> Yesterday, after working fine my Pegasus will no longer work. Seems
> to hang at the start of loading the new mail folder and tries to
> load forever. Can anyone recommend a program or service that might
> help. I despartately need these emails.
Move all of the *.CNM files out of the new mail directory and try again. It should now open normally. You can then put the messages back one at a time until you find the problem message.
It's probaby going to be a really large message. If you are using content control then I'd recommend that you set a limit on the message size so you are not scanning these large files with encoded attachments.
1. Use Tools | Spam and content controls | Content control...
2. Select and edit the control definition
3. Select the "Message tests" tab.
4. Enter 8000 in "Check at most this many bytes in each message"
>
> Thanks,
>
> -Rob-
> Yesterday, after working fine my Pegasus will no longer work.  Seems
> to hang at the start of loading the new mail folder and tries to
> load forever.  Can anyone recommend a program or service that might
> help.  I despartately need these emails.
Move all of the *.CNM files out of the new mail directory and try again.  It should now open normally.  You can then put the messages back one at a time until you find the problem message.  
It's probaby going to be a really large message.  If you are using content control then I'd recommend that you set a limit on the message size so you are not scanning these large files with encoded attachments.
1.    Use  Tools | Spam and content controls | Content control...
2.    Select and edit the control definition
3.    Select the "Message tests" tab.
4.    Enter 8000 in "Check at most this many bytes in each message"
>
> Thanks,
>
> -Rob-
