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"CreateOneFont"-Problem: Win10/PMail 4.73

I see this occasionally on Windows 7 as well. The same error message is shown, and the settings are hosed. It used to regularly happen to one account, but I have seen it on several. Completely random and have never been able to determine the cause.

I see this occasionally on Windows 7 as well. The same error message is shown, and the settings are hosed. It used to regularly happen to one account, but I have seen it on several. Completely random and have never been able to determine the cause.

Hi everyone; I have googled around, yet none of the (older, probably WinXP) solutions seem to apply to my version of the problem. I have updated from Win7 to Win10, and straight off the bat PMail gives me the enclosed error msg between 3 and 5 times when I start the program, either crashing afterwards or giving me trouble when replying to certain messages. This trouble could also be a program crash or a jumbled quote from the mail I reply to.

 

Can anyone help me? I have re-installed PMail, but it did not solve the problem. I also changed the system font size from 125% to 75% to 100% and back, rebooting in between. Did not help either.

<p>Hi everyone; I have googled around, yet none of the (older, probably WinXP) solutions seem to apply to my version of the problem. I have updated from Win7 to Win10, and straight off the bat PMail gives me the enclosed error msg between 3 and 5 times when I start the program, either crashing afterwards or giving me trouble when replying to certain messages. This trouble could also be a program crash or a jumbled quote from the mail I reply to.</p><p> </p><p>Can anyone help me? I have re-installed PMail, but it did not solve the problem. I also changed the system font size from 125% to 75% to 100% and back, rebooting in between. Did not help either. </p>

Just a thought

Have you checked that the font(s) you "had" set for Pegasus in Win7 are installed on Win10?

<p>Just a thought</p><p>Have you checked that the font(s) you "had" set for Pegasus in Win7 are installed on Win10? </p>

[quote user="TheMoose"]Can anyone help me? I have re-installed PMail, but it did not solve the problem. I also changed the system font size from 125% to 75% to 100% and back, rebooting in between. Did not help either. [/quote]

How did you do the update, did you leave Windows in place or install W10 on a clean machine? Did you leave PM in its place or do a fresh install on W10? Any way of not doing a fresh install or just copying over an existing PM setup from a previous Windows version is likely to cause all sorts of weird issues.

My suggestion would be to do a fresh install of PM on the new system by choosing this option  in PM's installer: You can do this along with the existing one, and if this one works this way you should be able to copy over existing folders and addressbooks etc., only it might become more time consuming ...

<p>[quote user="TheMoose"]Can anyone help me? I have re-installed PMail, but it did not solve the problem. I also changed the system font size from 125% to 75% to 100% and back, rebooting in between. Did not help either. [/quote]</p><p>How did you do the update, did you leave Windows in place or install W10 on a clean machine? Did you leave PM in its place or do a fresh install on W10? Any way of not doing a fresh install or just copying over an existing PM setup from a previous Windows version is likely to cause all sorts of weird issues.</p><p>My suggestion would be to do a fresh install of PM on the new system by choosing this option  in PM's installer: You can do this along with the existing one, and if this one works this way you should be able to copy over existing folders and addressbooks etc., only it might become more time consuming ... </p>
			Michael
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[quote user="Shades"]

Just a thought

Have you checked that the font(s) you "had" set for Pegasus in Win7 are installed on Win10?

[/quote]

Thanks for the idea, I checked, and yes, they are still installed.

[quote user="Shades"]<p>Just a thought</p><p>Have you checked that the font(s) you "had" set for Pegasus in Win7 are installed on Win10? </p><p>[/quote]</p><p>Thanks for the idea, I checked, and yes, they are still installed. </p>

[quote user="idw"]How did you do the update, did you leave Windows in place or install W10 on a clean machine? Did you leave PM in its place or do a fresh install on W10? Any way of not doing a fresh install or just copying over an existing PM setup from a previous Windows version is likely to cause all sorts of weird issues.

My suggestion would be to do a fresh install of PM on the new system by choosing this option  in PM's installer: You can do this along with the existing one, and if this one works this way you should be able to copy over existing folders and addressbooks etc., only it might become more time consuming ...

[/quote]

  1. It was an update install.
  2. At first I did leave PMail in its place. Then I installed a fresh copy into a different directory to check whether the issues still applied. Unfortunately, they do, even before I start configuring e-mail addresses.

 There is actually a new "version" of the error message in the clean install in addition to the one described above.

How do the problems manifest? Once I start PMail, the error msg shown in the thread starter pops up 3-4 times when PMail reports that it is building the "program surface". Then the program starts, but depending on which e-mail identity I choose, I can either proceed normally with writing and receving mails, or it crashes completely for instance if I select to reply to an e-mail I had received.

Any ideas? Much appreciated.

[quote user="idw"]How did you do the update, did you leave Windows in place or install W10 on a clean machine? Did you leave PM in its place or do a fresh install on W10? Any way of not doing a fresh install or just copying over an existing PM setup from a previous Windows version is likely to cause all sorts of weird issues.<p>My suggestion would be to do a fresh install of PM on the new system by choosing this option  in PM's installer: You can do this along with the existing one, and if this one works this way you should be able to copy over existing folders and addressbooks etc., only it might become more time consuming ... </p><p>[/quote]</p><ol><li>It was an update install.</li><li>At first I did leave PMail in its place. Then I installed a fresh copy into a different directory to check whether the issues still applied. Unfortunately, they do, even before I start configuring e-mail addresses.</li></ol><p> There is actually a new "version" of the error message in the clean install in addition to the one described above. </p><p>How do the problems manifest? Once I start PMail, the error msg shown in the thread starter pops up 3-4 times when PMail reports that it is building the "program surface". Then the program starts, but depending on which e-mail identity I choose, I can either proceed normally with writing and receving mails, or it crashes completely for instance if I select to reply to an e-mail I had received.</p><p>Any ideas? Much appreciated. </p>

were, or are, you creating your own fonts with some app, or just relying on fonts in the Widows 10 font library ?  See c:\Windows\Fonts

Martin

<p>were, or are, you creating your own fonts with some app, or just relying on fonts in the Widows 10 font library ?  See c:\Windows\Fonts</p><p>Martin </p>
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