Subscribing to a mailing list

Greenman

posted May 6 '08 at 12:17 pm

Hi Sabahattin

Your mail came through without any problems, thanks for the check.

The postmaster problem remains though.

And, yes, it would be good to send plain text mail, but HTML is so useful and conveys meaning in a much better and intuitive style.

Hi Sabahattin Your mail came through without any problems, thanks for the check. The postmaster problem remains though. And, yes, it would be good to send plain text mail, but HTML is so useful and conveys meaning in a much better and intuitive style.

Greenman

posted Apr 24 '08 at 2:06 pm

Hi folks

Following on from my last thread I have successfully setup mailing lists for staff use. I populated the membership manually and they are working fine.

Next, I thought I would setup a list that required email subscriptions to join. I have setup the list, but I cannot join it.

According to the Mercury help manual the command to type in the body of the message is:

SUBSCRIBE <list-name> [Full name]

Presumably list-name refers to the name of the list as it appears in the list of mail lists. I have setup a list named External and so have substituted 'external' for '<list-name>'. What does Full Name mean? I can not see any entry for 'Full name' in any of the mail list configuration dialogs. I thought maybe it referred to the email address. And, should there be a subject?

When I send a subscribe command to the list I address the mail to maiser@mydomain.co.uk and have tried various combinations to get it to work. Each time maiser returns:

Maiser: No command text section in message.

Can someone tell me what I am doing wrong please?

Edit:

Here's the entry from lists.mer

External
   File:             E:\MailLists\Test\external.mlf
   Title:            external
   Welcome:          Standard
   Farewell:         Standard
   Moderator:        greenman@apsarchaeology.co.uk
   Restricted:       Y
   Enumerate:        N
   Errors_to:        greenman@apsarchaeology.co.uk
   Reply_to_list:    N
   Anonymous:        Y
   Public:           Y
   Archive:          E:\MailLists\Test\external~D-~M-~Y.log
   Confirm_subs:     Y
   Mod_redirect:     Y
   Password_Posting: N
   P_Password_File: N
   Prefixing:        1
   Prefix_string:    External Test List:
   S_Password_File: N
   VERP_mode:        0
   VERP_maxerrs:     0
   VERP_flags:       0
   VERP_filename:
   List_ID:          107
   Def_Password:

Edit 2:

I was trying to subscribe from within the same domain i.e. I was sending a subcribe message from my local account to maiser@apsarchaeology.co.uk. I did this because I was waiting for the maiser address to propogate through our MessageLabs service. After the maiser address was available externally, I sent a subscribe command from my gmail account and it worked fine. Man, I was starting to get frustrated [:D]

Why won't the maiser account recognise commands sent locally?

Hi folks Following on from my last thread I have successfully setup mailing lists for staff use. I populated the membership manually and they are working fine. Next, I thought I would setup a list that required email subscriptions to join. I have setup the list, but I cannot join it. According to the Mercury help manual the&nbsp;command to&nbsp;type in the body of the message&nbsp;is: SUBSCRIBE &lt;list-name&gt; [Full name] Presumably list-name refers to the name of the list as it appears in the list of mail lists. I have setup a list named External and so have substituted 'external' for '&lt;list-name&gt;'. What does Full Name mean? I can not see any entry for 'Full name' in any of&nbsp;the mail list configuration dialogs. I thought maybe it referred to the email address. And, should there be a subject? When I send a subscribe command to the list I address the mail to maiser@mydomain.co.uk and have tried various combinations to get it to work. Each time maiser returns: Maiser: No command text section in message. Can someone tell me what I am doing wrong please? Edit: Here's the entry from lists.mer External &nbsp;&nbsp; File:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; E:\MailLists\Test\external.mlf &nbsp;&nbsp; Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; external &nbsp;&nbsp; Welcome:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Standard &nbsp;&nbsp; Farewell:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Standard &nbsp;&nbsp; Moderator:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; greenman@apsarchaeology.co.uk &nbsp;&nbsp; Restricted:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Y &nbsp;&nbsp; Enumerate:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; N &nbsp;&nbsp; Errors_to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; greenman@apsarchaeology.co.uk &nbsp;&nbsp; Reply_to_list:&nbsp;&nbsp;&nbsp; N &nbsp;&nbsp; Anonymous:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Y &nbsp;&nbsp; Public:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Y &nbsp;&nbsp; Archive:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; E:\MailLists\Test\external~D-~M-~Y.log &nbsp;&nbsp; Confirm_subs:&nbsp;&nbsp;&nbsp;&nbsp; Y &nbsp;&nbsp; Mod_redirect:&nbsp;&nbsp;&nbsp;&nbsp; Y &nbsp;&nbsp; Password_Posting: N &nbsp;&nbsp; P_Password_File:&nbsp; N &nbsp;&nbsp; Prefixing:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1 &nbsp;&nbsp; Prefix_string:&nbsp;&nbsp;&nbsp; External Test List: &nbsp;&nbsp; S_Password_File:&nbsp; N &nbsp;&nbsp; VERP_mode:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0 &nbsp;&nbsp; VERP_maxerrs:&nbsp;&nbsp;&nbsp;&nbsp; 0 &nbsp;&nbsp; VERP_flags:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0 &nbsp;&nbsp; VERP_filename:&nbsp;&nbsp;&nbsp; &nbsp;&nbsp; List_ID:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 107 &nbsp;&nbsp; Def_Password:&nbsp; &nbsp; Edit 2: I was trying to subscribe from within the same domain i.e. I was sending a subcribe message from my local account to maiser@apsarchaeology.co.uk. I did this because I was waiting for the maiser address to propogate through our MessageLabs service. After the maiser address was available externally, I sent a subscribe command from my gmail account and it worked fine. Man, I was starting to get frustrated [:D] Why won't the maiser account recognise commands sent locally?

Thomas R. Stephenson

posted Apr 24 '08 at 5:44 pm

SUBSCRIBE <list-name> [Full name]

Presumably list-name refers to the name of the list as it appears in
the list of mail lists. I have setup a list named External and so have
substituted 'external' for '<list-name>'. What does Full Name
mean? I can not see any entry for 'Full name' in any of the mail list
configuration dialogs. I thought maybe it referred to the email
address. And, should there be a subject?

Subscribe external Thomas Stephenson

When I send a subscribe command to the list I address the mail to
maiser@mydomain.co.uk and have tried various combinations to get it to
work. Each time maiser returns:

Maiser: No command text section in message.

Can someone tell me what I am doing wrong please?

Not sure here. The maiser address is maiser@<Internet name for this system>. Have you entered "mydomain.co.uk" here? If not then you will have to alias maiser@mydomain.co.uk to the proper address.

<blockquote>SUBSCRIBE &lt;list-name&gt; [Full name]</blockquote> <blockquote>Presumably list-name refers to the name of the list as it appears in the list of mail lists. I have setup a list named External and so have substituted 'external' for '&lt;list-name&gt;'. What does Full Name mean? I can not see any entry for 'Full name' in any of&nbsp;the mail list configuration dialogs. I thought maybe it referred to the email address. And, should there be a subject?</blockquote>&nbsp;Subscribe external Thomas Stephenson<blockquote>When I send a subscribe command to the list I address the mail to maiser@mydomain.co.uk and have tried various combinations to get it to work. Each time maiser returns:</blockquote> <blockquote>Maiser: No command text section in message.</blockquote> <blockquote>Can someone tell me what I am doing wrong please?</blockquote>Not sure here.&nbsp; The maiser address is maiser@&lt;Internet name for this system&gt;.&nbsp; Have you entered "mydomain.co.uk" here?&nbsp; If not then you will have to alias maiser@mydomain.co.uk to the proper address.&nbsp;

Greenman

posted Apr 24 '08 at 5:53 pm

Thank you, Thomas

When I was sending the command locally I addressed the command to maiser@apsarchaeology.co.uk. Addressing it to maiser did not work presumably because it was treating it as a local address.

Thank you, Thomas When I was sending the command locally I addressed the command to maiser@apsarchaeology.co.uk. Addressing it to maiser did not work presumably because it was treating it as a local address.

Greenman

posted Apr 24 '08 at 6:17 pm

[quote user="Sebby"]

You can probably work out now from the mailing list manager dialog that <Full Name> means the full name of the subscriber. :-)

[/quote]

hehe - I've subscribed to lists in the past using this technique, but when you have to set it up yourself and work it out you can over-analyse it LOL!

[quote user="Sebby"]

So if I want on your list, I'd do:

To: maiser@dontspamthis.apsarchaeology.co.uk

X-SpamThisInstead: feedme@yamta.org (shameless!)

Subject: whatever

Body (3 lines including a blank):

subscribe external

exit

Make sure your messages really are complete 2822 messages when delivered to maiser. Use the Send Message option from Mercury and it should work. Mail submitted without headers, a blank line and commands in body aren't going to work. There has to be at least a readable plaintext portion; common for most mailers, even the webmail ones.

[/quote]

When I sent the (correct) command locally the body of the email contained

SUBSCRIBE external

and nothing else. Watching the core module shows mail from greenman@apsarchaeology.co.uk being delivered to maiser, and then maiser will respond with the error. Also, I thought that command processing would stop when a blank line was encountered. You mention a send message option in Mercury - I don't understand what you mean here. I've looked through the options for the mailing list but cannot find it.

[quote user="Sebby"]

Tip: don't forget the HTTP server, MercuryB. It has limited, but useful, mailing list support.

Cheers,

Sabahattin

[/quote]

We thought about this, but because we do not host our domain, we setup an A Record to point mail.apsarchaeology.co.uk to our IP address. This was to stop 550 verification errors when sending mail as apsarchaeology.co.uk. If I type http://ipaddress or http://mail.aps... then the username and password prompt for the router will appear, which is actually very convenient. Any attempt to add /mlss to this results in a 404 error. My colleague was saying that when he was testing Mercury32 he managed to move the interface to another port, but cannot remember how this was done. So, this is something which I need to sort out.

The important thing is that is works a treat using the email commands.

Thanks a lot for your post.

[quote user="Sebby"] You can probably work out now from the mailing list manager dialog that &lt;Full Name&gt; means the full name of the subscriber.&nbsp; :-) [/quote] hehe - I've subscribed to lists in the past using this technique, but when you have to set it up yourself and&nbsp;work it out&nbsp;you can over-analyse it LOL! &nbsp; [quote user="Sebby"] So if I want on your list, I'd do: &nbsp; To: <A href="mailto:maiser@dontspamthis.apsarchaeology.co.uk" mce_href="mailto:maiser@dontspamthis.apsarchaeology.co.uk">maiser@dontspamthis.apsarchaeology.co.uk</A> X-SpamThisInstead: <A href="mailto:feedme@yamta.org" mce_href="mailto:feedme@yamta.org">feedme@yamta.org</A> (shameless!) Subject: whatever &nbsp; Body (3 lines including a blank): subscribe external exit &nbsp; Make sure your messages really are complete 2822 messages when delivered to maiser.&nbsp; Use the Send Message option from Mercury and it should work.&nbsp; Mail submitted without headers, a blank line and commands in body aren't going to work.&nbsp; There has to be at least a readable plaintext portion; common for most mailers, even the webmail ones. [/quote] When I sent the (correct)&nbsp;command locally the body of the email contained SUBSCRIBE external and nothing else. Watching the core module shows mail from greenman@apsarchaeology.co.uk being delivered to maiser, and then maiser will&nbsp;respond with the error. Also, I thought that command processing would stop when a blank line was encountered.&nbsp;You mention a send message option in Mercury - I don't understand what you mean here. I've looked through the options for the mailing list but cannot find it. [quote user="Sebby"] Tip: don't forget the HTTP server, MercuryB.&nbsp; It has limited, but useful, mailing list support. &nbsp; Cheers, Sabahattin [/quote] We thought about this, but because we do not host our domain, we setup an&nbsp;A Record to point&nbsp;mail.apsarchaeology.co.uk to our IP address. This was to stop 550 verification errors when sending mail as apsarchaeology.co.uk. If I type http://ipaddress or http://mail.aps... then the username and password prompt for the router will appear, which is actually very convenient. Any attempt to add /mlss to this results in a 404 error. My colleague was saying that when he was testing Mercury32 he managed to move the interface to another port, but cannot remember how this was done. So, this is something which I need to sort out. The important thing is that is works a treat using the email commands. Thanks a lot for your post.

Greenman

posted Apr 25 '08 at 10:58 am

OK, another question if I may.

How can you populate membership of a mailing list without entering each member individually? We have several hundred addresses in a distribution list in Pegasus Mail that we would like to transfer to a mailing list. Is it possible to import addresses in bulk?

Thanks

OK, another question if I may. How can you populate membership of a mailing list without entering each member individually? We have several hundred addresses in a distribution list in Pegasus Mail that we would like to transfer to a mailing list. Is it possible to import addresses in bulk? Thanks

Greenman

posted Apr 25 '08 at 5:30 pm

Hi Sabahattin

Thanks again for a detailed reply. With regards to the send message feature, I have tried what you suggested but the core module displays an error:

postmaster@apsarchaeology.co.u - Notification discarded - potential loop.

The verification error was caused becaused the RDNS was not setup correctly. Although we had associated our mail.aps... domain name with our IP address, we then had to setup RDNS records associating the IP address with the domain name. Essentially, our Mercury server was announcing itself as apsarchaeology.co.uk and when the reverse check was made we received errors : 550-Verification failed for user@lincsheritage.org which is the other domain we use for sending/receiving mail.

I'm presently working my way through rfc 2821(!) so will not get around to sorting out the port changing unless it becomes neccessary.

Hi Sabahattin Thanks again for a detailed reply. With regards to the send message feature, I have tried what you suggested but the core module displays an error: postmaster@apsarchaeology.co.u - Notification discarded - potential loop. The verification error&nbsp;was caused becaused the RDNS was not setup correctly. Although we had&nbsp;associated our mail.aps... domain name with our IP address, we then had to setup RDNS records associating the IP address with the domain name. Essentially, our Mercury server was announcing itself as apsarchaeology.co.uk and when the reverse check was made we received errors :&nbsp;550-Verification failed for user@lincsheritage.org&nbsp; which is the other domain we use for sending/receiving mail. I'm presently working my way through rfc 2821(!) so will not get around to sorting out the port changing unless it becomes neccessary.

Thomas R. Stephenson

posted Apr 25 '08 at 6:49 pm

> OK, another question if I may.

>
> How can you populate membership of a mailing list without entering each member individually? We have several hundred addresses in a
> distribution list in Pegasus Mail that we would like to transfer to a mailing list. Is it possible to import addresses in bulk?

You need to use James Haley's utility BuildMLF to create this from a text file.

http://mysite.verizon.net/jameshaley/pmail/

&gt; OK, another question if I may. &gt; &gt; How can you populate membership of a mailing list without entering each member individually? We have several hundred addresses in a &gt; distribution list in Pegasus Mail that we would like to transfer to a mailing list. Is it possible to import addresses in bulk? You need to use James Haley's utility BuildMLF to create this from a text file. http://mysite.verizon.net/jameshaley/pmail/ &nbsp;

Greenman

posted Apr 28 '08 at 11:32 am

Excellent! Thanks very much. Page bookmarked.

Greenman

posted Apr 29 '08 at 12:14 pm

Thanks again Sabahattin

I've checked the information as you suggested. The postmaster account is a username: admin without a domainname.co.uk The local domains are included in the list: apsarchaeology; apsarchaeology.co.uk; lincsheritage; lincsheriatge.org and there are no filters setup which forward mail from the admin (Postmaster) account.

With regard to documentation and how subscriptions are requested, it would IMO, be more friendly to replace [full name] with [your name]. When I first saw this I thought it was requesting the 'full name' of the list as opposed to assuming an 'alias' which may have been used in the <list-name>. I know that those who are used to this may think it's obvious, but newbies will struggle with this.

Thanks again Sabahattin I've checked the information as you suggested. The postmaster account is a username: admin without a domainname.co.uk The local domains are included in the list: apsarchaeology; apsarchaeology.co.uk; lincsheritage; lincsheriatge.org and there are no filters setup which forward mail from the admin (Postmaster)&nbsp;account. With regard to documentation and how subscriptions are requested, it would IMO, be more friendly to replace [full name] with [your name]. When I first saw this I thought it was requesting the 'full name' of the list as opposed to assuming&nbsp;an 'alias' which may have been used in the &lt;list-name&gt;. I know that those who are used to this may think it's obvious, but newbies will struggle with this. &nbsp;

dilberts_left_nut

posted May 1 '08 at 3:57 am

I seem to recall having a similar problem in the past, and when I traced it back to the original error it was a delivery failure message being returned to an invalid from address.

This DSN message failed, and as per my setting, the sender (in this case postmaster@mydomain) was notified that delivery of the message had failed.

Core then spotted the message from postmaster to postmaster and killed it as a looping message.

This is just my recollection from quite a long time ago and may not be completely accurate [:)].

I seem to recall having a similar problem in the past, and when I traced it back to the original error it was a delivery failure message being returned to an invalid from address.This DSN message failed, and as per my setting, the sender (in this case postmaster@mydomain) was notified that delivery of the message had failed.Core then spotted the message from postmaster to postmaster and killed it as a looping message.This is just my recollection from quite a long time ago and may not be completely accurate [:)].&nbsp;

Greenman

posted May 1 '08 at 11:26 am

Thanks for both your posts.

The Postmaster account (Admin) is a real Pegasus Mail account. All mail delivery failure messages etc go to this account. I did not want these going to my own mailbox as I have enough mail as it is ;) It works fine and it keeps the mail administration separate and easier to manage.

I looked at the folder heirarchy, and ..\mail\admin does not exist - there is no 'mail' folder off Mercury. Presumably this is just a variation in the way our mail system is setup.

Pegasus and Mercury are installed as follows:

Pegasus Mail:
E:\DC\PMAIL\<User mailboxes> (including Admin)
E:\DC\PMAIL\<Pegasus application files>

Mercury:
E:\Mercury\...

The pmail.usr file located at E:\DC\PMAIL\ includes the line:

A;Admin;Mail Administrator

I tried to send another subscription request from within Mercury. This is what mercury.log shows:

E 20080501 0913 [Unknown] postmaster@apsarchaeology.co.u Notification discarded - potential loop.
I 20080501 0913 MG000002 postmaster@apsarchaeology.co.u Maiser 270

Does the [Unknown] part correlate with what Dilberts LN describes above? I am not sure how this can be traced as the only log of the transaction appears to be in the mercury.log file only.

Any further suggestions are very welcome.

Thanks for the continued interest and help.

Cheers!

Edit:

Also, there is no forward file in the Admin folder.

Thanks for both your posts. The Postmaster account (Admin) is a real Pegasus Mail account. All mail delivery failure messages etc go to this account. I did not want these going to my own mailbox as I have enough mail as it is ;) It works fine and it keeps the mail administration separate and easier to manage. I looked at the folder heirarchy, and ..\mail\admin does not exist - there is no 'mail' folder off Mercury. Presumably this is just a variation in the way our mail system is setup. Pegasus and Mercury are installed as follows: Pegasus Mail: E:\DC\PMAIL\&lt;User mailboxes&gt; (including Admin) E:\DC\PMAIL\&lt;Pegasus application files&gt; Mercury: E:\Mercury\... The pmail.usr file located at E:\DC\PMAIL\&nbsp;includes the line: A;Admin;Mail Administrator I tried to send another subscription request from within Mercury. This is what mercury.log shows: E 20080501 0913 [Unknown] postmaster@apsarchaeology.co.u Notification discarded - potential loop. I 20080501 0913 MG000002 postmaster@apsarchaeology.co.u Maiser&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 270 Does&nbsp;the [Unknown] part correlate with what Dilberts LN describes above? I am not sure how this can be traced as the only log of the transaction appears to be in the mercury.log file only. Any further suggestions are very welcome. Thanks for the continued interest and help. Cheers! &nbsp; Edit: Also, there is no forward file in the Admin folder.

dilberts_left_nut

posted May 1 '08 at 1:38 pm

Does it work if you send mail to 'admin@apsarchaeology.co.uk'?

Greenman

posted May 1 '08 at 2:25 pm

Yes:

I 20080501 1152 MG0012CB admin@apsarchaeology.co.uk Maiser 265
I 20080501 1153 MG0012CC Maiser@apsarchaeology.co.uk admin 1366

If I send a subscription request from the admin account itself:

I 20080501 1155 MG0012CD admin@apsarchaeology.co.uk Maiser 433
I 20080501 1155 MG0012CE Maiser@apsarchaeology.co.uk admin 1366

It all works fine.

However, when I sent the same request from my account:

E 20080501 1157 MG0012D0 Maiser Maiser: No command text section in message.

Ha!

I've realised what was causing the problem, prepare to groan....

I have Pegasus Mail setup to send formatted mail

When I checked the failure reply from maiser this was in the raw view:

From: "Greenman" <greenman@apsarchaeology.co.uk>
To: maiser@apsarchaeology.co.uk
Date: Thu, 01 May 2008 11:57:40 +0100
MIME-Version: 1.0
Subject:
Message-ID: <4819B034.23568.58B50F8@greenman.apsarchaeology.co.uk>
Priority: normal
X-mailer: Pegasus Mail for Windows (4.41)
Content-type: text/html; charset=US-ASCII
Content-transfer-encoding: 7BIT
Content-description: Mail message body

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head>
<title></title>
<meta http-equiv="content-type" content="text/html;charset=utf-8"/>
<meta http-equiv="Content-Style-Type" content="text/css"/>
</head>
<body>
<div align="left">


subscribe external Green Man
</div>
</body>
</html>
</html>

--Part_Boundary-6F80D2DA--

When I checked the option to 'Disable all text styling options (never send styled mail)' the command was recognised by maiser and it went through fine. So, maiser was reading the HTML formatting commands and because it could not recognise a valid mailing list command it was rejecting the message. What a bummer! Of course, when composing the mail, none of the HTML formatting is visible.

The fault was mine (again!). I had not checked the box beside 'Generate multipart/alternative versions of richtext messages' After placing a checkmark in this box, and unchecking the option to 'Disable all text styling options (never send styled mail)' everything works as it should.

Man! However, I have learnt a lot more about Mercury due to everyone's help, so I extend a big Thanks! to you all.

Cheers!

Yes: I 20080501 1152 MG0012CB admin@apsarchaeology.co.uk&nbsp;&nbsp;&nbsp;&nbsp; Maiser&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 265 I 20080501 1153 MG0012CC Maiser@apsarchaeology.co.uk&nbsp;&nbsp;&nbsp; admin&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1366 If I send a subscription request from the admin account itself: I 20080501 1155 MG0012CD admin@apsarchaeology.co.uk&nbsp;&nbsp;&nbsp;&nbsp; Maiser&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 433 I 20080501 1155 MG0012CE Maiser@apsarchaeology.co.uk&nbsp;&nbsp;&nbsp; admin&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1366 It all works fine.&nbsp; However, when I sent the same request from my account: E 20080501 1157 MG0012D0 Maiser&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maiser: No command text section in message. Ha! I've realised what was causing the problem, prepare to groan.... I have Pegasus Mail setup to send formatted mail When I checked the failure reply from maiser this was in the raw view: From: "Greenman" &lt;<A href="mailto:greenman@apsarchaeology.co.uk">greenman@apsarchaeology.co.uk</A>&gt; To: <A href="mailto:maiser@apsarchaeology.co.uk">maiser@apsarchaeology.co.uk</A> Date: Thu, 01 May 2008 11:57:40 +0100 MIME-Version: 1.0 Subject: Message-ID: &lt;<A href="mailto:4819B034.23568.58B50F8@greenman.apsarchaeology.co.uk">4819B034.23568.58B50F8@greenman.apsarchaeology.co.uk</A>&gt; Priority: normal X-mailer: Pegasus Mail for Windows (4.41) Content-type: text/html; charset=US-ASCII Content-transfer-encoding: 7BIT Content-description: Mail message body &lt;!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; "<A href="http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd</A>"&gt; &lt;html&nbsp; xmlns="<A href="http://www.w3.org/1999/xhtml">http://www.w3.org/1999/xhtml</A>" xml:lang="en" lang="en"&gt;&lt;head&gt; &lt;title&gt;&lt;/title&gt; &lt;meta http-equiv="content-type" content="text/html;charset=utf-8"/&gt; &lt;meta http-equiv="Content-Style-Type" content="text/css"/&gt; &lt;/head&gt; &lt;body&gt; &lt;div align="left"&gt; &lt;font face="Arial" size="2"&gt; &lt;span style=" font-size:10pt"&gt; subscribe external Green Man&lt;/span&gt;&lt;/font&gt; &lt;/div&gt; &lt;/body&gt; &lt;/html&gt; &lt;/html&gt; --Part_Boundary-6F80D2DA-- When I checked the option to 'Disable all text styling options&nbsp;(never send styled mail)' the command was recognised by maiser and&nbsp;it went through fine. So, maiser was reading the HTML formatting commands&nbsp;and because it could not recognise&nbsp;a valid mailing list command&nbsp;it was rejecting the message. What a bummer! Of course, when composing the mail, none of the HTML formatting is visible. The fault was mine (again!). I had not checked the box beside 'Generate multipart/alternative versions of richtext messages' After placing a checkmark in&nbsp;this box, and unchecking the option to 'Disable all text styling options&nbsp;(never send styled mail)' everything works as it should. Man! However, I have learnt a lot more about Mercury&nbsp;due to everyone's help, so I extend a big Thanks! to you all. Cheers!

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