I'm running Mercury32, v4.01b and currently have 102 users. We have used Mercury/Pegasus for the last ten years and its a great set of programs. Lately however, I have found that I am having a problem in that Mercury isn't recognising the new users I create. You can send internally to the users, using their "real names" but when sending to their aliases from the outside world, or even internally, I get the error of "user not know on this site". The bizarre thing is that this only happens intermittently and only on users that have recently been created. If I restart Mercury, I am able to send to the alias.
Any suggestions as to where to start troubleshooting this would be great.
Thanks
<P>I'm running Mercury32, v4.01b and currently have 102 users.&nbsp; We have used Mercury/Pegasus for the last ten years and its a great set of programs.&nbsp; Lately however, I have found that I am having a problem in that Mercury isn't recognising the new users I create.&nbsp; You can send internally to the users, using their "real names" but when sending to their aliases from the outside world, or even internally, I get the error of "user not know on this site".&nbsp; The bizarre thing is that this only happens intermittently and only on users that have recently been created.&nbsp; If I restart Mercury, I am able to send to the alias.</P>
<P>&nbsp;Any suggestions as to where to start troubleshooting this would be great.</P>
<P>Thanks</P>