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Folder corruption and AVG anti-virus

Hi François,

 

I have been using PM and AVG for at least 7 years now and never had a problem. The point is to have them work together.

With version 8.0 of AVG this is now a cynch.

Just set up  AVG after setting up PM so that AVG install program can find the ports through which your mail is downloaded (usually port 110 or 995 if you are using SSL).

When PM downloads mail you will see a rectangular window appear at the bottom right hand corner of your screen telling you that mail being downloaded from some POP account is being scanned. Usually, AVG finds the virus before the mail has been registered as a new mail in the new mail folder and just inhibits PM from showing it. It also tells you that a mail with a virus has been stopped.

At most, it hangs PM. Just restart it and you won't even see the infected mail.

I can't begin to tell you how important both programs are to me. I receive a fair number of spam daily and some of them are infected....

<p>Hi François,</p><p> </p><p>I have been using PM and AVG for at least 7 years now and never had a problem. The point is to have them work together. </p><p>With version 8.0 of AVG this is now a cynch.</p><p>Just set up  AVG after setting up PM so that AVG install program can find the ports through which your mail is downloaded (usually port 110 or 995 if you are using SSL).</p><p>When PM downloads mail you will see a rectangular window appear at the bottom right hand corner of your screen telling you that mail being downloaded from some POP account is being scanned. Usually, AVG finds the virus before the mail has been registered as a new mail in the new mail folder and just inhibits PM from showing it. It also tells you that a mail with a virus has been stopped.</p><p>At most, it hangs PM. Just restart it and you won't even see the infected mail.</p><p>I can't begin to tell you how important both programs are to me. I receive a fair number of spam daily and some of them are infected.... </p>

Hi.

I was using PM for several years (backfrom the 2.x series) and changed to other ones in the past two years.

Mainly The Bat and then Thunderbird.

I recently installed PM 4.41 from scratch, as my old setup had been completely wiped.

Applied the french translation module.

I ran it for about two weeks, and then had two folders corrupted.

Reindexing didn't help.

When PM was trying to recover space, it still complained about corruption.

I had to delete the folders altogether and recreate them.

I felt bad about this and I'm back with Thunderbird.

Any ideas ?

Regards,

François

Hi. I was using PM for several years (backfrom the 2.x series) and changed to other ones in the past two years. Mainly The Bat and then Thunderbird. I recently installed PM 4.41 from scratch, as my old setup had been completely wiped. Applied the french translation module. I ran it for about two weeks, and then had two folders corrupted. Reindexing didn't help. When PM was trying to recover space, it still complained about corruption. I had to delete the folders altogether and recreate them. I felt bad about this and I'm back with Thunderbird. Any ideas ? Regards, François

Maybe you can tell what kind of operating system you are using and since when you are using this?
e.g. Windows XP or Windows Vista....

Where is your Mail folder placed?
e.g. same harddisk as your Pegasus program or network harddisk..... 


<p>Maybe you can tell what kind of operating system you are using and since when you are using this? e.g. Windows XP or Windows Vista....</p><p>Where is your Mail folder placed? e.g. same harddisk as your Pegasus program or network harddisk..... </p><p> </p>

Thanks for the fast reply!

Pretty straightforward setup.

Default setup in C:\PMAIL.

Mail in C:\PMAIL\MAIL\ADMIN

Windows 2000 pro SP4 since a couple of years.

Only thing I think of is that I've toyed with a few anti-virus programs lately.

I have a few installed, and was running one at a time for some days. (I was correctly changing the services bootup paramaters and the programs in the registry RUN key)

Used AVG 7.5+FW, NOD32+Comodo and Avira Antivir+Comodo.

None of these programs ever complained about some Pmail's files or folders.

Best,

François

Thanks for the fast reply! Pretty straightforward setup. Default setup in C:\PMAIL. Mail in C:\PMAIL\MAIL\ADMIN Windows 2000 pro SP4 since a couple of years. Only thing I think of is that I've toyed with a few anti-virus programs lately. I have a few installed, and was running one at a time for some days. (I was correctly changing the services bootup paramaters and the programs in the registry RUN key) Used AVG 7.5+FW, NOD32+Comodo and Avira Antivir+Comodo. None of these programs ever complained about some Pmail's files or folders. Best, François

[quote user="François Blais"]Thanks for the fast reply!

Pretty straightforward setup.

Default setup in C:\PMAIL.

Mail in C:\PMAIL\MAIL\ADMIN

Windows 2000 pro SP4 since a couple of years.

Only thing I think of is that I've toyed with a few anti-virus programs lately.

I have a few installed, and was running one at a time for some days. (I was correctly changing the services bootup paramaters and the programs in the registry RUN key)

Used AVG 7.5+FW, NOD32+Comodo and Avira Antivir+Comodo.

None of these programs ever complained about some Pmail's files or folders.

Best,

François[/quote]

 

The anti-virus software can in fact cause the folder corruption.  If the anti-virus software and WinPMail  are both trying to access the same file it can cause the index and folder to get out of sync at best and at worst lose the entire folder.  This does not happen with all anti-virus software and not all the time but when you have the anti-virus software looking at the WinPMail mail directories it not a good thing.  If you want to check the incoming mail for a virus use VirScan and you'll save yourself a lot of grief.

Name of Program: VIRSCAN: Virus Scanning Extension for Pegasus Mail

Location/Filename <URL:mailto:irelam@telus.net?Subject=send_virscan>
<URL:http://www3.telus.net/public/irelam/>

Author/email contact: Martin Ireland <irelam@telus.net>

Status: Freeware

Documentation: Included in zip file.

Features: Extension to invoke virus scanning program of user choice when Pegasus Mail saves or views mail message attachments.

Defaults to NAI's VirusScan engine. Multi-language support included.  



&lt;p&gt;[quote user=&quot;Fran&ccedil;ois Blais&quot;]Thanks for the fast reply! Pretty straightforward setup. Default setup in C:\PMAIL. Mail in C:\PMAIL\MAIL\ADMIN Windows 2000 pro SP4 since a couple of years. Only thing I think of is that I&#039;ve toyed with a few anti-virus programs lately. I have a few installed, and was running one at a time for some days. (I was correctly changing the services bootup paramaters and the programs in the registry RUN key) Used AVG 7.5+FW, NOD32+Comodo and Avira Antivir+Comodo. None of these programs ever complained about some Pmail&#039;s files or folders. Best, Fran&ccedil;ois[/quote]&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;The anti-virus software can in fact cause the folder corruption.&amp;nbsp; If the anti-virus software and WinPMail&amp;nbsp; are both trying to access the same file it can cause the index and folder to get out of sync at best and at worst lose the entire folder.&amp;nbsp; This does not happen with all anti-virus software and not all the time but when you have the anti-virus software looking at the WinPMail mail directories it not a good thing.&amp;nbsp; If you want to check the incoming mail for a virus use VirScan and you&#039;ll save yourself a lot of grief.&lt;/p&gt;Name of Program: VIRSCAN: Virus Scanning Extension for Pegasus Mail Location/Filename &amp;lt;URL:mailto:irelam@telus.net?Subject=send_virscan&amp;gt; &amp;lt;URL:http://www3.telus.net/public/irelam/&amp;gt; Author/email contact: Martin Ireland &amp;lt;irelam@telus.net&amp;gt; Status: Freeware Documentation: Included in zip file. Features: Extension to invoke virus scanning program of user choice when Pegasus Mail saves or views mail message attachments. Defaults to NAI&#039;s VirusScan engine. Multi-language support included. &amp;nbsp;

Hi again.

I have found that it was AVG who was causing me the problem.

Anyone else using AVG's antivirus?

I have the commercial version with the Firewall built-in. 

Would like to hear comments from other AVG and PM users.

(running version 7.5) 

 

FWIW, I'm presently downloading the 8.0 beta version and I'll try it to see if I still get the same problem.

 

Regards,

François

 

&lt;p&gt;Hi again.&lt;/p&gt;&lt;p&gt;I have found that it was AVG who was causing me the problem.&lt;/p&gt;&lt;p&gt;Anyone else using AVG&#039;s antivirus?&lt;/p&gt;&lt;p&gt;I have the commercial version with the Firewall built-in.&amp;nbsp;&lt;/p&gt;&lt;p&gt;Would like to hear comments from other AVG and PM users.&lt;/p&gt;&lt;p&gt;(running version 7.5)&amp;nbsp;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;FWIW, I&#039;m presently downloading the 8.0 beta version and I&#039;ll try it to see if I still get the same problem.&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Regards,&lt;/p&gt;&lt;p&gt;Fran&ccedil;ois&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;

[quote user="François Blais"]

Hi again.

I have found that it was AVG who was causing me the problem.

Anyone else using AVG's antivirus?

I have the commercial version with the Firewall built-in. 

Would like to hear comments from other AVG and PM users.

(running version 7.5) 

FWIW, I'm presently downloading the 8.0 beta version and I'll try it to see if I still get the same problem.

Regards,

François

[/quote]

I use Free AVG in my laptop but it is not scanning the mail or the mail directories. 

 

 

[quote user=&quot;Fran&ccedil;ois Blais&quot;]&lt;p&gt;Hi again.&lt;/p&gt;&lt;p&gt;I have found that it was AVG who was causing me the problem.&lt;/p&gt;&lt;p&gt;Anyone else using AVG&#039;s antivirus?&lt;/p&gt;&lt;p&gt;I have the commercial version with the Firewall built-in.&amp;nbsp;&lt;/p&gt;&lt;p&gt;Would like to hear comments from other AVG and PM users.&lt;/p&gt;&lt;p&gt;(running version 7.5)&amp;nbsp;&lt;/p&gt;&lt;p&gt;FWIW, I&#039;m presently downloading the 8.0 beta version and I&#039;ll try it to see if I still get the same problem.&lt;/p&gt;&lt;p&gt;Regards,&lt;/p&gt;&lt;p&gt;Fran&ccedil;ois &lt;/p&gt;&lt;p&gt;[/quote]&lt;/p&gt;&lt;p&gt;I use Free AVG in my laptop but it is not scanning the mail or the mail directories.&amp;nbsp; &lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;
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