[quote user="bellev12"]
Hi
I have encountered an issue I can't rectify.
I have not changed any setting in Pegasus nor have I downloaded any new software.
Now for the problem: When I send an email the recipient receives 3 copies. I have contacted my isp regarding this issue thinking it was their fault - however when I send an email directly from the isp's post office the recipient receives only one email.
Is their some setting that I need to change?
Any help or advice would be greatly appreciated
Bellev12
[/quote]
Well I would say, it's not possible. But then they get them. Ar all recipients getting multiple messages from you or only one. Perhaps this recipient is multiple times in your addressbooks en you resolve aliases for addressbooks....
Do you perhaps send to the person from a specific identity and have the bcc (or cc) fileds set to always mail to the recepient.
Go through the settings and check. Perhaps the recipient can zip the received files and can send them back to you so you can inspect them.
[quote user="bellev12"]<p><span style="font-size: 10pt; font-family: Arial;">Hi <o:p></o:p></span></p>
<p><span style="font-size: 10pt; font-family: Arial;">I have encountered an issue I can't rectify.&nbsp; <o:p></o:p></span></p>
<p><span style="font-size: 10pt; font-family: Arial;">I have not changed&nbsp;any setting in Pegasus nor have I downloaded any new software.<o:p></o:p></span></p>
<p><span style="font-size: 10pt; font-family: Arial;">Now for the problem: When I send an email the recipient receives 3 copies.&nbsp;&nbsp;I have contacted my isp regarding&nbsp;this issue thinking it was their fault - however when I send an email&nbsp;directly from&nbsp;the isp's&nbsp;post office the recipient receives only one email.<o:p></o:p></span></p>
<p><span style="font-size: 10pt; font-family: Arial;">Is their some setting that I need to change?<o:p></o:p></span></p>
<p><span style="font-size: 10pt; font-family: Arial;">Any help or advice would be greatly appreciated<o:p></o:p></span></p>
<p><span style="font-size: 10pt; font-family: Arial;">Bellev12<o:p></o:p></span></p><p>
[/quote]</p><p>&nbsp;Well I would say, it's not possible. But then they get them. Ar all recipients getting multiple messages from you or only one. Perhaps this recipient is multiple times in your addressbooks en you resolve aliases for addressbooks.... </p><p>Do you perhaps send to the person from a specific identity and have the bcc (or cc) fileds set to always mail to the recepient.</p><p>&nbsp;
Go through the settings and check. Perhaps the recipient can zip the received files and can send them back to you so you can inspect them.</p><p>
&nbsp;</p>
--
Han van den Bogaerde - support@vandenbogaerde.net
Member of Pegasus Mail Support Group.
My own Pegasus Mail related web information:
http://www.vandenbogaerde.net/pegasusmail/
