Sometimes when I open email messages, I can't see the pictures included. There is just a blank space with border lines around it. Is there a setting or update I need to see pictures? If I click on "view", I see nothing.
There is just a blank space with border lines around it.
If there's a red question mark in the rectangle an error occured which can be displayed by moving the mouse pointer across it. Otherwise there should be a green download arrow and these pictures need to be downloaded using the respective context menu item for doing so.
Michael -- IERenderer's Homepage PGP Key ID (RSA 2048): 0xC45D831B S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C
If I click on "view", I see nothing.
PS: What "view" do you click?
Michael -- IERenderer's Homepage PGP Key ID (RSA 2048): 0xC45D831B S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C
@dogparkguy, the "pictures" you refer to are remote graphics. The fact that they are "remote" (eg: designed to be downloaded when the message is viewed) makes the potentially dangerous so Pegasus Mail protects us by not automatically downloading such images by default. There are a number of ways to deal with this.
When you have such a message open, you can right click anywhere within the reader window and from the resulting context menu select "Show pictures (HTML only)". This will then trigger the retrieval of the remote graphics which first requires you to acknowledge the potential security warning.
When you have such a message open, you can right click anywhere within the reader window and from the resulting context menu select "Open message in a web browser". This is my preferred method because if I am wanting to see the images then I think there will be a good chance that I will want to follow a link within the message. I avoid clicking links in email but am more confident about doing it from a browser (always with analysis and a healthy level of skepticism).
If you repeated receive messages with images from the same sender that you are confident is safe, then you can "whitelist" that sender which is to say that you add the sender to an "Allow remote graphics list". To do this, when you have such a message open, you can right click anywhere within the reader window and from the resulting context menu select "Add sender's address to..." then "Allow remote graphics list".
BTW, the "View" button that you click is a toggle between the plain text and fancy versions of a message when both exist.
