Community Discussions and Support
Content Control Blocks Authenticated Users

[quote user="homeess"]

I am encountering an issue where authenticated users (local/remote) are being blocked from sending spam looking email. Is there a way to exclude authenticated users only?

[/quote]

In the CC setup on the first (general) tab is a field named 'apply this definition to'. You could set this to 'only mails originating from the internet'.
Be aware that, if you are using the MercuryD module, mails pulled by it from remote pop3 servers are also not checked against the CC definition then because Mercury has no way to determine if they are local or not.

Best regards

Nico
[quote user="homeess"]<P>I am encountering an issue where authenticated users (local/remote) are being blocked from sending spam looking email. Is there a way to exclude authenticated users only? </P>[/quote] In the CC setup on the first (general) tab is a field named 'apply this definition to'. You could set this to 'only mails originating from the internet'. Be aware that, if you are using the MercuryD module, mails pulled by it from remote pop3 servers are also not checked against the CC definition then because Mercury has no way to determine if they are local or not. Best regards Nico

Hello,

I am encountering an issue where authenticated users (local/remote) are being blocked from sending spam looking email. Is there a way to exclude authenticated users only?

<p>Hello,</p><p>I am encountering an issue where authenticated users (local/remote) are being blocked from sending spam looking email. Is there a way to exclude authenticated users only? </p>

That depends what is blocking them.

Can you post some error reports or session logs?

If it is really your Content Control entries, just add your users to the CC whitelist. 

<p>That depends what is blocking them.</p><p>Can you post some error reports or session logs?</p><p>If it is really your Content Control entries, just add your users to the CC whitelist. </p>
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