STARTTLS error

posted Jan 14 '08 at 10:55 pm

[quote user="odehart"]

Unfortunately that doesn't work. In the security dialog I have checked STARTTLS to no avail. I get the exact same error message. I also tried the other suggestion, to receive mail before sending, but that doesn't resolve the problem either. I have obviously offended the email gods greviously. Any other suggestions?

My settings are: pop3

Security VIA STLS is checked

General Server TCP/IP port 110

smtp

Security STARTTLS is checked

General TCP/TP port 25

[/quote]

What port does your ISP require? You need to ask then exactly what SMTP host setting are required and then get back to us. Do not take any BS about they do not support Pegasus Mail; the host and ports setting have nothing at all to do with what email client is being used. Literally, they do not need to know anything at all about what POP3 client you are using.

FWIW, I've gone rto the QWest web site and can find nothing about them using STARTTLS.

[quote user="odehart"]Unfortunately that doesn't work.&nbsp; In the security dialog I have checked STARTTLS to no avail.&nbsp; I get the exact same error message.&nbsp; I also tried the other suggestion, to receive mail before sending, but that doesn't resolve the problem either.&nbsp; I have obviously offended the email gods greviously.&nbsp; Any other suggestions?&nbsp;My settings are:&nbsp; pop3&nbsp;&nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; Security VIA STLS is checked&nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; General Server TCP/IP port 110&nbsp;&nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; smtp&nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; Security STARTTLS is checked&nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp; General TCP/TP port 25 &nbsp;&nbsp; &nbsp;[/quote]&nbsp;What port does your ISP require?&nbsp; You need to ask then exactly what SMTP host setting are required and then get back to us.&nbsp; Do not take any BS about they do not support Pegasus Mail; the host and ports setting have nothing at all to do with what email client is being used.&nbsp; Literally, they do not need to know anything at all about what POP3 client you are using.FWIW, I've gone rto the QWest web site and can find nothing about them using STARTTLS.&nbsp;&nbsp;&nbsp;

odehart

posted Jan 11 '08 at 5:36 am

I've had to reinstall due to a crash and am trying to use PMail for the first time with my new ISp (having recently moved to Colorado). Qwest (my ISP) doesn't support PMail so I now need your help. I can't send mail. I get the following error

Delivery has failed on the enclosed message for the following
reasons reported either by the mail delivery system on the mail
relay host or by the local TCP/IP transport module:

530 5.7.0 Must issue a STARTTLS command first

I tried the help files and prayer but can' t figure out what the error means much less how to correct it if it can be fixed. Has anyone encountered this before? If so, how did you resolve it? For the time being I'm using Outlook which works (and is supported if I have a problem).

I've had to reinstall due to a crash and am trying to use PMail for the first time with my new ISp (having recently moved to Colorado).&nbsp; Qwest (my ISP) doesn't support PMail so I now need your help.&nbsp; I can't send mail.&nbsp; I get the following errorDelivery has failed on the enclosed message for the following reasons reported either by the mail delivery system on the mail relay host or by the local TCP/IP transport module: &nbsp;&nbsp; 530 5.7.0 Must issue a STARTTLS command first&nbsp;I tried the help files and prayer but can' t figure out what the error means much less how to correct it if it can be fixed.&nbsp;&nbsp; Has anyone encountered this before?&nbsp; If so, how did you resolve it?&nbsp; For the time being I'm using Outlook which works (and is supported if I have a problem). &nbsp; &nbsp;

rdoherty

posted Jan 11 '08 at 2:53 pm

Activate Internet Options|Sending (SMTP) Menu entry .Highlight the SMTP definition you're using and hit the Edit button. In the resulting dialog, hit the Security tab. In the first section hit the middle radio button(Use STARTTLS). In the second section, activate the third option (Login using a POP3 username and password, and enter the POP3 definition you're using in the edit box.

OK out of the dialogs and sending mail should now work.

Activate Internet Options|Sending (SMTP) Menu entry .Highlight the SMTP definition you're using and hit the Edit button.&nbsp; In the resulting dialog, hit the Security tab. In the first section hit the middle radio button(Use STARTTLS).&nbsp; In the second section, activate the third option (Login using a POP3 username and password, and enter the POP3 definition you're using in the edit box. OK out of the dialogs and sending mail should now work.&nbsp;

tigershark

posted Jan 11 '08 at 3:53 pm

Maybe you have to do POP3 log-in before SMTP.

Use your POP3 log-in informations in the SMTP dialog.

Maybe you have to do POP3 log-in before SMTP.Use your POP3 log-in informations in the SMTP dialog.

odehart

posted Jan 14 '08 at 10:29 pm

My settings are: pop3

Security VIA STLS is checked

General Server TCP/IP port 110

smtp

Security STARTTLS is checked

General TCP/TP port 25

Unfortunately that doesn't work.&nbsp; In the security dialog I have checked STARTTLS to no avail.&nbsp; I get the exact same error message.&nbsp; I also tried the other suggestion, to receive mail before sending, but that doesn't resolve the problem either.&nbsp; I have obviously offended the email gods greviously.&nbsp; Any other suggestions?&nbsp;My settings are:&nbsp; pop3&nbsp;&nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; Security VIA STLS is checked&nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; General Server TCP/IP port 110&nbsp;&nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; smtp&nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; Security STARTTLS is checked&nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp;&nbsp; &nbsp; General TCP/TP port 25 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

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