Since I can't find either of the two posts that I submitted, I will do them both again... first the TCP log

TCP-250522-1729-1<dot>imap.txt

OK, assuming you've put all the puzzle pieces together, with all the surprises I've thrown at you so far last night. this is the one TCP file that I know is currently being updated.

I won't take you through all the crap I had to go through etc (including getting the file from windows to mac, etc but this shouild have sommething to work with.

Oh, and sorry for the name change... that also took me quite by surprise, sorry to say.

tree structure

and Peggy widow

am hoping they work this time.

Not clear on this, but it would be the contents of TCP log files that would show information.
But You need to edit these files before uploading or sending them to someone, since they will contain your password.

The files might show messages to explain things.

Other files would be PND files in Mail directory, but those also have passwords but they are encrypted, but best to remove those lines before uploading or sending them.

They should be regular text files. so can use notepad or any text editor program. Don't say in wordprocessor, since they will save in there format, which is most likely not going to be standard text.

Mike, her first post includes a .txt file which is a IMAP session log. The errors start at the 17:38:20 time point with OpenSSL write errors. I'm clueless on this.

@wahke3nah, the text file you posted contains your username (email address) and password. As Mike said, internet session logs contain authentication credentials, sometime in plain text, sometimes encoded in a form the can be easily decoded.

Yep! I did warned her yesterday via direct email to change her Earthlink password. I think the problem she is facing is related to the IMAP profile settings, maybe a wrong SSL/TLS choice.

I'm waiting for her IMAP settings screenshots before giving it more attention.

Done!

I was so preoccupied with getting that stuff posted, that I totally forgot to deal with the password situation. I leave all the password stuff to 1Password so I wasn't tooooooooooo concerned about being pawned, but it certainly comes before washing clothes. But thank you all for telling me about it.

But, I''m still getting these error messages that are driving me nuts.

Your IMAP profile is most likely misconfigured. Please select Tools > IMAP Profiles... and select that of Earthlink. Then click on Edit and take a screenshot of first pane that resembles to this one of mine:

then go to the next pane and repeat the process, and so on...

This setup has been working great for me for a very long time. Still, after you post your settings we need to check Earthlink's demands.

been working hard to get a good fetchbut I'm running into all kinds of problems - timeoiut and drop outs... but have changed all settongs (amost), shuffling out emails that just don't seem to want to make the trip and swithing out my connections to exclusive highest speed speed eithernet...

oh, I even had an extraneous characters in my username...

now all may be haulted with the "could not be completed" message that I've been complaining about

and

this is what is in the Network or Protocol messsage window...

And the full text:

21:05:02.113: >> +OK 7581 octets
21:05:05.589: << RETR 24
21:05:05.666: >> +OK 502811 octets
21:07:02.266: << RETR 25
21:07:02.362: >> +OK 9217 octets
21:07:06.308: << RETR 26
21:07:06.357: >> +OK 7498 octets
21:07:09.229: << RETR 27
21:07:09.277: >> +OK 139723 octets
21:07:42.313: << RETR 28
21:07:42.376: >> +OK 8997 octets
21:07:51.104: << RETR 29
21:07:51.150: >> +OK 9027 octets
21:08:00.943: << RETR 30
21:08:01.010: >> +OK 11885 octets
21:08:04.309: << RETR 31
21:08:04.358: >> +OK 6742 octets
21:08:12.181: << RETR 32
21:08:12.243: >> +OK 6771 octets
21:08:20.686: << RETR 33
21:08:51.059: >> +OK 1135853 octets

This time it got 33 messages in before it crapped out. and The message was rather small, so i ddon't think it was the fault of the contents of the message. Maybe, though it had to do with how long the connection was open.

I really wanted to get a full, clean fetch...The TCP logs ane showing the same stuff as before. it is the POP files are showing whats really happening (for me anyway.)

I have one more trick up my sleeve, and I'll let you know in just a few minutes about how it went.

and peggy just blew up!

big fat fail... now I can't even connect to the immaap server... I think all will have to wait till tommow after my appointment.

Thank you all so much.

The error you are reporting is related to your POP3 connection. I thought we were about to solve your IMAP connection problems and asked you to provide screenshots of your IMAP profile(s). I even provided examples of which screenshots we need to assess whether your information is consistent with your server's requirements. Before that, there is no help possible.
We already know that your system has problems. These error messages are not very informative about the real cause of the problem, but the setup you are using is.

Well, what a long strange trip it's been; and I don't think I want to get any further into it than that... BUT I now have an brand new Yogi and it is supposed to have Windows 11 running on it. However after about one very long session I've concluded that it is defective or something because I have yet to see anything that looks like a start menu, so I'll just leave it there.

And after about a month (years, maybe) I'm finally having some success with Peggy. Spent a long time going over and over the pop setting based on what I found here www.pegasusmail.nl and reading everything in sight, even though some stuff didn't make any sense to me, I decided to see what changes I made resulted in any success.

First thing I discovered is that I mixed up the pop settings for the two accounts I was working on, to me, that's not a big deal and since I deleted NOTHING off the server, I have not done any damage except that everything is in the wrong place. I'll get back to this later, but I just don't have enough left in the tank for tonight to get into it much further right now.

Then there was the problem with the other account which made no sense to me at all, but I'm sure that it was due to a mucked up pop config:

21:25:15.201: --- 18 Jun 2025, 21:25:15.201 ---
21:25:15.267: Connect to 'pop.earthlink.net', timeout 30 seconds.
21:25:31.792: [!] OpenSSL reported error -1/5 during handshake - diagnostics follow:
21:25:31.823: [!] -------------------------------------------------------------------------
21:25:31.839: [!] * OpenSSL supplied no extended diagnostic information.
21:25:31.855: [!] -------------------------------------------------------------------------

I haven't tried anything since this ran on 18 June.

What I couldn't understand was that I that I had a long fetch of over an hour but I couldn't figure out where all that stuff went. It didn't make sense that all that stuff would go directly into the bit bucket. Well, I found most of y answers and an explanation about why the fetch didn't complete, though, again I don't undestamd why... the why is fairly simple but no less baffling: 93 messages came down successfully and the 94th choked with a read error and a write error:

22:06:09.081: [!] -------------------------------------------------------------------------
22:06:09.096: [!] OpenSSL supplied no extended diagnostic information.
22:06:09.112: [!] -------------------------------------------------------------------------
22:07:20.355: << QUIT<cr><lf>
22:07:20.386: [!] OpenSSL reported a write error (5) - error queue follows:
22:07:20.402: [!] -------------------------------------------------------------------------
22:07:20.417: [!] OpenSSL supplied no extended diagnostic information.
22:07:20.417: [!] -------------------------------------------------------------------------
22:07:20.449: [!] Warning [Benign]: SSL connection improperly closed by remote host.
22:07:20.464: --- Connection closed at 18 Jun 2025, 22:07:20.464. ---
22:07:20.480:

and this was on a .pdf! I had no problem getting it on my phone, so I'm not sure how I should deal with this.

Meantime I splt up the in box into 5 mail slots and I'll see where that takes me.

I need more answers to many more questions, but I need to recover from the shock of WWIII, so I'll be back again tomorrow with pictures "with circles and arrows and a paragraph on the back describing each one" (or thereabout, souced from Alice's Restaurant.)

For now, thank you and good night.

This thread is very confusing. Posts change from IMAP related to POP3 related, or do not contain a reference to which protocol it pertains to. I think it would be best to start a new topic specific to which protocol you need help fixing.

In case there is confusion between IMAP and POP3:

POP3 downloads mail from host server and places it in your Pegasus Mail New mail folder unless a filter deletes it or moves it to a different folder. Those messages are on your local drive in the Pegasus Mail mailstore which may reside in a single mailbox directory but can also be made up of a Home mailbox directory and a New mailbox directory. Regardless of which, the messages are being downloaded and stored locally. Configure options allow you to control whether messages remain on the host server after download.

IMAP does not download mail. It is a protocol that allows you use Pegasus Mail to read mail that is on the host server. An IMAP connection creates a mailbox at the end of the Folder list. This "mailbox" only displays what Pegasus Mail has accessed on the host server.

It is a rare and very specialized condition under which both protocols would be used to access the same host mailbox. This condition typically includes multiple machines accessing the same mailbox with one of them using POP3 to download mail for local storage while the other uses IMAP to only read mail on the host server.

Brian,

Thank you so much for your post. I believe that the I am the source of the confusion although I didn't intend to create any in the first place. Always a good idea to know where you are going so you don't end up being derailed. But in my case, for the short term, yes, I will want the IMAP connection, just to mimic the folders on the server so that I can empty them.

One thing I am struggling with is creating new mailboxes, and that is how I got "A's" mail in "B's" mailbox. Once I can create "C's" neutral mailbox, I can copy the wrongly placed messages into a neutral box and get myself better organized, I'll need the extra mailboxess anyway, so the plan is to just keep renaming thingss until all the messages are off the earthlink server and I'm back to being a normal email user again. And I won't need to be carrying all my emal on my phone.

The other thing I'm struggliing with is:
"Warning [Benign]: SSL connection improperly closed by remote host.
22:07:20.464: --- Connection closed at 18 Jun 2025, 22:07:20.464. ---

And what I can do to fix the situation?

As far as I know, the message downloaded to my phone just fine an I was able to forward the message (with the attached .pdf) to my husband who also had no problem reading it. The error appears to occur at the end of the pdf.

I want to try to understand all this so that I can stop asking 40-billion questions and stop bugging you guys. I feel like I a so close now but maybe I'm just deceiving myself. Does this have anything to do with "invalid certs"? Should I "allow CRAM MD5"? what else should I be doing or not doing to make life go any smoother?

Thank you, in advance for all your help!

There is nothing to fix. This entry is common. It isn't anything to be concerned about.

I don't understand what you are trying to accomplish. Clarification is needed here, especially with the word "mailbox" since Pegasus Mail can have only one local mailbox. Any other mailboxes shown in the folder list are attached external locations, like an IMAP connection to an earthlink hosted mailbox.

I'm confused here too. Your phone is not "carrying all email" it is simply connecting to the earthlink server and showing you what is there. Pegasus Mail with IMAP will be doing the same thing. It sounds to me like you are trying to organize the mail as it resides on the earthlink server. If so, doing this using earthlink's webmail interface would be the easiest way.

Geez, You guys are wonnderful..

I've been hard at work trying to get things set up... I have 9 ids so 9 IMAP ids, 9 pop setups and 9 smtps. each type look the same so I have a small set of screenshots. I have intended for each of them to look the same and do a minimum of manihpulations. Please be very critical...

I tried ti put them in the order that I took them but I have no idea how they ended up.

I now await the critiques.
Thank you.

Oh, the * at the end off each name only inicates that I've gone through all the settings with a finne tooth comb and I think everything in that "bundle" is the way I want it to be, I think. I had many more than what you see and those others are in etherland.

I don't see anything problematic although Euler has a better eye for IMAP than I have.
When you attempt an IMAP connection with the MotherNature ID, what is happening and what does the internet session log show?

Also, if you intent is to use IMAP, I wonder why you have a POP3 host selected and active. At a minimum, I would disable it to prevent an accidental POP3 connection.

I'm intrigued by the following screenshot...

...where many profiles (e.g. MotherNature, momnatur-mac, momnatur, m.n, and mother.nature) suggest they are from the same account. Is that right?

This other graphic suggests IMAP works only on-demand (no auto-connection, no INBOX, no polling):

I have no views of the POP3 settings.

Unfortunately, the information provided is not enough to even say whether it is right or wrong. It would be necessary to first know the intended objective and the expected result. Without this, everything is mere speculation.

IMAP cache settings also suggest that messages remain on the client after download (no cache clearing). In this case, the most logical thing to do is to use POP3, ensuring only that the messages are still available on the server for other IMAP clients (no deletion after download) and that they are not downloaded again in duplicate by the POP3 client.

Still, I believe that the best configuration, considering that Earthlink can contemplate this path, would be to work with POP/SMTP, leaving the retrieved messages on the server (download only unread messages) so that they can be accessed by other clients via IMAP.