@Brian: Hi Brian. Almost 5 years retired
. Time is running. Hope you're doing well.
@Rolf: Yes, I switched on the session logging. But it's difficult to search and find for the important lines in such a huge amount of session log files.
Our 20 users do not have only one single user mail account each. Some guys have up to 12 different mail accounts, which are all incorporated into their Thunderbird client. I took care that all mail accounts do not fetch their mails always at the same time to avoid stressing MercuryI. Fortunately this could be adjusted for each single mail account within Thunderbird. Nevertheless there is a lot traffic.
Do you have a simple reference how a command to an IMAP server should looks like for:
- Moving a mail
- Deleting a mail
and how the IMAP server should react or ack to? Maybe then I could search for these commands and the reaction of MercuryI.
edit:
I found this legacy post on our forum:Mercury looses the "\deleted" flag
In order to compare it with our configuration:
- server and clients are in the same LAN. Different clients (like mine) have static IP addresses, other client will get always the same IP addresses due to regular DHCP lease renewal
- normally we do not mix up the mail access (IMAP / POP3). All Thunderbird client access via IMAP
- we always exit Thunderbird in the evening before shutting down the computer. That's why we normally should not have any "broken connection"
But what I can see in the MercuryI status window at the server: Although Thunderbird is opened the whole working day, the status window is showing a logged-in user not permanently. Often the user reappears only when any IMAP operations take place. Don't know whether Thunderbird or other IMAP clients go into any stand-by what causes to a connection loss. But these are my thoughts only. I'm not an IMAP traffic specialist.
@Brian: Hi Brian. Almost 5 years retired (blush) . Time is running. Hope you're doing well.
@Rolf: Yes, I switched on the session logging. But it's difficult to search and find for the important lines in such a huge amount of session log files.
Our 20 users do not have only one single user mail account each. Some guys have up to 12 different mail accounts, which are all incorporated into their Thunderbird client. I took care that all mail accounts do not fetch their mails always at the same time to avoid stressing MercuryI. Fortunately this could be adjusted for each single mail account within Thunderbird. Nevertheless there is a lot traffic.
Do you have a simple reference how a command to an IMAP server should looks like for:
- Moving a mail
- Deleting a mail
and how the IMAP server should react or ack to? Maybe then I could search for these commands and the reaction of MercuryI.
edit:
I found this legacy post on our forum:
[Mercury looses the "\deleted" flag](https://community.pmail.com/index.php?u=/topic/6421/aw-mercury-4-73-imap-looses-deleted-flag-upon-tcp-session-lost)
In order to compare it with our configuration:
- server and clients are in the same LAN. Different clients (like mine) have static IP addresses, other client will get always the same IP addresses due to regular DHCP lease renewal
- normally we do not mix up the mail access (IMAP / POP3). All Thunderbird client access via IMAP
- we always exit Thunderbird in the evening before shutting down the computer. That's why we normally should not have any "broken connection"
But what I can see in the MercuryI status window at the server: Although Thunderbird is opened the whole working day, the status window is showing a logged-in user not permanently. Often the user reappears only when any IMAP operations take place. Don't know whether Thunderbird or other IMAP clients go into any stand-by what causes to a connection loss. But these are my thoughts only. I'm not an IMAP traffic specialist.