IMAP is an incredibly dense, technical protocol, and is very, very difficult to debug. The only way I can even *hope* to do anything about this for you is if you can generate a session transcript showing the full set of commands exchanged between Mercury and the connected client leading up to the error; I really don't know anything much about Outlook - it might or might not be able to generate this type of transcript... But Mercury certainly can: if you are able to generate this error on demand, please turn on session logging in the MercuryI configuration dialog, produce the error, then send me the session log (remember to turn session logging off again afterwards - it eats disk space at an alarming rate over time).
Once I see a session log, I should be able to give you a better idea of what's going on, and what might be done to fix it.
Cheers!
-- David --
IMAP is an incredibly dense, technical protocol, and is very, very difficult to debug. The only way I can even *hope* to do anything about this for you is if you can generate a session transcript showing the full set of commands exchanged between Mercury and the connected client leading up to the error; I really don't know anything much about Outlook - it might or might not be able to generate this type of transcript... But Mercury certainly can: if you are able to generate this error on demand, please turn on session logging in the MercuryI configuration dialog, produce the error, then send me the session log (remember to turn session logging off again afterwards - it eats disk space at an alarming rate over time).
Once I see a session log, I should be able to give you a better idea of what's going on, and what might be done to fix it.
Cheers!
-- David --