Hello,

Is there any way how to find the password back on your PC?

With our non-profit, we already use Pegasus mail for decades, still happy with it.

My partner uses Pegasus Mail on her laptop, but now she wants to use email on her iPhone as well.

Unfortunately, we no longer know the password. Email works fine on the laptop, and the password is stored internally within the Pegasus Mail system and in the internet definitions.

Is there any way to find out what this password is?

I can change the password easily (I hope) on the server-side of our hosting company. However, I do not want to change it and then find out that suddenly a very large PMail system (13 Gb) with emails about our non-profit work suddenly becomes inaccessible because the update did not worked as planned.

Any ideas if and how to do this? I saw some very dodgy programs stating they can do it, but I would not install those programs on my PC or laptop

Generally, use the create log file and in the log file the password will appear in plan text.

Tools / Internet option
Click on the create Internet Log.
Then do the connection
You can then find the TCPLogs directory, and it will have the password.
Don't upload the files without removing password.

Hope that helps.

Found new problem. On my pmail, with multi-user, everything works perfectly. However,with my partner, with only one user, actually the donwload new mail button does not work anymore.

You have to close the new mail or close pmail completely and open it again to download new mail. Also, it did not generate a log file.

?????

Not enough information.

Is your partner one of the users of your multi-user Pegasus Mail or are they running a separate installation? If one of the multi-users, then Pegasus Mail must be restarted to change users. The ability to change users during a single instance was removed several versions ago.

Regarding the log file, logging must be enable while running Pegasus Mail as the partner, and the log file will then be in the partners mailbox \TCPLogs directory.

Couple things.

1. TCPLogs directory is under each users Mail directory.So in the mail directory - C:\PMAIL\MAIL you should see and admin subdirectory, and can see others.If you use the admin directory C:\PMAIL\MAIL\Admin\TCPLogsI just created a JaneDoe in my test multiuser setup.PMAIL/MAIL# du .160 ./ADMIN40 ./JaneDoe

So if you select other than admin, the logs would be in there subdirectory.