Community Discussions and Support
Problem with WIN10 Link in email and NO message text in WIN11

Current PMAIL on WIN10
Pegasus Mail for Microsoft Windows
Copyright (C) 1992-2025, David Harris, all rights reserved
Electronic mail to support@pmail.gen.nz.


WinPMail version: Version v4.91.1746, 11 Aug 2025 18:19:07, build ID 1746
Language resources: Standard UK English resources (EN,0,LL)
Extension Manager version: 1.14
Operating mode: Standalone
User name and ID: Single-user mode, 0
Windows version: 6.2
Windows flag word: 0
WINPMAIL.EXE directory: C:\PMAIL
Home mailbox location: C:\PMAIL\MAIL
New mailbox location: C:\PMAIL\MAIL
TMP environment variable: C:\Users\jwh12\AppData\Local\Temp
TEMP environment variable: C:\Users\jwh12\AppData\Local\Temp
LAN-based SMTP support: N, N, N
NetWare MHS support: N, N, N
Built-in TCP/IP support: Enabled


  • WINSOCK version: WinSock 2.0
  • WINSOCK path: WSOCK32.DLLCommandline: Active -Z options: 32768PMR variable: (None)PML variable: (None)MAI variable: (None)NB variable: (None)Autofiltering folders: 0 (0 active, 0 inactive)Last new mail count: 2Message size soft limit: 0 bytesMessage size hard limit: 0 bytesAttachment size soft limit: 0 bytesAttachment size hard limit: 0 bytes

WIN 10 Problem
When selecting a Link in an email, the Link will not activate but there is a workaround but how to configure PMAIL to select HTML when opening the mail.
If the email in the INBOX when opened has the ATTACHMENT option available I select HTLM and OPEN. The selection if a LINK in the now opened email works correctly.
How do I configure PMAIL to select the HTML option when I open an email?


WIN11 Problem
I copied the PMAIL module to the WIN11 computer. Pmail opens and will download emails. When I select a email it opens with the correct headers but there is NO test in the message area.
WHAT IS MY PROBLEM.


Thank you.
JOHN


Current PMAIL on WIN10 Pegasus Mail for Microsoft Windows Copyright (C) 1992-2025, David Harris, all rights reserved Electronic mail to support@pmail.gen.nz. WinPMail version: Version v4.91.1746, 11 Aug 2025 18:19:07, build ID 1746 Language resources: Standard UK English resources (EN,0,LL) Extension Manager version: 1.14 Operating mode: Standalone User name and ID: Single-user mode, 0 Windows version: 6.2 Windows flag word: 0 WINPMAIL.EXE directory: C:\PMAIL Home mailbox location: C:\PMAIL\MAIL New mailbox location: C:\PMAIL\MAIL TMP environment variable: C:\Users\jwh12\AppData\Local\Temp TEMP environment variable: C:\Users\jwh12\AppData\Local\Temp LAN-based SMTP support: N, N, N NetWare MHS support: N, N, N Built-in TCP/IP support: Enabled - WINSOCK version: WinSock 2.0 - WINSOCK path: WSOCK32.DLL Commandline: Active -Z options: 32768 PMR variable: (None) PML variable: (None) MAI variable: (None) NB variable: (None) Autofiltering folders: 0 (0 active, 0 inactive) Last new mail count: 2 Message size soft limit: 0 bytes Message size hard limit: 0 bytes Attachment size soft limit: 0 bytes Attachment size hard limit: 0 bytes WIN 10 Problem When selecting a Link in an email, the Link will not activate but there is a workaround but how to configure PMAIL to select HTML when opening the mail. If the email in the INBOX when opened has the ATTACHMENT option available I select HTLM and OPEN. The selection if a LINK in the now opened email works correctly. How do I configure PMAIL to select the HTML option when I open an email? WIN11 Problem I copied the PMAIL module to the WIN11 computer. Pmail opens and will download emails. When I select a email it opens with the correct headers but there is NO test in the message area. WHAT IS MY PROBLEM. Thank you. JOHN

How do I configure PMAIL to select the HTML option when I open an email?


Go to main menu's Tools > Options > Message reader and enable Where a choice of formats exists, display the fancy version.


WHAT IS MY PROBLEM.

Depends on the mail message you open, not all of them provide plain text if HTML is available, and for enabling this see above.


[quote="pid:58504, uid:55156"]How do I configure PMAIL to select the HTML option when I open an email?[/quote] Go to main menu's _Tools > Options > Message reader_ and enable _Where a choice of formats exists, display the fancy version_. [quote="pid:58504, uid:55156"]WHAT IS MY PROBLEM.[/quote] Depends on the mail message you open, not all of them provide plain text if HTML is available, and for enabling this see above.
			Michael
--
IERenderer's Homepage
PGP Key ID (RSA 2048): 0xC45D831B
S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C

The configurations Michael mentioned that you need to set for your preference are on these two option pages:69643e3f4f057


69643ea3a6a0e


As he inferred, no text content in the reader window may be due to a setting that only displays plain text, and the message being viewed does not contain any plain text.


Edit: BTW, when in a reader window, hitting the "v" key or clicking the "View" button in its toolbar will toggle the content between wanting to see plain text and wanting to see HTML content.


The configurations Michael mentioned that you need to set for your preference are on these two option pages:![69643e3f4f057](serve/attachment&path=69643e3f4f057) ![69643ea3a6a0e](serve/attachment&path=69643ea3a6a0e) As he inferred, no text content in the reader window may be due to a setting that only displays plain text, and the message being viewed does not contain any plain text. Edit: BTW, when in a reader window, hitting the "v" key or clicking the "View" button in its toolbar will toggle the content between wanting to see plain text and wanting to see HTML content.
edited 4 days ago at 12:44 am

Thank you Michael and Brian.


WIN10
All the suggestions were already set. I believe all these settings were set when I first started using PMAIL years ago. What else can I do?


WIN11
Update.
Although no text appears in the email when opened, when I FORWARD the text appears. How can I get this action when I initially open the mail?


Thank you Michael and Brian. WIN10 All the suggestions were already set. I believe all these settings were set when I first started using PMAIL years ago. What else can I do? WIN11 Update. Although no text appears in the email when opened, when I FORWARD the text appears. How can I get this action when I initially open the mail?

If you contact me offlist (via IERenderer's "About IERenderer ..." in its button menu) I can provide a test version of IER to you. It's got a fix which might help although I can't tell for sure.


If you contact me offlist (via IERenderer's "About IERenderer ..." in its button menu) I can provide a test version of IER to you. It's got a fix which might help although I can't tell for sure.
			Michael
--
IERenderer's Homepage
PGP Key ID (RSA 2048): 0xC45D831B
S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C
edited 2 days ago at 4:31 pm

Although no text appears in the email when opened, when I FORWARD the text appears. How can I get this action when I initially open the mail?


I am curious whether changing the View fails to display the text.


I am also curious about what condition Michael hopes to have found a fix for, but I will put my patience hat on and wait for the reveal in the next release notes.


[quote="pid:58515, uid:55156"]Although no text appears in the email when opened, when I FORWARD the text appears. How can I get this action when I initially open the mail?[/quote] I am curious whether changing the View fails to display the text. I am also curious about what condition Michael hopes to have found a fix for, but I will put my patience hat on and wait for the reveal in the next release notes.

Thank you both.
I will contact Michael.


Thank you both. I will contact Michael.
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