Note that the existing version of OpenOffice (2.4) does NOT support docx import. But v3 which is currently in final stages of Beta does. I gather that v3 will be formally issued in around a couple of weeks, when it does this may be your best option.

Hello!

 Sometimes we receive emails with attachments that are not recognized by Pegasus Mail 4.41. Only [Type unknown] is displayed! The only solution that we currently use is to click on [Raw view] tab and then try to find filename definition. For example, in the latest case we have:

Content-Disposition: attachment;<br>&nbsp; filename*0*=utf-8'en-us'Patentna%20Pisarna.docx<br>Content-Type: application/octet-stream;<br>&nbsp; name*0*=iso-8859-1''Patentna%20Pisarna.docx<br>Content-Transfer-Encoding: base64<br><br>

Then we go back to [Attachments] tab, click on [Save] button (BTW, [Save+Edit] does not work in this case), enter the name of the file with the correct extension (from above example: "

Patentna Pisarna.docx"

Is there an easier way to handle such attachments?

Thanks, Roman 

the .docx is from Microsoft Office 207. There is a new file format that is a mix of .doc and xml - in other words new viewer is required. Or it is best if the sender attaches the file as Word 2002 or lower (.doc) not the new .docx format.

With every new version of Office there is a change to the file format. At least Word 97 - 2002 used the .doc format.

Check the Microsoft website to download the new viewer for this format, it is of course a pig for HD/memory space but may be the only option you have. This will not allow for editing.

I recommend downloading the docx viewer too, if you don't want to buy Office 2007. There are also free Office suites alternatives that will open docx, depending on your work environment.

However, asking the sender to change format is not an option, in many work situations. Pmail should always be able to display at least the file's name extension. And then ask which program should open such a file, if the system does not provide an answer.

Following my idea described in Wishlist of the development of an Attachments Manager in Pmail, I think it would even be very appreciated by users if Pmail could provide a list of circumstancial answer to each widespread file extension. For instance "This file is a pdf, meant to be opened by Adobe Acrobat reader, which you can download here..."

Receiving DOCX documents from friends and co-workers will be an expensive solution for some time. According to Microsoft you need to download two separate products to just view them

1.  Word Viewer (2007)  http://www.microsoft.com/downloads/details.aspx?FamilyID=3657ce88-7cfa-457a-9aec-f4f827f20cac&displaylang=en (24 Mbs)
and
2.  Compatibility Pack for the Word, Excel, and PowerPoint 2007 File Formats (27 Mbs)
      http://www.microsoft.com/downloads/details.aspx?familyid=941b3470-3ae9-4aee-8f43-c6bb74cd1466

So you need 52 megabytes of product to just view a DOCX document !!!!

I suggest you ask for a friendlier version of these documents from the sender.  It may be inconvenient, but if you are not planning to install Microsoft Office 2007 any time soon, consider the options.

You could of course download Open Office which will allow you to view them for free but at a cost of disk space.
 To get OpenOffice (aka  oo) go to: http://openoffice.bouncer.osuosl.org/?&product=OpenOffice.org&os=winwjre&lang=en-US&version=2.4.1  (127 Mbs)

Martin

Further to my previous posting, until there is a viable alternative method to view DOCX messages without huge investments in time and disk space as well as cost, I suggest you go into the Pegasus Mail menu  Tools/Options/Incoming Mail/Content viewers and click ADD button to add info on ".DOCX" extension.

I suggest you select the last option "issue a warning...."  That way at least it won't be "unknown" just unreadable

Martin