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Missing address book and disribution lists

That .PMM file is a folder file.  You indicated earlier that you found message files (.CNM) there as well.  The existence of both makes me wonder if it's a mailbox directory.  What does your Help > About Pegasus Mail > Info show for paths to the home and new mailbox?

Might D:\PMAIL CURRENT be an added mailbox to your folder list that you are filtering to?

<p>That .PMM file is a folder file.  You indicated earlier that you found message files (.CNM) there as well.  The existence of both makes me wonder if it's a mailbox directory.  What does your Help > About Pegasus Mail > Info show for paths to the home and new mailbox? </p><p>Might D:\PMAIL CURRENT be an added mailbox to your folder list that you are filtering to? </p>

After a computer reboot Pegasus runs OK except that my one address book and all my distribution lists do not show up.  I think the data must still be in the computer but Pegasus can't find it.  How can I fix this?

After a computer reboot Pegasus runs OK except that my one address book and all my distribution lists do not show up.  I think the data must still be in the computer but Pegasus can't find it.  How can I fix this?

An addressbook is made up of a pair of files with the extensions .PMR & .PM!. 

A distribution list is made up of a .PML file 

Personal addressbooks and distribution lists reside in the home mailbox directory.  Did the directory of your home mailbox change?  If not, do a complete shutdown to see if a cold boot restores functionality.  If so, provide details about how this came about.

Public books and lists are different.  Post back if you are missing public ones.

<p>An addressbook is made up of a pair of files with the extensions .PMR & .PM!.  </p><p>A distribution list is made up of a .PML file  </p><p>Personal addressbooks and distribution lists reside in the home mailbox directory.  Did the directory of your home mailbox change?  If not, do a complete shutdown to see if a cold boot restores functionality.  If so, provide details about how this came about. </p><p>Public books and lists are different.  Post back if you are missing public ones. </p>

Thank you.  Here are the .PMR files I found:

The newer one I set up myself after the crash and is not important.  The older one is not found by Pegasus.  Is it in the wrong folder?

I did not find any .PM! files.   I found only these .PML files:

Both these are post crash and very small; obviously not what I need.

I do not recall what I was doing when the computer hung.  I waited a long time and then powered it down.  Pegasus might have been open.  That's all I know.  The reboot seemed normal, but I lost the Hierarch.PM file as well as the address book and all distribution lists.  If  you can think of anything to help me recover them I would be most grateful.

Tom

 

<p>Thank you.  Here are the .PMR files I found:</p><p><img alt="" src="http://community.pmail.com/forums/data:image/png;base64,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"></p><p>The newer one I set up myself after the crash and is not important.  The older one is not found by Pegasus.  Is it in the wrong folder?</p><p>I did not find any .PM! files.   I found only these .PML files:</p><p><img alt="" src="http://community.pmail.com/forums/data:image/png;base64,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"></p><p>Both these are post crash and very small; obviously not what I need.</p><p>I do not recall what I was doing when the computer hung.  I waited a long time and then powered it down.  Pegasus might have been open.  That's all I know.  The reboot seemed normal, but I lost the Hierarch.PM file as well as the address book and all distribution lists.  If  you can think of anything to help me recover them I would be most grateful.</p><p>Tom </p><p> </p>

I decided to try a Windows 10 system restore.  Guess what?  After the system restore, Pegasus ran perfectly with all my missing emails and address book and distribution lists.  The folders structure was lost, and I suppose I will have to repair that manually, but at least the messages are there.

While poking around, I found something very surprising.  There is a disk partition called Lenovo D:, which was put there by the computer maker. I almost never look at it, but I discovered that it has a folder called PMAIL CURRENT, which contained all or most of my old email messages.  Since I didn't put them there, I wonder if it was done by Pegasus itself, or perhaps by Windows 10.  Would you know?

Thanks for your help.  You gave me some useful information.

Tom

 

<p>I decided to try a Windows 10 system restore.  Guess what?  After the system restore, Pegasus ran perfectly with all my missing emails and address book and distribution lists.  The folders structure was lost, and I suppose I will have to repair that manually, but at least the messages are there.</p><p>While poking around, I found something very surprising.  There is a disk partition called Lenovo D:, which was put there by the computer maker. I almost never look at it, but I discovered that it has a folder called PMAIL CURRENT, which contained all or most of my old email messages.  Since I didn't put them there, I wonder if it was done by Pegasus itself, or perhaps by Windows 10.  Would you know?</p><p>Thanks for your help.  You gave me some useful information.</p><p>Tom</p><p> </p>

A directory on D: named "PMAIL CURRENT" would not have been created by Pegasus Mail, at least not AFAIK.  The fact that it contained current message files is surprising because my initial thought was that it would contain message files moved there for troubleshooting purposes.  Logically, you would have backed up current messages before doing the system restore but you would certainly have remembered if this directory was associated with doing that.  I'm clueless.

A directory on D: named "PMAIL CURRENT" would not have been created by Pegasus Mail, at least not AFAIK.  The fact that it contained current message files is surprising because my initial thought was that it would contain message files moved there for troubleshooting purposes.  Logically, you would have backed up current messages before doing the system restore but you would certainly have remembered if this directory was associated with doing that.  I'm clueless.

The mystery deepens.  I just now looked at D:PMAIL\CURRENT to verify when its files were created.  I sorted the list by date, and found that the newest one was modified this morning!  Here's part of the directory entry: 

D:\PMAIL CURRENT\FOL05852.PMM                         4/4/2018 4:45:48 AM

 If Pegasus did not create this and other copies of the current files, then why would the system be doing it?  There's nothing comparable from other programs on the D: drive.  My version of Pegasus is 4.72.572.  Maybe there's something in there that we don't know about.  In any case, it's a great insurance feature.

 

<p>The mystery deepens.  I just now looked at D:PMAIL\CURRENT to verify when its files were created.  I sorted the list by date, and found that the newest one was modified this morning!  Here's part of the directory entry:  </p><blockquote><p>D:\PMAIL CURRENT\FOL05852.PMM                         4/4/2018 4:45:48 AM</p></blockquote><p> If Pegasus did not create this and other copies of the current files, then why would the system be doing it?  There's nothing comparable from other programs on the D: drive.  My version of Pegasus is 4.72.572.  Maybe there's something in there that we don't know about.  In any case, it's a great insurance feature.</p><p> </p>
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