><p>Sue</p>

I wonder if you would be able to advise me how to do this, Brian.

 Bell gave me the information they said I would need, along with my email address and password, to accomplish this. And they, too, gave me the choice of imap or pop and I would prefer to use the same as I had before, unless there is a good reason not to. 

So, basically, the pop server is pophm.sympatico.ca

 Port 25 (or 587 if Port 25 does not work), authentification req'd. TLS/SSL req'd (select STARTLLS or TLS if available, if not select SS).

Sue 

 

<p>I wonder if you would be able to advise me how to do this, Brian.</p><p> Bell gave me the information they said I would need, along with my email address and password, to accomplish this. And they, too, gave me the choice of imap or pop and I would prefer to use the same as I had before, unless there is a good reason not to. </p><p>So, basically, the pop server is pophm.sympatico.ca</p><p> <span style="font-size: 10pt;">Port 25 (or 587 if Port 25 does not work), authentification req'd. TLS/SSL req'd (select STARTLLS or TLS if available, if not select SS).</span></p><p>Sue </p><p> </p>

I should say, too, that I don't ordinarily make folders in Bell - not when I had OE. The mail simply came to the OE inbox and I sorted it our there, into folders. I only went to the Bell site to check the junk mail. 

I should say, too, that I don't ordinarily make folders in Bell - not when I had OE. The mail simply came to the OE inbox and I sorted it our there, into folders. I only went to the Bell site to check the junk mail. 

[quote user="suemcp001"]I should say, too, that I don't ordinarily make folders in Bell - not when I had OE. The mail simply came to the OE inbox and I sorted it our there, into folders. I only went to the Bell site to check the junk mail. [/quote]

Easy enough to do in Pegasus Mail as well.

 

As for configuring SMTP and POP3 hosts...

Both SMTP and POP3 are configured in Tools > Internet Options

TIP:  Detailed info on all settings is available via the Help buttons.

In the General tab enter your email address and set the timeout to 300.

In the Receiving(POP3) tab:
* First go to the Polling Controls section in the lower part of this window. 
* Set how often you want to check for new mail (set at zero if you will only be triggering manual checks).
* Tick the option to check mail whenever the new mail folder is opened if that is the behavior you want.

IMPORTANT:  You may want to leave these set to zero and unticked then come back and configure them later because if they are enabled, the new mail download will start as soon as the new mailbox folder is opened or the set time elapses.  You may prefer to trigger manual mail checks to start with.

* In the Multiple Identities section both options should be unticked unless you intend on having multiple identities.  I you do, set these option to your preference.  If you don't yet know what a Pegasus Mail "identity" is then leave them unticked.
* Now click the Add button to create a POP3 host.
* Click the New button.  This will open a new window containing three tabs.

In the General tab:
* Enter a name for this POP3 host.  This is what will show up in the list of POP3 hosts.  It can be anything you want up to 50 characters.
* Enter the connection and credential information.  Set the Timeout to zero which will then default to the timeout setting specified in the General tab.
* The option to Count but don't download should be unticked unless you want to first see how many messages are there.  Not a bad thing to do for the first cycle so that you know how many messages will be coming down.
* The option to Delete mail on the server is your choice.  I suggest leaving it unticked to start with to insure the mail stays on the server should something go sideways with Pegasus Mail.  You can change this setting at any time.

In the Security tab:
* Tick the Direct via SSL connect option unless you have received instructions to use STLS (StartTLS) then tick that option instead.
* Leave all other options unticked.

In Download controls tab:
* Tick the Download only unread mail option.  Leave the message count and message byte size settings at zero unless you have a reason to set either of these limits.
* Disregard the server-side filtering section.

Now click OK and you are done creating the POP3 host.
Make sure the newly created host is highlighted then click Select.
Your POP3 host is now configured.

In the Sending (SMTP) tab:
* First go to the lower section and set the options to how you want outgoing mail to be handled.  I can't tell you what to set.  These are mostly personal preference settings (the Use in preference to LAN mailer can be left unticked because you won't be running a mail server on a LAN).  Good place for use of the Help button.
* Now click the Add button to create an SMTP host. This will open a new window with two tabs.

In the General tab:
* Enter a name for this SMTP host.  This is what will show up in the list of SMTP hosts.  It can be anything you want up to 50 characters.
* Enter the server name as provided to you.
* Enter the port provided to you if different from the default.
* Set the Timeout to zero which will then default to the timeout setting specified in the General tab.
* Leave the last two option unticked.

In the Security tab:
* Tick the Direct via SSL connect option unless you have received

instructions to use STLS (StartTLS) then tick that option instead
* Tick the option to Login to the SMTP server with the following username and password.  E your credentials.

Now click OK and you are done creating the SMTP host.
Make sure the newly created host is highlighted then click Select.
Your SMTP host is now configured.

Hope this all makes sense.
 

<p>[quote user="suemcp001"]I should say, too, that I don't ordinarily make folders in Bell - not when I had OE. The mail simply came to the OE inbox and I sorted it our there, into folders. I only went to the Bell site to check the junk mail. [/quote]</p><p>Easy enough to do in Pegasus Mail as well.</p><p> </p><p>As for configuring SMTP and POP3 hosts... </p><p>Both SMTP and POP3 are configured in Tools > Internet Options TIP:  Detailed info on all settings is available via the Help buttons. In the General tab enter your email address and set the timeout to 300. In the Receiving(POP3) tab: * First go to the Polling Controls section in the lower part of this window.  * Set how often you want to check for new mail (set at zero if you will only be triggering manual checks). * Tick the option to check mail whenever the new mail folder is opened if that is the behavior you want. IMPORTANT:  You may want to leave these set to zero and unticked then come back and configure them later because if they are enabled, the new mail download will start as soon as the new mailbox folder is opened or the set time elapses.  You may prefer to trigger manual mail checks to start with. * In the Multiple Identities section both options should be unticked unless you intend on having multiple identities.  I you do, set these option to your preference.  If you don't yet know what a Pegasus Mail "identity" is then leave them unticked. * Now click the Add button to create a POP3 host. * Click the New button.  This will open a new window containing three tabs. In the General tab: * Enter a name for this POP3 host.  This is what will show up in the list of POP3 hosts.  It can be anything you want up to 50 characters. * Enter the connection and credential information.  Set the Timeout to zero which will then default to the timeout setting specified in the General tab. * The option to Count but don't download should be unticked unless you want to first see how many messages are there.  Not a bad thing to do for the first cycle so that you know how many messages will be coming down. * The option to Delete mail on the server is your choice.  I suggest leaving it unticked to start with to insure the mail stays on the server should something go sideways with Pegasus Mail.  You can change this setting at any time. In the Security tab: * Tick the Direct via SSL connect option unless you have received instructions to use STLS (StartTLS) then tick that option instead. * Leave all other options unticked. In Download controls tab: * Tick the Download only unread mail option.  Leave the message count and message byte size settings at zero unless you have a reason to set either of these limits. * Disregard the server-side filtering section. Now click OK and you are done creating the POP3 host. Make sure the newly created host is highlighted then click Select. Your POP3 host is now configured. In the Sending (SMTP) tab: * First go to the lower section and set the options to how you want outgoing mail to be handled.  I can't tell you what to set.  These are mostly personal preference settings (the Use in preference to LAN mailer can be left unticked because you won't be running a mail server on a LAN).  Good place for use of the Help button. * Now click the Add button to create an SMTP host. This will open a new window with two tabs. In the General tab: * Enter a name for this SMTP host.  This is what will show up in the list of SMTP hosts.  It can be anything you want up to 50 characters. * Enter the server name as provided to you. * Enter the port provided to you if different from the default. * Set the Timeout to zero which will then default to the timeout setting specified in the General tab. * Leave the last two option unticked. In the Security tab: * Tick the Direct via SSL connect option unless you have received instructions to use STLS (StartTLS) then tick that option instead * Tick the option to Login to the SMTP server with the following username and password.  E your credentials. Now click OK and you are done creating the SMTP host. Make sure the newly created host is highlighted then click Select. Your SMTP host is now configured. Hope this all makes sense.  </p>

Brian

I am stuck already. 

When I go to "Receiving Pop 3" to check for the Pop 3 host, the space is already filled out - "s...@Bell.net".  My question is, When I click the New button and go to General, do I put the same name - s...@Bell.net at the top, where it says "Enter a name for this definition"?

Is the "name for the definition" the same as the Server host name? 

Sue 

<p>Brian</p><p>I am stuck already. </p><p>When I go to "Receiving Pop 3" to check for the Pop 3 host, the space is already filled out - "s...@Bell.net".  My question is, When I click the New button and go to General, do I put the same name - s...@Bell.net at the top, <span style="font-size: 13.3333px;">where it says "Enter a name for this definition"?</span></p><p>Is the "name for the definition" the same as the Server host name? </p><p>Sue </p>

No the name of the definition is just a label so that you can select the entry and edit it if required.  The Server name is the IP address of the mail server, in your case at Bell.net, ie something like smtp.bell.net and  pop3.bell.net.

HTH

 Martin

<p>No the name of the definition is just a label so that you can select the entry and edit it if required.  The Server name is the IP address of the mail server, in your case at Bell.net, ie something like smtp.bell.net and  pop3.bell.net.</p><p>HTH</p><p> Martin </p>

Is this somebody different - Martin?

 I think there is some confusion about this because some of the spaces are already filled out. I am not sure that I need to add a "New" definition because there is one.

 

Do I really need another "definition name" when there is already one in the box? 

This is under the heading REceiving Pop 3.

Hosts for mail.  - and that would be s....@Bell.net. - and that is a definition, isn't it? 

 

<p>Is this somebody different - Martin?</p><p> I think there is some confusion about this because some of the spaces are already filled out. I am not sure that I need to add a "New" definition because there is one.</p><p> </p><p>Do I really need another "definition name" when there is already one in the box? </p><p>This is under the heading REceiving Pop 3.</p><p>Hosts for mail.  - and that would be s....@Bell.net. - and that is a definition, isn't it? </p><p> </p>

Brian

I am trying to follow your list of directions but I am concerned about this matter of adding a new host, when one is already named in the box. You want me to do that, for Receiving Mail, but when it comes to Sending Mail, you don't say to add another host name. And again, as with the Receiving mail section, there is already one name there. So, do I add another name for Sending, too, before continuing with your directions?

<p style="font-size: 13.3333px;">Brian</p><p style="font-size: 13.3333px;">I am trying to follow your list of directions but I am concerned about this matter of adding a new host, when one is already named in the box. You want me to do that, for Receiving Mail, but when it comes to Sending Mail, you don't say to add another host name. And again, as with the Receiving mail section, there is already one name there. So, do I add another name for Sending, too, before continuing with your directions?</p>

Brian

I just want to make sure I am not making changes that will screw up my Bell email system. You say to enter a name for the S MTP host,  but it appears that I have to delete the one already there. Can you help. please?

Sue 

<p>Brian</p><p>I just want to make sure I am not making changes that will screw up my Bell email system. You say to enter a name for the S MTP host,  but it appears that I have to delete the one already there. Can you help. please?</p><p>Sue </p>

I'm very confused because I thought you were working with a new install which would not have any hosts configured unless you attempted to create them during the install.  My suggestion is to disable the existing hosts and create new ones.  To disable one, select it in the hosts list then click the Disable button.

Once things are working you can delete the disabled ones. 

BTW, I learned a lot of what I know from Martin so his contributions are welcome.

 

<p>I'm very confused because I thought you were working with a new install which would not have any hosts configured unless you attempted to create them during the install.  My suggestion is to disable the existing hosts and create new ones.  To disable one, select it in the hosts list then click the Disable button.</p><p>Once things are working you can delete the disabled ones.  </p><p>BTW, I learned a lot of what I know from Martin so his contributions are welcome.</p><p> </p>

Brian

I am not going to disable the host for my Bell Canada emails. In Internet Options, under Tools, the only thing I have there is my Bell email host - Bell Canada - listed.

Are you trying to tell me people who have other hosts have to disable them to get Pegasus to work?

 

<p style="font-size: 13.3333px;">Brian</p><p style="font-size: 13.3333px;">I am not going to disable the host for my Bell Canada emails. In Internet Options, under Tools, the only thing I have there is my Bell email host - Bell Canada - listed.</p><p style="font-size: 13.3333px;">Are you trying to tell me people who have other hosts have to disable them to get Pegasus to work?</p><p style="font-size: 13.3333px;"> </p>

If you have multiple POP receiving entries, they are simply polled in the order provided by the list.  The only real reason IMHO to have separate definitions is keep  from mixing mail contents such as WorkPlace, Hobbies and Home etc etc....  This separation can also be handled by setting up incoming mail filters to redirect to appropriate folders.

Martin

<p>If you have multiple POP receiving entries, they are simply polled in the order provided by the list.  The only real reason IMHO to have separate definitions is keep  from mixing mail contents such as WorkPlace, Hobbies and Home etc etc....  This separation can also be handled by setting up incoming mail filters to redirect to appropriate folders. </p><p>Martin </p>

By the way, I don't have a manual and believe it may not be available. I have collected what I could in the matter but don't think I can figure out these steps without help. I don't think my situation is that extraordinary, but if it is, that all my mails first go to Bell Canada, my host, I believe, then I wonder how or where I can ask to find someone who is familiar with this problem. As I said, the spaces that you asked me to fill in, on the Internet Options, were already completed automatically. I cannot use the list you sent me, 

By the way, I don't have a manual and believe it may not be available. I have collected what I could in the matter but don't think I can figure out these steps without help. I don't think my situation is that extraordinary, but if it is, that all my mails first go to Bell Canada, my host, I believe, then I wonder how or where I can ask to find someone who is familiar with this problem. As I said, the spaces that you asked me to fill in, on the Internet Options, were already completed automatically. I cannot use the list you sent me, 
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