Starting with a couple of additional question, Jim:
Every few days Pegasus crashes during the caching of HTML. It is ALWAYS when the status line for IER ends with =>13
This is most likely when switching from image download to re-rendering the affected message(s): Does this affect all messages loading remote images or only certain ones? If the latter, can you please forward a sample message to <beta-reports [at] pmail.gen.nz>?
It might be necessary to lokate these in your new mail directory which can be looked up via PM's main menu Help > About Pegasus Mail > Info (button at the bottom): There should be information about the Home mailbox location and the New mailbox location: I assume both these are using the same directory, most likely C:\pmail\Mail\[PM-User].
With this information at hand you can open the respective directory using Windows file explorer for accessing the crashing mail's CNM file whose name can be retrieved by right clicking the (closed) message in PM's new mail folder and selecting Message properties from the context menu showing up: This will not open the message avoiding another crash so you can get its filename from the dialog. If affecting random messages at random times this won't help in figuring out the reason for crashes, though.
Also every time I restart Pegasus, I have to select the renderer. It always defaults to Bear.
I assume you can open IER's configuration dialog via IER's toolbar button menu, so can you please check the
cache path being used? In current versions it should be the new mail directory mentioned above. If not you should consider cache relocation which can easily be done by opening the folder selection dialog and accepting the path preselected when doing so. If your current path doesn't match the new mail directory and is still containing cached image files these are relocated automatically to the new default. If it
does fix your issues you would need to change the cache path for each user separately provided the above considertations apply there as well.
If none of the above works out please contact me off-forum to my address as shown in IER's About dialog to be opened via IER's button menu, I might provide a test version of IER to you.
Starting with a couple of additional question, Jim:
[quote="pid:58613, uid:6627"]
Every few days Pegasus crashes during the caching of HTML. It is ALWAYS when the status line for IER ends with =>13
[/quote]This is most likely when switching from image download to re-rendering the affected message(s): Does this affect all messages loading remote images or only certain ones? If the latter, can you please forward a sample message to <beta-reports [at] pmail.gen.nz>?
It might be necessary to lokate these in your new mail directory which can be looked up via PM's main menu _Help > About Pegasus Mail > Info_ (button at the bottom): There should be information about the _Home mailbox location_ and the _New mailbox location_: I assume both these are using the same directory, most likely C:\pmail\Mail\\[PM-User].
With this information at hand you can open the respective directory using Windows file explorer for accessing the crashing mail's _CNM file_ whose name can be retrieved by right clicking the (closed) message in PM's new mail folder and selecting _Message properties_ from the context menu showing up: This will _not open_ the message avoiding another crash so you can get its filename from the dialog. If affecting random messages at random times this won't help in figuring out the reason for crashes, though.
[quote="pid:58613, uid:6627"]
Also every time I restart Pegasus, I have to select the renderer. It always defaults to Bear.
[/quote]I assume you can open IER's configuration dialog via IER's toolbar button menu, so can you please check the _cache path_ being used? In current versions it should be the new mail directory mentioned above. If not you should consider cache relocation which can easily be done by opening the folder selection dialog and accepting the path preselected when doing so. If your current path doesn't match the new mail directory and is still containing cached image files these are relocated automatically to the new default. If it _does_ fix your issues you would need to change the cache path for each user separately provided the above considertations apply there as well.
If none of the above works out please contact me off-forum to my address as shown in IER's _About_ dialog to be opened via IER's button menu, I might provide a test version of IER to you.
Michael
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