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Read New Mail not moving to Main Folder (or slowly)

Hi. I have about 200 emails in New Mail, all marked as read. However, only a few move to the Main Folder each time I close Pegasus. Ideas?


Hi. I have about 200 emails in New Mail, all marked as read. However, only a few move to the Main Folder each time I close Pegasus. Ideas?

What comes to my mind is that read messages are allowed to remain in the new mail folder and the moves are the result of a on-close new mail filter rule.


Check for a new mail filtering rule that is applied when the folder is closed, and check that the "Allow read messages to stay in the new mail folder" option is not enabled. This setting is in Tools > Options > General settings > Basic settings.


What comes to my mind is that read messages are allowed to remain in the new mail folder and the moves are the result of a on-close new mail filter rule. Check for a new mail filtering rule that is applied when the folder is closed, and check that the "Allow read messages to stay in the new mail folder" option is not enabled. This setting is in Tools > Options > General settings > Basic settings.

Hi Brian. I don't have any filtering rules and the Allow... option is not enabled. Also, a few of these emails actually do get moved each time I close the programme,
On starting, it sometimes says a folder is locked


Hi Brian. I don't have any filtering rules and the Allow... option is not enabled. Also, a few of these emails actually do get moved each time I close the programme, On starting, it sometimes says a folder is locked

On starting, it sometimes says a folder is locked

I am not aware of a "folder is locked" notice however this locked mailbox warning will occur if an instance of Pegasus Mail is running with access to the same mailbox as the instance just started but it will also occur when there is an abend of Pegasus Mail. If this is not the lock warning that you are seeing please post a screenshot of yours.


699325e5b1449


Also, the destination folder that serves as the default mail folder is defined in Tools > Options > General settings > Basic settings. I suggest using the "Select folder" button to select the Main folder again. I don't have much confidence that this will help, but it certainly won't hurt.


[quote="pid:58661, uid:7178"]On starting, it sometimes says a folder is locked[/quote] I am not aware of a "folder is locked" notice however this locked mailbox warning will occur if an instance of Pegasus Mail is running with access to the same mailbox as the instance just started but it will also occur when there is an abend of Pegasus Mail. If this is not the lock warning that you are seeing please post a screenshot of yours. ![699325e5b1449](serve/attachment&path=699325e5b1449) Also, the destination folder that serves as the default mail folder is defined in Tools > Options > General settings > Basic settings. I suggest using the "Select folder" button to select the Main folder again. I don't have much confidence that this will help, but it certainly won't hurt.

The "locked whatever" notice has only appeared about twice, then it sorts out its folders. There is no one else using this computer or another instance of PM running. Is "abend" what you meant? - I've no idea what it is.
I've been to Tools>Options>General settings>Basic Settings again and Select Folder takes me straight to Main Folder. Anyway, I set it again manually, with no success.
If I reinstall PM over the current one, might this help? Alternatively, can I uninstall it and reinstall it without losing my old mails? I use PM to keep copies of every email in case I ever need them


The "locked whatever" notice has only appeared about twice, then it sorts out its folders. There is no one else using this computer or another instance of PM running. Is "abend" what you meant? - I've no idea what it is. I've been to Tools>Options>General settings>Basic Settings again and Select Folder takes me straight to Main Folder. Anyway, I set it again manually, with no success. If I reinstall PM over the current one, might this help? Alternatively, can I uninstall it and reinstall it without losing my old mails? I use PM to keep copies of every email in case I ever need them

The "locked whatever" notice has only appeared about twice, then it sorts out its folders. There is no one else using this computer or another instance of PM running. Is "abend" what you meant? - I've no idea what it is.
I've been to Tools>Options>General settings>Basic Settings again and Select Folder takes me straight to Main Folder. Anyway, I set it again manually, with no success.
If I reinstall PM over the current one, might this help? Alternatively, can I uninstall it and reinstall it without losing my old mails? I use PM to keep copies of every email in case I ever need them


The "locked whatever" notice has only appeared about twice, then it sorts out its folders. There is no one else using this computer or another instance of PM running. Is "abend" what you meant? - I've no idea what it is. I've been to Tools>Options>General settings>Basic Settings again and Select Folder takes me straight to Main Folder. Anyway, I set it again manually, with no success. If I reinstall PM over the current one, might this help? Alternatively, can I uninstall it and reinstall it without losing my old mails? I use PM to keep copies of every email in case I ever need them
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